ARLO by All Reverse Mortgage Review
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32 Customer Comments & Reviews - see all comments
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All Reverse Mortgage, founded in 2004, is a loan service backed by HUD and FHA. By ensuring that borrowers meet minimum age and residence requirements, this California-based company offers HECM reverse mortgages that aim to assist with coverage of unexpected costs. Moreover, All Reverse also has $0 closing, origination, and service fees.
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32 Customer Comments & Reviews
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Do Not use this company. They have appraisers that lowball the valuation. The incompetent lied on the appraisal, as an example stating flooring was in average shape when it was less than 2 years old tile and engineered wood, and no updates when a new $4K alumawood patio cover had just been installed. Said community was less than average. I live in a gated community built around a private golf course. Also said the market was slow when homes in the same community were going into escrow in less than 1 week being on the market and for well over asking. The appraisal came in at $435K. I canceled with them because of the low appraisal and their unwillingness to do anything about it. Had to... Read More
All Reverse did charge a loan origination fee and closing costs of about $17K on my loan, contrary to what it says at the top of this website's page. Didn't have the good luck of working with Kim Jones. Rick Williams was OK but not knowledgeable about FHA inspection requirements.
When we started investigating reverse mortgages, we knew it wouldn’t be easy. We were finishing up construction of our owner/builder new home and had some work left to do, but with interest rates rising wanted to get on with it. So our situation wasn’t run of the mill, and Kim Jones at All Reverse was the only contact who had straight answers to our how-do-we-do-this questions. The only one, of many. And she up front had the best rates of the many lenders I contacted, without the typical ‘I might be able to do better’ and ‘we can match a better offer’. Then, she and others of the crew at All Reverse made the process as easy as possible, which isn’t as simple as it sounds. Highly... Read More
It was a real pleasure to work with All Reverse Mortgage. Kim Jones was absolutely wonderful, extremely responsive, very knowledgeable, always followed up and a real joy to work with. Tiffany, on the processing side, was very responsive, extremely helpful, always responded timely. I can’t say enough nice things about Kim and Tiffany. The notary was also really good, very detail oriented and went over everything and was by far the best notary that I can recount based on my past experiences; having refinanced several times previously.
Kim and All Reverse Mortgage were amazing. Another lender told me that I didn't have enough equity to do a reverse mortgage at all but Kim did it. I've done several refis and none have been quicker or simpler. I collected a mountain of documents I expected they would want based on previous experience and almost all of it went unused. I am thrilled. It was easy.
Working with Kim Jones and the excellent staff at All Reverse Mortgage was a great experience. We used Lending Tree to initiate contact with reverse mortgage lenders. It created numerous contacts from various lenders, including All Reverse Mortgage and Kim Jones. The number of contacts via Lending Tree can be a little overwhelming, but quickly I was able to determine those that were just selling and those who wanted to help. Kim was helpful and knowledgeable from the start. Eventually, I selected Kim because she kept in contact, listened to our interests, and clearly was willing to work with us to provide a loan that was exactly what we were looking for and an offer that exceeded our... Read More
I have the greatest peace of mind. I’m so glad we got Kim Jones on the telephone. It was overwhelming to think about the reverse mortgage, but Kim and Raven made it wonderful and so easy. I want to thank Kim for her patience as I’m not the most computer literate person, but it turned out okay with her guidance. Raven was amazing with all the time she took as well. Thank you very much. I’m just grateful!
Financial planning is much more complex when you are retired. If you have a home with a lot of equality, there are only two ways to tap into that equality. One is to sell your home, move to a place that has less value and keep the equality that remains. Second is a reverse mortgage. Once retired with no job, thus no job income, which is primarily what banks look at; a traditional home equality line of credit can be difficult to secure. However, with a reverse mortgage line of credit, you remain in your home with no monthly re-payments and the line of credit amount value will increase over time. The only negative is the sticker shock with the initial closing costs, so best to take a... Read More
I contacted AllReverse Mortgage after I read the reviews of several jumbo reverse lenders…which all seemed to be very good, but AllReverse Mortgage had an “answer” man, ARLO, which piqued my interest. My first human contact was Kim Jones, who explained what a Jumbo Reverse could do for my wife and me. She answered all my questions with good knowledge and then sent a form for me to fill in the answers so that AllReverse mortgage could send an estimate of what returns I could expect and what my heirs could expect. The estimate was quite detailed and again quite understandable. The end result was a closing with a check to me, all within 60 days of my first contact. My check exceed my... Read More
THANK HEAVENS FOR KIM JONES, as well as Tiffany, of All Reverse Mortgage!We have never had the privilege of working with anyone that has been as professional and efficient, yet so friendly, that you feel completely at ease and confident that you are in good hands and have made the right decision. Kim is passionate about her position and takes great pride in doing everything possible for her clients. When we first started looking into the Reverse Mortgage loans, I contacted AAG and talked with a very nice gentleman. I also spent a lot of time on the internet looking for information and would then call him back. He offered to check us out with a credit check to get started.... Read More