ARLO by All Reverse Mortgage Review
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32 Customer Comments & Reviews - see all comments
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All Reverse Mortgage, founded in 2004, is a loan service backed by HUD and FHA. By ensuring that borrowers meet minimum age and residence requirements, this California-based company offers HECM reverse mortgages that aim to assist with coverage of unexpected costs. Moreover, All Reverse also has $0 closing, origination, and service fees.
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32 Customer Comments & Reviews
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Reverse mortgage financing is more complicated than the regular finance market. There are more parties involved, the federal government being one. The layers of requirements and regulation is deeper. Kim Jones and her team at All Reverse Mortgage showed us they have the knowledge and experience to make the process as smooth as it could possibly be. From the outset, Kim prepared us for what we would need and kept us informed beforehand of the timeline. My wife and I never felt rushed or confused as Kim was never more than a text, email or phone call away for clarification on any issue. We can confidently recommend Kim Jones to folks considering a reverse mortgage for just information or... Read More
Working with Kim gave me the assurance that I was making the right decision to do a Reverse Mortgage. She was able to answer any and all questions I had during the process. Kim always returned my phone calls and helped me each and every time I called. She is very pleasant to talk to and has a true passion for her profession for which I have the utmost respect for. I will highly recommend anyone seeking or even thinking about doing a reverse mortgage to contact Kim and just talk to her., then you will agree with me that it is the right decision, especially for seniors living on fixed incomes.
Jan
Norwalk, California
8/8/18
My experience with Kim was great. She explained everything in detail and answered all my questions.
She always was there when I needed help or had a question.
I chose her over another company and I recommend her to anyone considering a reverse mortgage.
Obtaining a reverse mortgage from All Reverse Mortgage, Inc. is highly recommended. I went on line to get information regarding reverse mortgages. I started with AAG but they wanted to send me a DVD to review. That was not for me. I wanted information now. So I checked the All Reverse Mortgage website and found the information I was looking for. I filled out my information that was requested and was contacted within minutes by Kim Jones, a Sr. Reverse Professional at All Reverse Mortgage. Kim provided all the information I needed so my wife and I could make the best decision to achieve all our financial goals with a reverse mortgage. That was the bottom line for me. But, there is... Read More
It was a delight working with Kim Jones and her staff at All Reverse Mortgage. Kim is very passionate about her job, very personable, and extremely efficient. I felt extremely comfortable talking with her and knew that my reverse mortgage loan was in great hands. She reminded me of myself, priding herself on doing a great job. This company allows you to find out how much money you can get, the interest rate etc. right up front, in a same-day quote before you even begin the process. That was important to me, and then as soon as I read the great BBB reviews, I knew I wanted to work with this company. I highly recommend this company! Thank you Kim and your staff from Connie Reed!
Many thanks to All Reverse Mortgage their contact team are exceptional,knowledgeable,professional individuals.All communications was done promptly ASAP always same day.Kim and Jay help me to be stress free during the process outstanding job.I wouldn't hesitate to recommend your company to anyone i come in contact with it will be my pleasure.
When we decided a reverse mortgage was the way to go for my husband and me, I did a lot of research on lenders and came across ALL Reverse Mortgage. We decided to go with them and have not regretted it for one second. Their website is easy to understand and very informative. Kim Jones is very friendly yet professional and she and her team made sure all went smoothly. Calls or emails were answered promptly. We appreciated so much that they got us in before the new regulations took effect. We didn't even have to leave our house for the paperwork or counseling. We highly recommend ARM to anyone looking for a reverse mortgage. Many, many thanks to Kim, Jay and ARM and blessings to... Read More
I thought Kim Jones was informative, pleasant, professional and an excellent representative for All Reverse Mortgage. Everything was done in a timely, professional manner. Kim was awesome, which is the reason I chose this company instead of the other company I interviewed. That initial feeling was definitely born out through the process. The experience was everything she described, even though we had some issues with our home. We were glad to discover them and rectify the problems. Kim deserves accolades. She's very good.
It all started with the reverse mortgage company my parents were with sold the servicing to a sub-standard company ( 1 star in online reviews). Yikes, I needed to find a new company for them. You see my parents are 87 and HATE change. I researched and found All Reverse Mortgage. Online reviews had them in the top three in the country, however, with my experience, they should be NUMBER ONE. I met with Kim and Cliff who is the President. Cliff showed his brilliance and sensitivity to my parent’s blight. After meeting with them I took the information to my parents. Let me just say, Kim is loved by a whole new family. Kim walked every step WITH my parents (and me as the liaison) and has shown... Read More
I received a reverse mortgage from All Reverse in Orange County, CA. I have nothing but absolute praise for Kim J and Tiffany K who processed my loan; they were very patient, caring and promptly responded to my emails or phone calls. They made sure that I understood the loan completely, and immediately answered all my questions. One of the liens on my home was difficult to pay off; they worked with me and the lien holder to clear title--not an easy task. If I ever wanted to refinance, I would use them again. I am grateful for their vast knowledge and experience and would definitely recommend them to anyone looking for a reverse mortgage!
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