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Two Men and a Truck Moving Company Review


ConsumersAdvocate.org Rating: 3.7 / 5 (Very good)
34 Customer Comments & Reviews - see all comments
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Two Men and a Truck is a professional moving company offering full home and business relocation and packing services for long-distance or local moves of any size. As of 2017, the company has expanded both domestically and internationally to incorporate over 350 worldwide locations, including branches in 42 states, Canada, Ireland, and the United Kingdom.

How is Two Men and a Truck rated?

Breakdown

3.6/5
Services Offered
0.0/5
Coverage Area / Company Type
4.0/5
Reputation

Overall Rating: 3.7 / 5 (Very good)

Two Men and a Truck has grown rapidly from its humble beginnings, and is today the largest franchised moving company in the United States, with offices in 42 states and three foreign countries. The company offers local and long-distance moving, packing, and storage. Due to its franchise structure, the reputation of the company as a whole is difficult to ascertain.

Services

Service Offerings
Residential
Corporate
Distance Offerings
Local
Interstate
Additional Services
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone

Services Offered - 3.6 / 5

Two Men and a Truck offers local and long-distance moves for individuals and businesses. Customers can track their shipments in real time via the company's GPS system. The company also offers packing and unpacking services, as well as storage.

Reputation

2017 Complaints
0
2016 Complaints
0
BBB Rating
C+
Number of BBB Positive Reviews
0
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
1
Year Founded
2000
Date Collected
2017-08-30

Reputation - 4 / 5

Two Men and a Truck has been in business for over 30 years and today has 354 franchise locations in 42 states, Canada, the UK, and Ireland. It is the country's largest franchised moving company, with a stellar reputation built up over its decades of experience. Dozens of its franchisees are listed with the BBB, but since the company works on a franchise model, there isn't a BBB rating for the company as a whole. The company does not have a presence on TrustPilot.

Fleet Details

Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
2973885
MC License Number
937283

Fleet - 3.8 / 5

Since Two Men and a Truck is a franchise operation, no hard data is available regarding the size of its fleet. However, the company claims to have 2,300 trucks at its disposal, a considerable amount.

Contact & Additional Info

Homepage URL
Company Phone
(800) 345-1070
Headquarters Address
3400 Belle Chase Way, Lansing, MI, 48911
Mailing Address
3400 Belle Chase Way, Lansing, MI, 48911

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34 Customer Comments & Reviews

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Marlene M
2/26/2020
I hired Two men and a Truck from San Antonio, Reindeer Trail location on Feb. 20, 2020. My request was to move my furniture from a storage unit in Floresville, TX to our home in Bandera, Tx. Cory and Damien were the two man team. I could not have been more pleased with the efficiency and speed at which they worked. I had specific items I was after them to move. Mostly the furniture and kitchen items. And my box of shoes that were not supposed to go to storage. Needless to say, they had to do some digging and sorting in 2 storage units. I was amazed. Both worked diligently and with great speed and care. I would recommend them to anyone looking to get good people to do the job. Two thumbs up... Read More


Michael W
12/18/2019
OUR MISSION ”The mission of TWO MEN AND A TRUCK® is to continuously strive to exceed our customers' expectations in value and high standard of satisfaction.” Instead, what happened to us was the ”Move from Hell”! This past August, we contracted with the Shakopee, MN office of Two Men and a Truck to do our short distance move. Our problems began when only two people arrived despite the fact that we were promised 3 people due to the fact that we had some very heavy furniture. The movers that were sent were very friendly but incredibly careless. As many movers do, they loaded some of our items in large cardboard boxes on a dolly to get them to the truck. The problem was that they... Read More


Cindy K
11/6/2019
I used this company in Greenville,SC. I had the move today and had my sister stand in for me as I was in another state. They did a great job moving everything I had to a storage unit down there and the price they told me it was going to be end up being cheaper then what they told me. I would use this company again and am so happy with them. If anyone needs a trucking company (The one located in Greenville, SC I would definitely recommend them.


Fabrizio C
10/12/2019
They gave a reasonable quote and did a 2 bedroom home move within the city. Excellent service no piece of furniture was not even dented. Very polite workers. We are now moving interstate and will consider them without hesitation. The final invoice was even lower than the estimate and they explained that we had helped them by preparing many boxes therefore there was packaging only of the furniture.


Charles M
8/16/2019
Be careful when using them. I was given an estimate of $475. Immediately upon showing up the movers said "whoever completed your estimate had no idea what they were doing." But of course at that point I was stuck, as I had to move that day. My total ended up being $698.93 a massive difference of $223. I would shy away from using them in Memphis. I understand an estimate is just that, a quote or estimate. But I turned down other offers far cheaper than $698. Upon filing a claim I was called Monday 8/12/19 and told "I will call you back tomorrow." It is now Friday 8/16/19 and I have still heard nothing. Completely unprofessional. If you're looking for movers at a reasonable rate... Read More


Terry M
6/22/2019
They offered my 92-year old mother a 10% Senior Discount, then reneged on the deal, and they altered the time charge after the fact! Would have been rated higher but for the practices and attitude of management. Hugely disappointed.


T
Tanya M
5/30/2019
Farmington Hills Michigan-- Never use this company! We purchased the insurance offered within the contract which in turn did not cover any damage! Quote came in at one price- actual cost was double. When arriving to destination- opened truck and all items had shifted significantly to one side causing damage. 50" flat screen suffered internal damage from being hit into a door handle- NOT covered due to being "internal". Huge ruts in lawn due to inexperienced driver- NOT covered Tree damage due to inexperienced driver- NOT covered Crew took several items off of truck at storage unit- left for my husband to retrieve later. Manager made it very clear that they would NOT be reimbursing... Read More


J
JP
2/25/2019
The estimate we got recently from this company was so inflated we had to walk away. We have moved plenty of times yet we have NEVER heard of either of the crazy things he upcharged us for. Nor did any of the other moving companies we got estimates from. Sure enough the other estimates we got were all in an acceptable range, and $400 less than the $712.00 quote from Two Men and a Truck. This thug actually upcharged us for "living too far away from the elevator" yes he did!! And that was NOT the only creative upcharge he attempted to get us to pay for. I'm not sure this guy understands that while clients are in the process of getting estimates they quickly realize the enormous difference... Read More


C
cr
1/13/2019
This company doesn't even rate ANY star! Had them pack and move to new house. Wardrobe box were dumped in, forget the hanger, it is in that BOTTOM of the box including a large air fan! Most boxes were marked "Micellaneous"! Ok so where does that go??!! Items in boxes from different rooms! The actually left furniture and a lot of other items after the move. They had to come back and move it, of course not in boxes! Owner of this franchise was vacationing in Las Vegas, of course with clients' money. They truly are a sham!


Karl K
12/14/2018
I cannot, in good conscience, recommend TWO MEN AND A TRUCK Earlier this year, we contracted with two men and a truck to move our goods from the house we were selling into a storage unit. I signed an insurance statement saying that their limit on liability would be $.60 per pound. There were two other options, including one with no deductible, and one with a $1000 deductible. The cost of the insurance was half again the cost of the move. I chose two men because I had spoken to the franchise owner and felt comfortable with him moving the piano. I cancelled a piano mover I had lined up because it was going to cost $400 to move just the piano into storage and another $400 when we would... Read More



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832