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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

Loading Reviews ...
bryanhudsons167
7/16/2024
I appreciated the flexibility that this company provided. They were able to work around my schedule and accommodate my needs.

jeremiahraysons728
7/15/2024
The team at this moving company is amazing. They were punctual, and professional, and went above and beyond to ensure that my move was successful. I highly recommend them to anyone who needs help moving.

francismarshalls52
7/12/2024
Our move coordinator played a fantastic role in completing the process seamlessly. The skilled team delivered the goods safely and courteously in a short time. Overall, a very good experience with awesome customer service.

gaooseveltpena
7/10/2024
The service and communication from this company were excellent. My package arrived safely without any damage, and the staff was very responsive to my queries. Thanks to everyone involved!

fuliusaeber
7/9/2024
Wow! What a phenomenal experience with these movers. They communicated clearly and were responsive throughout the process. The team was professional and skillful in handling our items. They placed everything exactly where we wanted. Wonderful customer experience. Thanks to the entire team.

harrystewartsons150
7/8/2024
The movers arrived on time and were very professional and courteous. They handled our household items with care and efficiency. I would hire this team again without hesitation due to their professionalism and excellent service. They made the moving process smooth and stress-free.

abrahamperkinsons9
7/5/2024
I had a wonderful experience with this moving company. My package arrived exactly on time, and I was updated daily on its status. Their efficiency and speed exceeded my expectations. I am truly thankful to the team for making my move so smooth and stress-free.

jeremiahraydons40
7/3/2024
From beginning to end, my experience with this moving company was nothing short of outstanding. Their team was efficient, communicative, and ensured the safety of my belongings. I'm grateful for their dedication and wouldn't hesitate to engage their services again.

kristophermorrisons45
7/2/2024
Choosing this company for my move was a wise decision. They provided clear guidance and support at every juncture, ensuring a smooth journey from pricing to delivery. Their meticulous attention to detail and unwavering commitment to customer satisfaction were truly impressive.

clifforddouglason570
7/1/2024
Despite minor bumps in the road, this company's communication and follow-up were exemplary. I appreciate their assistance with the move and would recommend them without hesitation. I’m thoroughly pleased with the service they provided. Highly recommended.

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