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Midland Van Lines Moving Companies Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
90 Customer Comments & Reviews - see all comments
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Founded in 1997, Midland Van Lines has been providing professional long distance moving services for 26 years. The company currently offers home goods transportation services in the continental US. The company has headquarters in Tacoma, Washington.

How is Midland Van Lines rated?

Breakdown

4.5/5
Services Offered
4.5/5
Coverage Area / Company Type
4.5/5
Reputation

Overall Rating: 4.4 / 5 (Excellent)

Midland Van Lines provides residential and commercial moving services for out-of-state moves. Although the company doesn't have a strong online presence or many consumer reviews, it has 26 years of industry experience. Midland Van Lines is an authorized home goods motor carrier under the FMCSA.

Services

Service Offerings
Residential
Distance Offerings
Interstate
Quote Options
Online
Phone

Services Offered - 4.5 / 5

Midland Van Lines offers long distance moving services and professional packing services for residential customers moving households of one to upwards of five rooms, as well as for commercial customers.

For customers doing their research on these services, the company offers free moving estimates. To get a quote, customers can fill out a form that asks for specifics about their move, including the date, location, and number of rooms to be moved, as well as how they can be reached. They are also given the option to schedule a phone call with one of the companies moving consultants.

An agent will reach out by phone call or email to request more details and provide more information about available services. They will also provide a link to list the items that will be moved. This will help the company assess how many trucks and movers will be required, and provide a more accurate estimate to customers.

Reputation

BBB Rating
A
Number of BBB Positive Reviews
3
Number of BBB Negative Reviews
2
Year Founded
1997
Date Collected
2023-07-05

Reputation - 4.5 / 5

Midland Van Lines is currently not accredited by the Better Business Bureau, although the company's earns an A rating from the BBB. Its BBB customer review rating is 3.4 out of 5 based on 11 reviews. The company is not reviewed on Trustpilot.

According to the DOT, as of 2023, Midland Van Lines has had four complaints lodged against it with the National Consumer Complaint Database.

Fleet Details

Number of Trailers
8
Number of Tractors
8
Department of Transportation License Number
3443886
MC License Number
1119255

Fleet - 4.5 / 5

According to the Department of Transportation, Midland Van Lines is carrier authorized to transport household goods. The company's fleet is comprised of eight tractors and eight trailers. It is insured for bodily injury and property damage, as well as cargo.

Contact & Additional Info

Homepage URL
Company Phone
(800) 813-0565
Headquarters Address
15413 1st Ave Court South, Tacoma, WA, 98444

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90 Customer Comments & Reviews

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L
Leonard T
1/3/2025
Midland Van Lines is the worst moving company I've ever dealt with. Their reviews are fake. While the sales rep, Steven, initially reassured us with reasonable pricing and delivery promises, everything fell apart after that. Frank, another representative, was shockingly rude—accusing me of being a fraud and dismissing issues as a "language barrier." Delivery, initially promised between November 22-24, was delayed to the 26th, and they called at 11 PM on the 24th with no explanation. When the movers finally arrived, they demanded an extra $2,000, claiming their "eye measurement" was better than the dimensions we had carefully provided. To top it off, the lock on the truck was frozen due... Read More


C
Claude F
1/2/2025
Run as far from this company as you can and DO NOT under any circumstances give them monies. They are crooks that take deposits and never have any intention of picking up or delivering your belongings. They claim to want to help but do not and then ghost you! James, Gary, Frank and Jose CANNOT be trusted. They have illegal practices and lure you into giving money via cash or personal check


V
Virginia R
12/26/2024
Midland Van Lines exceeded my expectations! They were prompt, courteous, and very careful with my belongings. Their pricing was transparent, and there were no hidden fees. The whole process was smooth and hassle-free. I highly recommend them to anyone looking for a trustworthy moving company.


I
Igr
12/23/2024
Midland Van Lines is the WORST moving company I’ve ever dealt with. While the sales rep, Steven, initially reassured us with reasonable pricing and delivery promises, everything fell apart after that. Frank, another representative, was shockingly rude—accusing me of being a fraud and dismissing issues as a "language barrier." Delivery, initially promised between November 22-24, was delayed to the 26th, and they called at 11 PM on the 24th with no explanation. When the movers finally arrived, they demanded an extra $2,000, claiming their "eye measurement" was better than the dimensions we had carefully provided. To top it off, the lock on the truck was frozen due to the cold,... Read More


J
James H
12/23/2024
The team at Midland Van Lines was so friendly and helpful. They arrived on time, packed everything securely, and ensured my belongings were delivered safely. They even set up my furniture at the new place. If you want hassle-free moving, this is the company to call. Truly exceptional!


V
Violet R
12/20/2024
This was the best moving experience I’ve ever had! Midland Van Lines went above and beyond to make my move effortless. The staff was friendly, professional, and detail-oriented. All my items were handled with great care. I’ll be recommending them to all my friends and family. Amazing job!


B
Brain H
12/19/2024
Midland Van Lines did a fantastic job on my long-distance move. Their customer service team was always responsive, and the movers were always skilled and polite. Everything arrived in time and without damage. I was more than impressed, and they made the process so easy. I would definitely recommend them to anyone moving!


V
Vida W
12/16/2024
Midland Van Lines did an excellent job on my long-distance move. Their customer service was responsive, and the moving professionals performed their work expertly and courteously. Everything arrived on time and with no damage. They exceeded my expectations and made everything so easy. I will absolutely recommend Midland to anyone who's moving anywhere!


A
Ann
12/12/2024
MY UGLY EXPERIENCE WITH MIDLAND VAN LINES MOVING COMPANY INTENTIONAL SCAMMERS & FRAUDSTERS! RUN FORREST RUN! I spoke with Steven Grauf on 12/04/24 and gave him the exact size of my storage unit, which I even pulled up from my email and told him was 10x15x8 and almost full to the brim. He intentionally removed 1 from the 15 and wrote 10x5x8. We agreed on $2,382.51 total to move all my stuff from the above unit from Houston, TX, to Tampa, FL. Immediately after they pulled the $982.56 deposit he demanded, Steven stopped picking up my calls and never responded to my texts. Meanwhile, he told me that he was my account manager, that I should call or text him if I have any questions. Today,... Read More


R
Richard P
12/12/2024
Midland Van Lines made moving less stressful. They were very organized, friendly, and speedy without losing anything in the process. My furniture came intact. I could not be more satisfied with their service. I will definitely use this company again for any move. Highly recommended!!



Top Rated
Our Partner
  • Family Owned National Carrier
  • Specialists in large and delicate moves
  • Operates it's own fleet of trucks and semi trailers
  • Free 30 days of secured storage and free pickup date changes
  • Premium white glove service for personalized moves
  • USDOT: 3443886