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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

Loading Reviews ...
trevormartinezons07
6/20/2024
This moving company provided excellent service from start to finish. Their efficient and courteous team made my move stress-free, with timely communication throughout. I wouldn't hesitate to use their services again and recommend them to others.

robertoschmidtson85
6/14/2024
The movers were very responsive and helpful during our move. They did exactly what was indicated to them. The team arrived on time, wrapped everything meticulously, and handled even the tricky items with ease. I highly recommend their services to anyone in need of reliable movers.

alonzohoustonson75
6/13/2024
This moving company was quick, friendly, and handled our belongings with great care. They managed the entire process efficiently and finished on time. I will use them again for future moves. Their service is top-notch, and I highly recommend them to others in need of a reliable mover.

manuelalvaradon192
6/12/2024
All my boxes arrived without any damage, both inside and outside. The service provided by this company is truly commendable and recommended. Their communication was clear and open, and the pickup and delivery crews were very nice and helpful. I appreciate their fair dealings.

garrettarmstrongs24
6/11/2024
They moved my household furniture smoothly and efficiently. Everything was packed perfectly, and they carefully disassembled and wrapped my furniture. They completed the job within the given time frame. Outstanding service!

aevansonsmorganos191
6/10/2024
I couldn't be happier with the service provided by this moving company. They were prompt, and professional, and handled all our belongings with care. The entire move was smooth and efficient. I wouldn't hesitate to recommend them to anyone.

pedrodeansons662
6/7/2024
Moving with this company for the first time was nerve-wracking, but they surpassed our expectations. The team delivered our belongings on time, and the quoted price was reasonable with no hidden charges. I highly recommend them for a hassle-free moving experience.

pedromartinezon4
6/5/2024
My personal belongings were safely transported by this company, and their customer service was top-notch. I appreciated the continuous communication at every stage of the transportation process, right up to the delivery. Special thanks to all the behind-the-scenes workers who made it happen. Highly recommended.

gabrieltoddson60
6/4/2024
From packing to delivery, this company provided top-notch service. The on-time pickup and seamless coordination by the support teams made the entire moving process stress-free. Their communication was excellent, ensuring a relaxed experience for me.

noeltransons75
6/3/2024
These guys did a great job helping me move. They were extra careful with my belongings and did not charge extra for the wrapping. I will gladly use them again. Excellent communication and coordination. Thumbs up!

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