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International Van Lines Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
88 Customer Comments & Reviews - see all comments
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Founded in 2000, International Van Lines Inc. is a leading domestic and international moving company. International Van Lines is a carrier that owns, operates, and manages its fleet of trucks, crews, and warehouses nationally. It offers many services such as local, long-distance, and international moving. The company maintains an A+ rating with the BBB, licensed by the DOT and the FMC (Federal Maritime Commission). Additionally, they hold an accreditation with the FIDI Global Alliance. 

How is IVL rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

International Van Lines is one of the nation's best-known long-distance moving companies. 

  They're ranked among the top relocation companies in the industry across multiple independent online review sites. IVL offers many moving and logistics services and storage solutions for long-distance and international moves. 

  International Van Lines is our number-one pick for anyone seeking excellent service and comprehensive solutions from a highly-rated moving company. 

Services

Service Offerings
Residential
Corporate
Auto
Government/Military
Distance Offerings
Interstate
International
Additional Services
Storage
Packing & Unpacking
Online Tracking
Moving Pods
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Out of our top ten moving companies, International Van Lines offers the most comprehensive array of interstate and international relocation services for residential, commercial, and military moves.

They also provide logistics services and moving solutions such as packing and unpacking, freight shipping, auto transport, moving pods, and storage.

Clients interested in relocation or logistics services from International Van Lines can contact the company online or over the phone to receive a free quote.

Reputation

2017 Complaints
7
2016 Complaints
13
BBB Rating
B-
Number of BBB Positive Reviews
103
Number of BBB Neutral Reviews
1
Number of BBB Negative Reviews
27
Trust Pilot Rating
7.7 out of 10
Year Founded
1998
Date Collected
2017-10-26

Reputation - 4.5 / 5

International Van Lines Inc. has an A+ rating from the Better Business Bureau.

Feedback for the company is overwhelmingly positive on sites like Truspilot.com, where they hold a TrustScore of 7.8 (Great).

Clients who have worked with IVL agree that the company goes above and beyond to deliver on its promise to provide timely and professional moving services for every relocation need.

Fleet Details

Number of Drivers
20
Fleet Size
20
Number of Trailers
4
Number of Tractors
3
Department of Transportation License Number
2293832
MC License Number
796971

Fleet - 4.5 / 5

International Van Lines is a moving broker, meaning they do not own a fleet themselves but work with over 3,000 global partners to perform more than 8,000 moves each year.

Contact & Additional Info

Homepage URL
Company Phone
(855) 674-7447
Headquarters Address
260 Adams Blvd., Farmingdale, NY, 11735
Mailing Address
3957 NW 126 Ave, Coral Springs, FL, 33065

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88 Customer Comments & Reviews

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A
Antonia M
8/27/2017
We highly recommend them. They are so kind, friendly, polite and very professional guys. I cannot thank enough and I have recommended my friends. Once again thank you so much for providing this excellent service on a reasonable price. I will definitely use your service in future.


D
Dorothy B
8/27/2017
They were on time and did the whole moving within 6 hours. Packed and unpacked all my stuff as well. They brought a large van and 3 movers. I thought of leaving this comment after receiving this excellent service from IVL, so no complain from my side.


S
Sandra G
8/24/2017
The movers were respectable reliable and very courteous, no cutting corners and everything was done to my high standards and above my expectations! I can't give IVL enough praise for all they have done for me and my little family, making it so stress-free to move. Thank you for everything IVL.


P
Patricia G
8/24/2017
The job went really well and the team on the day were brilliant. They ensure everything was moved with great care and they put everything back in the positions we required. I had no time beforehand so they packed us up the day before and took apart two of our large wardrobes. The company comes highly recommended.


J
Jessica E
8/17/2017
IVL was reasonably priced, and every staff member I talked to was informative and answered my questions clearly. Pick-up was a breeze, and my items arrived on time, intact, with nothing broken. I'd use IVL to move again for sure!


D
Donetta D
8/17/2017
The professionalism, efficiency, excellent communication, and careful handling of my item made this a fantastic experience all round.


M
Mark D
8/15/2017
Overall good experience with IVL. I would use them again.


C
Claire B
8/5/2017
My move from Kentucky to Michigan was a disaster. I had several items damaged. Boxes were dumped in the barn toward the end of the day. Even though they were marked otherwise. The move began 2hrs late due to poor communication requiring a shuttle, and lasted in Ky until well after midnight. The most distressing to me was a handcrafted doll irrreplaceable which was placed on a deflated exercise ball with a throw rug stuffed around the bottom for support. The legs were broken,the feet shattered and the left wrist broken. I paid for extra protection but was told because it was crafted by hand I could only receive $100.00 in compensation. On original quote I specified the value of this piece... Read More



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832