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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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tessadonado45888
9/14/2023
I recently used the services of Allegiance Moving and Storage to go from the big city of New York to the small town in Mississippi. I never thought I'd say that moving could be so easy or seamless but with their help not only were my nerves calmed but my items were treated with care and delivered in the time frame that I needed. I can honestly say that if I had to move again, which I hope I don't, Allegiance moving and storage is already the company I know to call. Highly recommend them to anyone moving for the first time or hopefully the last time.


scottupshaw639
9/13/2023
I recently used the services of Allegiance Moving and Storage to go from the big city of New York to the small town in Mississippi. I never thought I'd say that moving could be so easy or seamless but with their help not only were my nerves calmed but my items were treated with care and delivered in the time frame that I needed. I can honestly say that if I had to move again, which I hope I don't, Allegiance moving and storage is already the company I know to call. Highly recommend them to anyone moving for the first time or hopefully the last time.


jesusmancuso9
9/12/2023
I recently used the services of Allegiance Moving and Storage to go from the big city of New York to the small town in Mississippi. I never thought I'd say that moving could be so easy or seamless but with their help not only were my nerves calmed but my items were treated with care and delivered in the time frame that I needed. I can honestly say that if I had to move again, which I hope I don't, Allegiance moving and storage is already the company I know to call. Highly recommend them to anyone moving for the first time or hopefully the last time.


mariannedigiaro
9/11/2023
Do not use Allegiance Moving and Storage they are a broker and contracted out to a horrible carrier IMOVERS LLC. They low ball the quote to lure you in, then they assign unprofessional carriers. A few days before the move they review the low ball estimate and you have no choice but to pay the additional price. Then the carrier shows up and demands more cash to move your belongings and more cash to unload at destination. You are lucky to get next day delivery as I did, however 90% of my SOLID real wood furniture and Sleep Number bed and LOVESAC couch were damaged. the customer service team at Allegiance is poor and the quality assurance person Michael is horrible and demeaning. DO NOT... Read More


franklinott84
9/11/2023
After calling various moving companies and putting in several quotes I was at my Wit's End and not knowing who to choose but Allegiance Moving and Storage made that decision so much easier. After the first phone call with Michael I knew I had chosen the right company . They not only were able to pack all of my items but transport them efficiently promptly and also deliver in the time frame that I needed to start my new job. My new career and my new home would not be any of those things without the exceptional assistance of Allegiance Moving and Storage.


michae25anthony6
9/8/2023
The best decision I ever made was answering the phone call from Allegiance moving and storage. The moving coordinator not only was prompt and precise and asked me all the questions that I needed to set up my move accordingly but also brought up things I didn't even consider. I was able to get my stuff picked up and delivered to my new apartment in the time I needed and concentrate on my new job while they did the rest. Thank you to your amazing team and crew!


jasonfvdt5r56y5gutierrez
9/7/2023
I recently used the services of Allegiance moving and storage for not only my home items but also my vehicle. They were able to get me moved from Idaho to New York without any hiccups and I was informed every step of the way. I am glad to now know that my items are in my home and my vehicle is in my driveway and I could start getting settled into my forever home.


jhonny.kurniawan
9/6/2023
They were very reliable and the price was reasonable. They handled the boxes well, the furniture was well wrapped, and everything arrived in good condition. I highly recommend them. Incredibly professional and knowledgeable. The estimate was right on and didn’t exceed the budget. Respectful, professional, hardworking, and extremely patient, taking care not to damage anything.


hansen548mike937
9/5/2023
I am so glad that I answered Sean's call when I did. Not only was he able to get a full list of my items but make sure that I was getting the services that I needed for my military move. The crew that arrived were professional, prompt and hardworking and were able to get my items loaded and into storage just as promised. I am excited to return back from deployment and get my items delivered and be in my new home. Thank you Allegiance Moving and Storage for all that you do!


morales5108sheyla98
9/4/2023
I recently used Allegiance moving and storage to ship items I had in my storage unit in MA to OH for over 3 years. I didn't remember all the stuff I had inside the unit but the moving coordinator Bill was able to allot me enough space to not only transport the storage unit items but also make sure the items were packaged correctly to arrive at my location safely and efficiently. I am glad to have my items in my forever home since it took longer than expected to finish building and be able to have my old mementos and priceless memorabilia back and set up my garage the way I have always dreamed of. Thank you to the amazing team and patience they all had with me.



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