10 Best
Stairlifts
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Stairlifts
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Our Partner
- Available in select locations
- With 2,296 locations, Home Depot is the largest home improvement retailer in the US
- Compact, ergonomically designed stairlifts come with several safety measures
- Stairlifts provided by National Seating & Mobility
- Four types of stairlift models, two straight and two curved
- Installers are local, licensed and insured, and the company background checks everyone
- Free staircase consultation (virtual or in-person)
Bruno Stairlifts Review
ConsumersAdvocate.org
15 Customer Comments & Reviews - see all comments
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Bruno is an ISO certified manufacturer of mobility devices that offers independent lifestyle solutions to people with disabilities or limited mobility. The company's patented swivel technology is featured in lifts for vehicles, stairlifts, vertical platform lifts, and scooters. Founded and family owned since 1984, Bruno has won multiple awards for its devices, all made in the USA, that are also available internationally.
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15 Customer Comments & Reviews
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Bruno does not stand by their customers vs their dealers. I had a horrible experience with a dealer and five years later I need a part and have to go out of my area in order to not have to deal with this dealer. A simple part should be able to be ordered from the company itself. The chair was improperly installed and I have spent the last 5 years balancing on a narrow step at the top of the stairs in order to sit in the chair. Only a few inches above this narrow step was a landing where I should have been able to get out of the chair. When I called the dealer a few days after the installation, he wanted to charge several hundred dollars to come out and look at the problem. I didn't... Read More
Had an Elan stairlift installed in 2 hours. It is so smooth and quiet compared to other stairlifts. Makes going up and down the stairs a piece of cake. I would recommend this stairlift to anybody in need. I just love it . makes it easy to bring items up and down from the basement Kudos to the Bruno Company.
I am a widow with a very limited income, so putting out $8,000 for ability to stay in my home is a big deal for me. I have been totally disappointed with this product. I purchased 2 chair lifts for my home less than one year ago. It took 7 attempts to get them installed and operational, and I have had to call for repair already, NOW, the slow speed has become an issue. It actually takes 52.2 seconds to descend 13 stairs. The service is completely lacking and they do not listen when I tell them my concerns. I would not recommend this product to anyone.
Parts other than minor things and batteries are very difficult to obtain. Dealers won't step over territory lines and parts are only available thru them. Our nearest dealer is 4 hours away. Since they didn't install the lift, they won't help with parts or information. Very standoffish, even arrogant.
We had a Bruno stair lift installed a little over a year ago by a Bruno dealer. Overall, a good product. However, before you purchase one, you may want to note that Bruno only has a 30 day labor guarantee, and labor charges and travel time after that can be very expensive.
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Top Rated
Our Partner
- Available in select locations
- With 2,296 locations, Home Depot is the largest home improvement retailer in the US
- Compact, ergonomically designed stairlifts come with several safety measures
- Stairlifts provided by National Seating & Mobility
- Four types of stairlift models, two straight and two curved
- Installers are local, licensed and insured, and the company background checks everyone
- Free staircase consultation (virtual or in-person)