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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
437 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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437 Customer Comments & Reviews

Loading Reviews ...
rockwellgeorgelincoln
11/21/2024
We had a last-minute panic trying to find a moving company at very short notice. But these movers came to our rescue and it was a substantial move (4-bedroom house) and long distance. They were very flexible, they even came to give us a quote on a Sunday evening. Nothing seemed to be too much trouble. Great experience.

mermerkayahakan1
11/19/2024
I have used this company on several occasions to store and transport luggage for my kids when they were students. I can recommend them without hesitation. Very efficient and reliable. And very helpful staff. Thank you so very much for always being there.

siwat.jc
11/18/2024
The customer service received was professional and efficient from start to end. The prices were the cheapest we found very reasonable. It felt seamless and easy. No problems or hassles with my whole experience. Also, boxes and packages arrived in near-perfect condition.

helenasophia2
11/14/2024
Made my moving experience awesome! They were committed, worked hard, happy to help, asked me lots of questions to make sure they were doing it right, and did a great job.

bayarearecovery
11/13/2024
Great attitude with its customers. I like their good behavior, proper communication, and transparency with customers. Very passionate about their work with transparency.

killsh0t2222
11/12/2024
We experienced fast, efficient and professional staff, which made our office move extremely smoothly. It was done with care and professionalism. Thank you!

elperrito7
11/11/2024
They did everything in their power to accommodate. They were quite kind and jolly while also paying attention to any detailed request. Overall, the move was excellent.

aahna2009
11/8/2024
Considerate, competent, well-mannered, and gave a great service. All our possessions were treated with respect and received undamaged. Our experience has given us enough confidence to use them again. A very good firm with good service values.

wychilango
11/7/2024
Professional and courteous. We couldn’t have done it ourselves and are very grateful for the team that took care of us and our possessions. We will use it again in future.

lunawatsername
11/6/2024
Excellent service. The price was straightforward. We received our furniture in perfect condition and much sooner than expected. We are most satisfied and look forward to using you again.

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