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Big Chill Original Fridge Refrigerators Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
25 Customer Comments & Reviews - see all comments
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Big Chill is a family company that manufactures and sells home appliances. The company offers innovative products in a range of styles and designs in three lines of appliances: Retro, Pro, and Classic. The Retro features fun colors and big styles, the Pro line contains appliances with a more contemporary design, and the Classic Line was inspired by the industrial movement which includes velvety colors and distinct finishes. The company designs, assembles and ships their products from Reading, Pennsylvania.
 
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How is Big Chill rated?

Breakdown

0.0/5
Quality
0.0/5
Price
0.0/5
Warranty
0.0/5
Features & Types

Overall Rating: 4.3 / 5 (Excellent)

The Original Fridge by Big Chill combines the iconic look of a 50s-style vintage refrigerator with the amenities of contemporary appliances. This specific unit offers a classic pivoting handle and stamped metal body, just like they used to make them. Its interior is a spacious 20.9 cu ft. that includes frostless temperature management and a durable design that resists chips and dents. Overall, the Original Fridge will add retro style to any kitchen decor.

Big Chill Functionality

Functionality - 4.2 / 5

Big Chill's Original Fridge comes with several features such as a two half-width clear crispers, gallon door storage, temperature management system, and three easy-clean spill-proof glass shelves. This unit also has optional Ice Maker and an available left-hand hinge.

Energy

  • Energy Star

Big Chill Appearance

Appearance - 4.8 / 5

The Original Fridge is all about appearance. This unit blends a vintage vibe with modern performance and includes a stamped metal body, chrome trim, and a pivoting handle. Also, customers can select this Energy Star efficient fridge in one of nine standard colors curated for era-inspired authenticity or create their own look with over 200 custom color options.

Dimensions

Width
33 1/8 inches
Height to Top of Case
68 1/2 inches
Cubic Feet Capacity
20.5

Look

Colors
Black
White

Big Chill Reputation

Reputation - 4.5 / 5

Part of Big Chill's Retro collection, the Original Fridge is the company's most popular design. The company's style appeals to the 1950s era and is designed, assembled, and shipped from Boulder, Colorado. Big Chill offers a 1-year warranty on parts and labor. Overall, The Original Fridge may be just what you need to transform your kitchen into a 50s diner. Bear in mind that high-style comes with a high-cost. Contact Big Chill or visit their website to learn about their available financing options.

Brand Reliability

Big Chill was founded by Orion Creamer and his uncle Thom Vernon in 2001 and made a splash with its brightly colored, retro-styled fridges with modern amenities. Since then the Boulder, Colorado company has expanded its product offering to include refrigerators, fridges, dishwashers, microwaves, stoves, hoods and wall ovens, available in more than 200 colors, as well as custom colors. In addition to retro, mid-century-styled appliances, Big Chill also manufactures contemporary-styled Pro appliances that blend modern design, bold colors and serious performance.

Reviews

BBB Rating
A
Date Collected
2018-06-18

Warranty or Guarantee

Our Big Chill fridges, stoves, hoods, wall ovens and microwaves have a one year warranty on parts and labor. Our Dishwasher warranty is one year on parts and labor, limited lifetime warranty on the stainless steel tub and inner door.

Company Profile

Full Name
Big Chill Original Fridge Refrigerators
Company Website
https://bigchill.com/
Headquarters
PO Box 892, Boulder, CO, 80306

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25 Customer Comments & Reviews

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S
Stephanie G
5/22/2020
Retro Studio fridge delivered in January 2018...fridge stopped cooling in March 2020. With options like ice maker and Beach Cruiser paint and delivery, it cost over $4000. Called/emailed numerous times with Candice, who was no help. Hired own refrigeration person, who said it is leaking freon....could cost thousands to find leak and repair. A four thousand three hundered dollar refrigerator should last longer than 2 years and 2 months! Look elsewhere.

M
Marian
11/11/2019
I have had to replace the gasket as the freezer door doesn't seal properly. Love the looks, hate the cheap Westinghouse frefrigerator beneath the shell.

G
Gloria
6/23/2019
This company does not stand behind its products. We have a Big Chill refrigerator at our lake home. It gets limited use, and was purchased in April, 2015. It stopped 'chilling.' We contacted the company for service assistance four days ago and have not received any response from them. So much for spending $3,200 on a 'cool, hip' refrigerator...

P
Pamela K
6/6/2019
I have to agree with the previous comment. I had the same problem with the Big Chill refrigerator. Once you buy the product you are basically on your own for repair. The seal dies nit work efficiently. The hinge on door rubs and makes a scratching noise. Their answer to the problem is if you dont want it send it back. My cabinets and granite were custom for the refrigerator and stove. I cannot find other appliances to fit the openings. Therefore I am stuck with these appliances. The operations manager is a very nasty individual. Asked to speak to her superior only to be ignored. My advice is buyer beware!!!

B
Bob
11/6/2018
The Big Chill looks great in my vintage style kitchen, but the door has never sealed properly, which makes the refrigerator inefficient. I also notice that the paint on the door is corroding even though my kitchen is climate controlled year round. For the premium price I paid, I expected an appliance that would stand the test of time. The Big Chill has not. Big Chills service department offered no resolution.

Our Partner

Best Aesthetic: Big Chill Original Fridge

  • Era-inspired design
  • 20.6 cubic foot capacity
  • Choose from 200 + unique colors
  • Financing options
  • Energy Star ® qualified 
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