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LastPass Manager Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
20 Customer Comments & Reviews - see all comments
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LastPass is a password manager that stores and secures multiple user login information. Features include password sharing, simplified online shopping, unlimited password storage, and digital record storing.


All stored data is protected with AES-256 bit encryption, PBKDF2 SHA-256, and salted hashing.

 

Services and Features

LastPass makes remembering all your password easier by letting you set a master password. It then stores and locks all your passwords and automatically enters this information when needed. It comes with unlimited password storage and easy access to make logins quick and easy. Once a user saves a password, it is instantly available on all devices.

Digital records such as memberships, Wi-Fi password, and insurance card information are securely kept for later reference. LastPass also offers an effortless password sharing function in which a user can safely share passwords or notes with anyone.

LastPass makes online shopping both easy and secure by storing payment cards and shipping details in the vault and making them available whenever a purchase is made. LastPass encrypts all data with an AES-256 bit encryption, PBKDF2 SHA-256, and salted hashing. Users can get LastPass browser extension to save and access passwords quickly by just clicking the button in their browser toolbar.

LastPass is available for as Google Chrome, Mozilla Firefox, Safari, Opera, and Internet Explorer.  Users simply have to create an account with one long and secure memorable passphrase, known as a master password, and the software does the rest of the work.

LastPass vault lets users add, view, and manage all saved items. It has a built-in password generator which creates long, randomized passwords protecting users from cyber theft. An auto-fill function is available which automatically fills logins for the user when they sign in. It is also designed with Security Challenge that finds weak, old, and vulnerable passwords which may be lurking in the vault, and breach monitoring of email addresses stored in your vault to identify compromised credentials. 

Plans Offered

Personal

Price: $0

Inclusions:

  • One-to-one sharing
  • Save and fill passwords
  • Access on all devices
  • Secure notes
  • Security challenge
  • Password generator
  • Multi-factor authentication
  • Breach notifications

Premium

Price: $2/mo.

Inclusions:

(Everything in Free, plus the following)

  • Emergency access
  • Advance multi-factor options
  • One-to-many sharing
  • Priority tech support
  • LastPass for applications
  • 1GC of encrypted file storage

Families

Price: $4/mo.

Inclusions:

(Everything in Premium, plus the following)

  • A LastPass account for six users 
  • Unlimited sharing and shared folders 
  • Emergency access for all 
  • Simple family manager dashboard

Teams

Price: $4/user/mo.

Inclusions:

(Everything in standard plan plus the following)

  • A vault for every user
  • Easy user management
  • Admin dashboard
  • Unlimited shared folders
  • Recommended for teams of 50 or less
  • Basic reporting
  • Priority tech support
  • Standard security policies

Enterprise

Price: $6/user/mo.

Inclusions:

(Everything in Teams plus the following)

  • Additional 2FA options
  • Advanced reporting
  • 100+ custom security policies
  • Directory integrations, including AD, Azure, and Okta
  • Federated login with Active Directory 
  • Less-privileged helpdesk admin role
  • Cloud app provisioning
  • SAML single sign-on
  • Dedicated customer support
  • API access

 

Types of Password Manager

Web-Based Service

Token-Based Hardware Device

Locally-Installed Software

Platforms

Windows

iOS

Android

Mac

Linux

Features

Mobile App

Auto Fill and Auto Login

Secure Sharing

Two-Factor Authentication

Password Generation

Personal Data Protection

Browser Integration

File Attachments

AES 256 Encryption

Backup/Restore

Security Audit

Security Alerts

Import/Export

Plan Details

Free Desktop Version

Free Trial

30 days for Premium and Families; 14 days for Teams and Enterprise

Money Back Guarantee

None

Cost Per Subscription

Teams: $4/user/mo.

Enterprise - $6/user/mo.

Support

Security Monitoring

FAQs

Video Tutorials

Knowledge Center

Live Chat

Phone

Email

Password Manager at LastPass

LastPass provides a number of great free features such as unlimited password storage and synchronization across multiple devices and platforms. It has a user-friendly interface that lets users easily store personal information and make secure online transactions.

See our list of Top Password Managing Companies here.

 


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20 Customer Comments & Reviews

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W G
12/10/2018
We'be been using this for about a year - ran into a problem where the file must be corrupted or some other problem. Been trying to get them to fix it for over a week - stopped a lot of work since we can't access the websites we used to have in this software. Very irritating


Michael R
12/6/2018
I've had LastPass for years, and have it as an extension on my Firefox toolbar. Until recently, all I needed to do was click on the toolbar icon, and LastPass started up! (Dropdown menu, anyway). Lately, I have a little black box there and have to right-click on it, and get a new login screen before it will start. I've tried "Support" several times, and have been told to remove the lastPass extension, delete LastPass and reinstall, delete Firefox and reinstall to create a new profile. The problem always comes back. 3 months ago I'd give it 5 stars. But now only one. There must be something better!


B
Barbara W
9/27/2018
I have used LastPass for about a year. All of a sudden now, it has completely disappeared from my computer! I have typed in my email address and password and it doesn't recognize the password! I would have given it 5 stars but now it's a zero star - unless I can get it back~


J
John M
9/9/2018
LastPass Premier was (past tense) a great Password Manager until about two months ago when auto fill-in stopped working for all sites. LastPass customer service said they were aware of that problem, and "are working to fix it". (Nope!) Access using Safari on a relatively new iMac (OS 10.13.6). Now users must copy the password to the clipboard, then go back, reopen the site with LastPass, and then manually fill-in username and paste the password. LastPass said they are working on the problem, but I have seen nothing to indicate there is a fix anywhere on the horizon. I have complained to customer service twice and get the standard answer - we're working on the problem! Very clumsy three... Read More


Wolfgang S
8/18/2018
LastPass has the worst customer service ever!! I opened a ticket 4 days ago, I am locked out of my account and all my passwords are with LP. I have not gotten a response as yet. There is no live telephone support. I followed all of the instructions to try to recover the master pwd, but it keeps telling that the ome time pwd is invalid. I have tried three different browsers. I would give it a negative rating if I could.


Dave S
8/17/2018
I've been a LastPass customer for 5+ years and am very happy with the service -- love their 'score' which tells me how old my passwords are, instances where I have duplicate passwords, weak passwords, etc. Highly recommend LastPass


Ken R
8/16/2018
All of a sudden LastPass requires that I log in every time I reboot my computer, access EDGE or go to any other site. I have had no luck in trying to fix this problem and there appears to be no support from LastPass. Perhaps time to try another Password program? I have used this program for years and have been totally satisfied until this problem.


R
Robert D
8/1/2018
I have been a Premium Member four for years. This is the first time I have needed support. Beware! there is 'No Support.


Ron M
1/17/2018
Me too, I found Dashline hard to use, it didn't sync well across all my different platforms, it didn't auto sign in on certain websites and didn't remember my login on certain websites. LastPass is much easier to use and more stable then Dashlane.


Salpi A
1/15/2018
I find LastPass to be MORE user friendly than Dashlane. (I had initially signed up for Dashlane but had lost my 'master password' for it; and trying to reenter the Dashlane service is worse than an act of Congress - practically impossible !!!!) I got so frustrated that I researched other password services and found LastPass. I am, so far, happy with it.



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  • Free version available
  • Two-factor authentication
  • Supports all major browsers
  • Automatic bookmark-style logins
  • Provides secure access to your passwords wherever you are
  • Supports Windows Biometric Framework, Apple Touch ID and Face ID
  • One subscription that works across all devices
  • All data encrypted with AES-256 and PBKDF2 SHA256
  • Unlimited logins