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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
434 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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434 Customer Comments & Reviews

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sophiagrantham
12/18/2024
I was so nervous about moving my piano, but Allegiance Moving and storage exceeded my expectations. They used special equipment and took their time to ensure it was safely transported. There was one moment when it looked like the tight stairwell might be an issue, but they adjusted and made it work without any damage. True professionals!


sallystough
12/16/2024
Moved a day before yesterday with these movers. Great service. Great communication from the team. Very efficient to queries via phone and email. The moving team was excellent, polite, and very careful with our belongings. 5 stars to this company.


rubyaldaco
12/13/2024
Fair price, helpful, hardworking movers who problem-solved. The job was done in good time with great care taken over all the items moved. Communication with the person I talked to initially was as good as it was with the team arrived. Highly recommended.


b.boop1974
12/12/2024
Team members managed the whole process. The whole team was friendly & helpful throughout the entire process - I would happily use their service again & would not hesitate to recommend their services to others. Huge thanks to each one of them.


bob3523678
12/11/2024
Happy with this team. They were recommended to us & we would certainly recommend them. Great communication, lovely professional movers on the day, a reasonable price & no hidden extras. Good job. NO. Great job done indeed. Thank you guys!!


ferg060129
12/10/2024
The gentlemen were so humble and willing to accommodate all my needs, they were honest and helpful throughout the entire move. The staff are a great example of great old-fashioned customer service. Thank you so much even my wife thought they were great as she is fussy. Thank you.


tayeb.mikadou
12/9/2024
Under the direction of the incredibly helpful, patient, and communicative coordinator, our service was seamless, easy, and secure. We appreciated how promptly the company answered our questions and emails, and the movers were similarly friendly and just a pleasure to deal with. Highly recommended.


sherman77036
12/6/2024
Movers & Packers were great throughout the process. They helped us pack everything so nicely and carefully. Excellent Team, Very Professional and Efficient. Not a single complaint throughout the whole process. I enjoyed my move with this company. Thanks Guys!


robindaugherty2003
12/6/2024
My wife and I recently relocated. Crew packed, collected and dispatched our possessions. This process was completed effectively and efficiently done. As soon as the van was on the location bringing our delivery, crew became responsible for keeping us informed every step along the way. Everything is safe and sound. I would not hesitate to recommend them to anyone requiring their services. A huge 'thank you' to the whole team.


kstina2
12/5/2024
Excellent service. They kept me up to date with what was happening and the delivery arrived on time. The crew were friendly and helpful and jolly yet so professional and efficient at the same time. Cannot thank them enough to handle everything so wonderfully.



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