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Two Men and a Truck Moving Company Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
34 Customer Comments & Reviews - see all comments
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Two Men and a Truck is a professional moving company offering full home and business relocation and packing services for long-distance or local moves of any size. As of 2017, the company has expanded both domestically and internationally to incorporate over 350 worldwide locations, including branches in 42 states, Canada, Ireland, and the United Kingdom.

How is Two Men and a Truck rated?

Breakdown

3.6/5
Services Offered
0.0/5
Coverage Area / Company Type
4.0/5
Reputation

Overall Rating: 3.7 / 5 (Very good)

Two Men and a Truck has grown rapidly from its humble beginnings, and is today the largest franchised moving company in the United States, with offices in 42 states and three foreign countries. The company offers local and long-distance moving, packing, and storage. Due to its franchise structure, the reputation of the company as a whole is difficult to ascertain.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone

Services Offered - 3.6 / 5

Two Men and a Truck offers local and long-distance moves for individuals and businesses. Customers can track their shipments in real time via the company's GPS system. The company also offers packing and unpacking services, as well as storage.

Reputation

2017 Complaints
0
2016 Complaints
0
BBB Rating
C+
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
1
Year Founded
2000
Date Collected
2017-08-30

Reputation - 4 / 5

Two Men and a Truck has been in business for over 30 years and today has 354 franchise locations in 42 states, Canada, the UK, and Ireland. It is the country's largest franchised moving company, with a stellar reputation built up over its decades of experience. Dozens of its franchisees are listed with the BBB, but since the company works on a franchise model, there isn't a BBB rating for the company as a whole. The company does not have a presence on TrustPilot.

Fleet Details

Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
2973885
MC License Number
937283

Fleet - 3.8 / 5

Since Two Men and a Truck is a franchise operation, no hard data is available regarding the size of its fleet. However, the company claims to have 2,300 trucks at its disposal, a considerable amount.

Contact & Additional Info

Homepage URL
Company Phone
(800) 345-1070
Headquarters Address
3400 Belle Chase Way, Lansing, MI, 48911
Mailing Address
3400 Belle Chase Way, Lansing, MI, 48911

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34 Customer Comments & Reviews

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djsterns58
10/24/2023
I had the best experience with the North team location. My mover backed out at noon for a 1:00 move schedule. Had to be out by 4:00 same day. Immediately called Two Men and a Truck to see if they could help. The dispatcher was WONDERFUL. She kept calling until she found a crew that was willing to help at the last minute. Three men, Adrian, Lendell and OJ showed up and had me moved before the deadline. Everything was moved with care and consideration. I can't say enough good things about this company and the crew that I had the pleasure to work with.


voldan45
9/3/2023
After my move with this company I found I am missing a gold necklace my girlfriend had given to me as a birthday present. Before I wrote this I searched through all of my belongings, but came up empty. It was a sports related necklace and, I remember discussing the sports team to whom it was related to with one of the movers, who was also a fan of the same team.


S
Shelley G
7/29/2023
WORST MOVING EXPERIENCE EVER! I will give kudos to two employees at this location -- Joanie and Tyquan. They are the ONLY ones who have followed the Two Men and a Truck mission statement! The driver Keon was extremely unprofessional in his handling of a situation that arose and the manager T and field operations supervisor Carlos have been of little assistance in resolving my issues. If I could give a ZERO rating I most definitely would. I had an interstate move from Atlanta to Jacksonville. The packing of my home seemed to go smoothly -- however, I had requested and received a quote for boxes for my 65" TV and my wall art which were not on the truck when they arrived. They... Read More


Deborah F
5/21/2023
I would have to give a minus rating to this company in Utah. My kids used them because they used the a year before with no problems. This time they had huge problem. My son told the movers to leave one room to him to pack because it contained his guns. Amazingly a 3rd mover showed right up in his private car to "help". When all was said and done and house was moved my son realized one of his guns was missing. He called movers they said check every box, which they did..no gun. Called movers back and they said all the guys were honest, no way would they steal. So next my son called the police and reported it. Now TMT will not even answer their phone. Hindsight of course my son should have... Read More


marciaklausing
1/19/2023
Do NOT hire Two Men and a Truck in Columbus Ohio! They are careless and dishonest. They refused to put the plastic covers I had purchased on my mattress and box springs to help protect them during the move. They were careless and I found a major tear on the underside of the mattress. The movers denied that they tore it of course. I have filed complaints with the Better Business Bureau and talked with an attorney because this matter will probably end up in court. If you value your belongings, you will not want to hire this company.


E
Edward
9/22/2022
I contacted this company for moving from Port Charlotte FL to Little Rock AR (1070 mi). It is moving from storage unit of 750 cubic ft to garage in house. 80% packed boxes and couple items like recliner chair and rocking chair. No dragging it from house, no putting them to the rooms, no disassembly, no reassembly, no wrapping, no padding. It also included Harley motorcycle with additional 150 cubic ft space. I had some quotation from $4k to $6K and wanted to see how much a low cost service would quote for this project. The woman responding to my call without asking more too many details provided ballpark quote of $10 to $11K. So much for the low cost moving. Beware of this scam.


jimmyt86
7/6/2022
Moved me 2 years ago, still wouldn't trust them to move my dog poop.


r.absurdum
12/24/2021
My parents hired Two Men and a Truck to pack and move their house; the packers they sent spent more time smoking than actually packing, and left the house stinking of marijuana, and when my parents complained, they basically abandoned the job. Then, when the movers arrived, they failed to move quite a bit of their furniture -- including dressers, lamps, shelves (they moved the book cases, but left the shelves), chairs, etc. They've left my parents without any place to reasonably stay! In the past I've been quite happy with Two Men and a Truck, but after this experience I would firmly encourage everyone to look elsewhere!


kaewilkinson
12/8/2021
I used Two Men and a Truck, located at 840 Victory Drive in Howell Michigan and won't use them again. I've used this company multiple times and found them to be decent - until this time. The movers arrived at 9:15 am and did not finish until 11 pm. They moved my elderly aunt to a two bedroom apartment, and many of the items had been moved already; this was not a large move. They were supposed to pack her up, but left 3 carloads of items that we had to haul-including dishes from the kitchen cabinets! They spent 4 hours packing less than half a china cabinet (56-plates and bowls and 24 goblets; not even 1/4 full) and used my aunt's bubble wrap because they didn't bring any. They stood... Read More


rjliszi
9/15/2021
We used 2 Men & A Truck for the 3rd time today (9-15-21) and it will be the last time. We had great service on all 3 moves but our 3rd move was across a state line… by less than 100 yards, and they said they charged me a flat rate. Well the estimate was for 3 men, 1 truck estimated at 4.75 hours. It took the 3 guys less than 2.5 hours because we had many of our item shrink wrapped and quilted and reduced the items to be loaded on the truck. When I tipped the workers the driver said unfortunately we have to charge you the full rate of $951.25 because it was across state lines… remind you it was less than 100 yards and it took them half the time to move the items and we even reduced the... Read More



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832