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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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Anthony J
8/18/2023
I have to give credit where it's due and Allegiance moving and storage surpassed my expectations. From the first call with Andrew to the interaction with the crew members my experience was great. There was the normal stresses of moving but they were quick to help me finish packing and didn't complain nor were annoyed with my numerous questions and even with the rain they were able to keep my items dry and safe for shipping. Thank you for all your hard work and attentiveness, 100 stars if possible!


ashleybellino6343
8/17/2023
When I was looking for a moving company I already knew from past experiences what the red flags were. Allegiance moving and storage had none. The moving coordinator Sean was a joy to speak to and listened to what I needed and the customer service was understanding in all aspects. The crew at my pick up and drop off locations were all professional and courteous and not once made me feel uncomfortable or forced to pay extra. The no hidden fees or fine print is also what made me happier to have chosen them.


michaelvezinaawws82
8/16/2023
Allegiance moving and storage made our move easy, less stressful and even reassembled my furniture and set it up in the right rooms which took a load off my back, literally. The cost was reasonable and they did not disappoint when it came to efficiency and promptness. Thanks for making this move a lot smoother than expected!


marenklostermannss89
8/15/2023
Moving is quite possibly the least favorite thing for any one to have to do, especially to a new city where you know no one and are a new college graduate but that was not the case with Allegiance moving and storage. I went from a small town to a big city and besides being nervous I didn't know the first thing about how the moving industry worked and was relying on them more than I had expected. They did not disappoint. My moving coordinator Sean was able to get my move going and the customer service and dispatch department had me updated every step of the way. I am overjoyed to start my new journey and have my items to make a new place a home. Thank you for all your hard work and... Read More


davis55kyle
8/11/2023
Thank you Allegiance moving and storage for making my move so much easier and less stressful. If it wasn't for the amazing staff and services I would have never been able to move my elderly mother's items across the country for her to be able to be closer to me and my children. We are beyond thankful and grateful for all their hard work!


carrollbilly462
8/10/2023
From all the moving companies I looked into Allegiance moving and storage stood out for their services for military members. I typically move every 4-5 years and love the different places but not the part of packing and transporting my stuff. They were efficient and precise and ended up doing all the packing for me and I had my items in the time frame I needed to be able to get my new place ready. Thank you for taking all the headache of moving off my plate and making it a smooth transition, HIGHLY RECOMMEND them for anyone either service member or not.


jeremylarkinn173
8/9/2023
Complete professionals from beginning to end! I would highly recommend them. From the beginning it was very easy to work with this team. They were accurate, on time, quick and just all around professional! They showed up ready to work and man they were quick and careful! Can’t even begin to express the gratitude we have!


adam9966gary
8/8/2023
I have used Allegiance moving and storage for the past 5 years of my military career. Every time I get reassigned to a different location they are my go-to company. Not only are they efficient but are quick to get me picked up and delivered so I have one less thing to worry about. I am grateful for their amazing dedication to facilitating my move and also meeting the requirements that the bases I have been on have requested.


melansondaniel803
8/7/2023
We used Allegiance Moving and Storage for two major moves which included our entire household. They did an amazing job, and we would not hesitate to use them again. They do whatever is necessary to get the job done and are very responsive to all of your concerns. The office staff are a pleasure to speak with, and the crew were pleasant, competent, and professional.


olsoncharles557
8/4/2023
I called Allegiance Moving to help move my parents from their home of 28 years, to an assisted living facility. Bill was fantastic to work with. The crew that arrived at my parents home were so kind and professional. They packed and loaded everything without any problems. On the day of delivery, the crew assembled the furniture and even assisted my parents with getting some items placed where needed since my parents were not able to lift them. I am very happy we chose this company to take care of my parents and all of their belongings.



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