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Renewal by Andersen Replacement Windows Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
51 Customer Comments & Reviews - see all comments
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Renewal by Andersen, a subsidiary of Andersen Corporation, is a leading provider of window and door replacements. Started in 1995, Renewal by Andersen has since grown to more than 100 markets across the country. The company is certified by the National Fenestration Rating Council and SCS Indoor Advantage Gold and its windows and doors are Green Seal Certified. Renewal by Andersen provides free consultation, customizes windows and doors, and professional installation. All products come with a limited warranty for worry-free window and door replacements.

Services and Features

Renewal by Andersen has been innovating and providing quality windows and doors for more than 100 years. It is part of the Andersen Corporation and offers clients customized window and door replacement solutions.

Its services start with a free consultation. The company then provides customized windows designed with each individual client’s need. All products are then professionally installed and comes with a limited warranty. After installation, the company performs a thorough clean up and immediately resolve any issues that may arise.

Renewal by Andersen provides a variety of window replacement products which includes highly efficient energy saving windows that are Green Seal certified. Windows produced are made from composite Fibrex which lasts longer and perform better than ordinary glass. This gives its windows better cooling, visible light transfer, ultraviolet protection and heating features.

Windows are generally designed with narrow frames which allow more glass. This results to better energy savings because it allows more natural light to enter the home. Windows are also equipped with TruScene insect screen which allows a better view of the outdoors. Windows have a total of 47 interior and exterior color combinations and 11 hardware finishes. Renewal by Andersen also offers a wide selection of insect screens and grille patterns that include colonial, farmhouse and prairie styles.

Renewal by Andersen makes window replacements worry-free by providing in-home consultation and professional installation. Its services also include a 20-year limited warranty on its glass and Fibrex material, 2 year professional installation, 10-year warranty on locks, hinges and other components.

Services and Features

Eco-Friendly

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Energy-Saving Performance 

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Online Product Registration

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Store Locator

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Free Quotation

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Online Brochure

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Free Home Consultation

✔

Window Types

Sliding Windows

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Jalousie Windows

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Awning Windows

✔

Single-Hung Windows

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Garden Windows

✗

Picture Windows

✔

Egress Windows

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Casement Windows

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Bay Windows

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Hopper Windows

✗

Window Frame Materials

Wood

✔

Vinyl

✔

Fiberglass

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Aluminium

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Energy Efficient Windows 

Thermal

✔

Triple Pane

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Double Pane

✔

Energy Star

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Plan Details 

Warranty

Homeowner Warranty

Installation Fee

Not Stated

Price

Not Stated

Replacement Windows at Renewal by Andersen

Renewal by Andersen offers one of the best-value replacement windows in the market today. The company’s confidence in their products is reflected in its warranty and product guarantee. Overall, a great buy for window replacement shoppers looking for a good mix of value and quality.

 

 

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51 Customer Comments & Reviews

Loading Reviews ...
100oldkings
8/4/2022
total rip off they told 103,000 thousand 31 windows in my home

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Irene R
7/12/2022
Very pricy. Rep did not want to tell me price per window but my estimate was $35,700 for 9 windows and most are small. The company promised me a manager visit and the same rep came to my home, commenting this was his commission. The big discount promised was $3000…. I am in the process of calling other companies and feel that this business charges very unfair depending on who you get as a sales rep. I will never call them again.

marysgolden140
5/24/2022
BEWARE !!! Awful customer service. You installed an $8,000 dollar window with a damaged screen. We reached to our sales person Tiana who basically lied to us saying that she contacted customer service to replace the screen. My husband was told there were no notes that Tiana called CS he was placed on hold for 10 minutes before he hung up. We are so disappointed with this service, eight thousand dollars is a lot of money to be treated so bad, SO thankful we did not give her the job for the next 5 windows being replaced.

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Edith A
4/28/2022
I find myself same victim as "candicom". Original amount 5715. for 6 windows now finance comes and it is double. NOW 11496. for 6 and add financing 16500.00 FOR 6 WINDOWS - what a scam on the elder generation as I am in my 80's and that money is hard to come up with. I thought I was buying the best at 5715. and that was the price.

candicom
2/22/2022
ALERT! BEWARE OF THIS COMPANY! Regretfully, they TOOK ADVANTAGE of my friend, an old man who had just barely recovered from a serious illness. I call it ELDER ABUSE. They presented him with one price, (almost) 5K for 2 doors, and when the job was done, they gave him their little screen for him to sign with his finger saying his signature was just to say the work was done. Later, when the poor guy looks at his financing docs he comes to find out that the total price they charged him was DOUBLE, almost 10K. When he told them that he never signed anything for that outrageous price, and asked to see the document he’d signed agreeing to that price, they sent him a pdf doc which had his... Read More

barchap
12/13/2021
For a $20+K patio door what a disappointment. The product is very good but the service has been a nightmare. Absolutely no oversight of the project. Our salesperson (Jared Johnson) was to be present for an install called the day before to say he had a wedding in Florida. Installers arrive on 8/20 with doors and only 1 of 2 screens and they don't know why.The installer was eager to get a prompt positive review (learned never to do this again). Door handles are loose and sloppy and appear to need a washer to fill the gap. 9/15 a "expert" was sent to repair door handles & found the spindle installed wrong but they are still sloppy. I went to the showroom (2 miles from my home) to test... Read More

ckoaks0507
11/3/2021
BEWARE!! If I could give no stars I would. Totally unprofessional, lies, refuses to give info, doesn't communicate. I ordered windows July 10th with a 9/9/21 install. I wasn't told until the day prior when I called that my windows were now on backorder. However initially was told the Fibrex material wasn't on backorder. Now I have a 11/8/21 install date and Terry Elliott, the Manager, refused to provide me a tracking number or delivery confirmation to prove windows are here for install. Terry changed his story 3 times stating my windows would be in November 3rd, then November 4th, then said they're still at the manufacturer and argued with me for 25 minutes. He also refused to give me... Read More

tinnitinnibiz
10/22/2021
We are all much aware of the supply issues due to the pandemic, but where we are very disappointed is in the courtesy service, honesty with delivery, quality of work from contractors that come measuring the windows, and making mistakes. Renewal By Anderson is a major & expensive windows company that continues to delay and fail with promised beyond the supply chain issues. Our current problem is a bad job done on about 25% percent of the order for which we paid 50% over 7 months ago over $18,000. It is also a labor issue - not parts. Even though that is also a secondary problem (such as hardware with different colors or malfunctioning that need to be replaced) . We are going legal... Read More

B
Bill H
8/2/2021
I would discourage anyone from buying Andersen 200 series windows for their home. I purchased over two dozen windows for my new home under the belief these windows would last and perform better than the competitors. After a little over 11 years, I have eight window sashes that are deteriorating. I contacted Andersen and they refuse to accept responsibility to replace them based on their warranty. They stated that "not all their windows come out of the factory with the same standards", therefore I am left responsible for replacing them at my cost. I thought I was getting a premium window from a reliable company. My perceptions were far from reality. I would highly recommend that you... Read More

John D
7/28/2021
If you want to experience a company that DOESN'T care about their customers, go with Andersen: wrong windows ordered more than once, damaged windows, poor quality control, windows lost, endless re-ordering and delays, franchise manager yelling at you, uncaring and often unresponsive district manager, no response from corporate headquarters....severely lacking customer service and care. All in all, dealing with Andersen has been a NIGHTMARE! Go with Pella or Marvin.

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  • In-home, No-obligation Consultation
  • Replaced 8.5M+ Windows in 1 Million+ Homes
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