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Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
936 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
 
VIEW RATES

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

    • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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    936 Customer Comments & Reviews

    Loading Reviews ...
    reginalynnbain
    2/11/2020
    From start to finish everything was very professional and went very smoothly!! Closed in a very timely manner! Would highly recommend to family and friends or anyone!!!

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    Thank you for your review and recommendation, Regina! I'm thrilled your loan process was smooth from start to finish. Congratulations on your new home!
    M
    Mike
    2/4/2020
    I would strongly recommend using Veterans United's unique capabilities. It was a great experience!

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    Thanks so much for your review and recommendation, Mike! It means so much to us to know you had a great experience!
    Roger L
    2/3/2020
    The team was great to work with and was there to answer any and all questions. I would recommend them to any veteran looking to buy a home.

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    Great communication is the magic ingredient to making the loan process a smooth one! I'm thrilled to know that was your experience with your team. Thanks for the review and recommendation, and CONGRATULATIONS on your new home!
    Willis S
    1/30/2020
    After the process of purchasing a number of homes over my lifetime, this has been the best experience of all.

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    I'm so glad that to know that this was your best home purchasing experience yet, Willis! Thank you so much for your feedback, and congratulations on your new home!
    C
    Christopher
    1/23/2020
    Great group to work with. Very attentive to my needs even if it might fall on the weekend

    Claire.smith@veteransunited.com  
    Official Response

    Client Advocate of Veterans United VA Loans
    That's awesome Christopher and exactly the experience you deserved! CONGRATS! Claire S., Client Advocate
    A
    Alfonzo M
    1/18/2020
    The fastest most considerate team of professional I have come across.

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    That's wonderful to hear! Thanks so much for saying so, Alfonzo.
    J
    Josiah
    1/17/2020
    I was shocked at how smooth and easy this was. Did 90% of stuff from my phone and took photos. This was so stress free I can’t even describe it. Best mortgage company without a doubt.

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    I'm so glad to hear you had a smooth and easy, stress-free process! Thanks so much for the great feedback.
    Jeffrey M
    12/31/2019
    Being a disabled Veteran, Veterans United VA Loans have made me feel as though I'm worth something again. To own a home again and then two years later refinancing my home at a lower interest rate, I can look in the mirror and be proud at what is looking back at me. Thank You Veterans United!!!

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    I can't even tell you what it means to us to read your review, Jeffrey. I'm so happy to hear you are a homeowner AND got a lower rate with your refinance. You SHOULD be proud; homeownership is a huge deal!
    nesara311
    12/26/2019
    I just want to say That Many Vets have posted, other issues.Veterans United really watch your back.Always keep you updated.Protect you from making bad decisions. I recant my Prior review.Veterans United is the best way to get your home sweet home.

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    Hi Keith! I'm so glad to hear that your team is in your corner, making sure they have your 6! Thanks for the update, and if there's anything you need, we are here for you.
    miltonwade
    12/17/2019
    Very professional and knowledgeable staff. They keep me informed every step of the way. Would recommend to every veteran looking to refinance.

    Jillian J  
    Official Response

    Client Advocate of Veterans United VA Loans
    Thank you for your review and recommendation! I'm so glad you had a smooth refinance process.

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