loanDepot Mortgage Refinance Review
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56 Customer Comments & Reviews - see all comments
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Founded in 2010, loanDepot is a national consumer lender and financial services company with headquarters in Southern California. The company matches borrowers and lenders through their online marketplace, helping customers find competitive mortgage rates and loans with ease. loanDepot currently operates in over 180 locations across the nation and is affiliated with over 1,700 licensed professionals.
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56 Customer Comments & Reviews
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I beg you, Do Not Use LoanDepot! I had the worse experience dealing with them. Very unprofessional! After the appraizal, they dropped the ball. Did not send me time sensitive requests. Did Not communicate with me on the progress. I lost a large sum of money dealing with this company and ended up with a deal I would have never accepted.
I'm trying to pay my mortgage on a bi-monthly basis and keep hitting walls with this company. They won't accept the 1/2 payment early and if they do, they apply all to principal. The only way to get on a bi-monthly schedule is to pay current month and following month in full. Their second rule was that they needed two cycles in a month to withdraw, ok, fine. So a 3 cycle month is coming up and I inquired about signing up then for the bi-monthly. Was told I couldn't because the first cycle was on the 2nd day of month which covered the second half of the current month payment. Therefore there were 2 cycles left to withdraw in order to fulfill the next month payment in full on the 30th day of... Read More
Loan depot was not able to even come close to my credit Unions interest rate and closing cost to refinance my home. Would not recommend any online service. Go credit union.
Buyer beware with this high pressure outfit! They are a bait and switch company that preys on the unsuspecting public One of their loan processors, Jessica Kuznia, lied twice to me under direct questioning on why they had not funded my loan after 8 weeks. One key reason was that they had not received IRS form 4506-T even though we sent it in to Jessica Kuznia 2 weeks ago. She was so sure I had not sent it, a red flag hit me in the face Her clue" well you may have faxed it but we have not received it" Sure enough the original fax was "canceled" so over the last two days I have been having fun viewing the reasons for not connecting. The HP lie.rejection slips so far 5 "no answers", 4... Read More
So I have been looking around and refinancing my house and inquiring on rates. I spoke with this company and all they wanted to do was just straight into a credit check. I explained I am just inquiring and do not want my credit ran with out knowing approximate rates and closing costs. The guy proceeded to tell me "If that was the case than Anyone could do my job" . Seriously?? You can't give a person an approximation and respond with a smart a** answer like that? He then proceeded to tell me other companies are not doing their job correctly if they are providing approximate % rates/ closing costs then he HUNG UP ON ME.. I wouldn't do business with this company even if they were rated #1... Read More
they lead us along for 90 days....and then came up with more excuses, very bad experience!! I would not recommend to anyone. please look else where for your refinance options.