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SERVPRO Mold Removal Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
8 Customer Comments & Reviews - see all comments
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ServPro is one of the largest providers of mold remediation and restoration services for residential and commercial establishments in the country today. It has over 1,650 franchises nationwide and offers 24/7 emergency services.

Features and Services

ServPro has franchises across the U.S. and Canada that enables it to immediately respond to emergencies. This helps minimize damage by immediately cleaning and restoring your property. The company specializes in water and mold damage restoration.  Servpro’s team of professionals include Applied Microbial Remediation Specialist, Water Damage Restoration Technician and Applied Structural Drying Technician.

How it works

  • Step 1: Emergency Contact 1-800-SERVPRO
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

The mold remediation process involves inspecting your property for possible mold signs. It employs various containment procedures to prevent the spread of mold. Fans, heating and cooling systems are turned off to prevent mold from spreading. “Air scrubbers” and HEPA vacuums are also used to prevent mold from spreading further.

The mold remediation process deployed may depend on the amount of mold growth and the types of surfaces to be treated. Removing and disposal of mold infested materials like drywall and carpeting may be needed to remediate heavy mold growth. Services include cleaning and deodorizing furniture, curtains, clothing and other mold-infected items. The final step of the process may involve minor or major repairs such as replacing drywall, painting and reconstruction of damaged areas in your home or business.

Services

Property inspection

✔

Mold Testing

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Anti-microbial Application

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Drying and Monitoring

✔

Sanitation Process

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Air Filtration

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Damage Assessment

✔

Claim Assistance

✔

Speed of Service

Standard Mold Services

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Emergency Services

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Certification

Mold Certification

 

Odor Control Certification

✔

Water Damage Certification

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Help and Support

Phone

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Email

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Skype

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Mold Removal at ServPro

ServPro with over 1,650 franchises across the country has one of the fastest response times which is great for minimizing mold damage to your property. A good choice for homeowners and businesses searching for a quick solution to their mold-related concerns.

 

 

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8 Customer Comments & Reviews

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ew5030
12/6/2022
ServPro was hired by the Condo association after the water damage of upper unit damaging lower 2 units. I was watching them damaging trim and parts of walls and flooring that were NOT affected at all. I called my husband and he stopped them. After we received a bill, prices were gouged. Example: for just draining a water tank (not replacement) they charged $3,060. They take advantage of vulnerable situations disregarding integrity.

J
Jerry
2/18/2021
The two service technician that came out we're on 2/16/2021 were very knowledgeable.and very polite on what they were doing about putting a vapor barrier down in my crawl space.miquel an bryan were super nice and gets all my respect for being out here in the cold and under my house too. Miguel made sure we understand everything about what they done before they left so great job guys and all respect too you.

D
Dave c
2/9/2021
I have had nothing but good experiences with Servpro, The owner Jeff is very accommodating and punctual, when I call him up, he always has someone there within the hour. I highly recommend ServPro!

theoneroot05
4/4/2020
Broke Closet Door and covered it up with a blanket, call my insurance being my back and jacked the price up $6400 3 weeks later. Quick draw with the threats to lien your house if ask for credit for tile or painting. Low-down, low-down! I wouldn't wish this experience on my worst enemy. Hopefully I can save someone else the headaches and grief. Take care and God Bless.

chelseawoodward02
5/29/2019
DO NOT RECOMMEND! Unless you want to constantly be on the phone trying to get ahold of them don't use them! I had Servpro come to my house for a dry out from water damage. It took them 2 days to get the equipment TO my house, 2 more days until they tore out a portion of moldy wall, and then it took almost a week for them to come pick up their equipment from my house. I called them multiple times and I was always told "we are very busy" or they always had some sort of excuse. Now it's been 2 months since the incident and they still have not sent me nor my insurance company a copy of the bill despite all of my calls! So my insurance company is threatening to take their money back that they... Read More

Raleigh
5/23/2019
Horrible experience - too long to list here. Job took 3 1/2 months to complete because the franchise owner refused to take responsibility for a roof tarp job gone wrong (he wanted the claims adjust to pay for it when Servpro guys were the ones to put holes all over the side of my house!). When they sent me the invoice ($3400+), I still had the following issues: 1) Whoever used my ladder left it a complete mess, covered in plaster. Not a huge deal but would've been nice if they cleaned it off. 2) Materials were left in my garage (insulation & plaster bucket) and nothing was swept up 3) My garage door doesn't close properly - it worked fine before your company started work. There are... Read More

J
judy
5/10/2019
Expensive! Make sure to get their estimate before scheduling the work or they will take advantage of you and over charge for the work. We have a home in Parker which had mold and schedule the cleaning with the promise from Justin that he would send us an estimate that night, never received the estimate until after they showed up to do the job, which we needed completed right away to close on the sale of the home and it was unbelievable what they charged. Unfortunately too late for us to go with someone else but wanted to help other not make the same mistake!

M
Maxine M
5/8/2019
We had a lot of mold in our tile around the bathtub on all 3 sides. When my husband never had anyone to remove it all. He was just letting it go for AT LEAST 6 YEARS! So he got ill and died August 2017. So I finally tried to have someone who could remove all our tiles and get rid of the mold. Finally my son, Greg was living once in CA and had his mold done by SERVPRO and told me get it done from them. He is living in MD now and he gave me the phone number to talk to one of the Agents. So my daughter Christine and I talked to Jeffery Krivan. He asked me to send him pictures of our bathroom . Then a week or so he came and gave me all good news that he and his helpers will do all the best... Read More

Top Rated
  • 24/7 Emergency Services
  • Disaster Restoration
  • Residential and Commercial Services
  • Post-loss Clean-up and Reconstruction
  • Pre-loss contingency planning assistance
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