Active Pest Control Termite Control Services Review

Available Treatment Options

Active Pest Control uses the Sentricon Termite Colony Elimination System, which is a bait-and-monitoring system. The company installs bait traps around your home and the active ingredient in the traps make it impossible for the termites to mature, eventually causing the colony to die. An Active Pest Control representative will periodically check on your system to make sure that it's working as it should.

This is one way to handle termites, and in most cases, it should suffice. But different scenarios may require other methods. Some companies offer liquid soil treatments and integrated pest management plans that adjust their methods based on the unique conditions in your home. This can lead to a quicker resolution of the issue than sticking to a single method.

Service Guarantees

All Active Pest Control's services come with a return service guarantee, so if the initial treatment doesn't eliminate the problem, the company will return to treat the pest again at no additional cost to you. In addition, its termite control services include a lifetime repair termite warranty for the full replacement cost of your structure. That's not something you find with every termite control company, so it's something to weigh when deciding which company to work with.

Costs

You get a free inspection and quote from Active Pest Control. Then, you can decide if you'd like to proceed with the company. If you decide to work with it, you must choose a service plan. The only one that includes termites is its most expensive Active VIP plan. This includes a $199 initial service visit, followed by a $70 monthly fee for as long as you use the program. In addition to termites, this plan will also help you manage other common household pests, like mosquitoes, ants, bees and wasps and bed bugs, so if you have a problem with any of these, this plan could be a great value for you. But otherwise, you may be able to find a more affordable, termite-specific plan with another pest control company.

Customer Experience and Perks

Active Pest Control enables customers to reach out by phone with questions or concerns six days per week. You can also view and manage your account information once you've created a login. If you have questions about Active Pest Control's services or the types of pests they deal with, you can find some basic information on its website and then reach out via phone, email or live chat with more specific questions.

Active Pest Control doesn't have that many customer reviews, though the ones that do exist aren't favorable. The company currently holds a D- with the Better Business Bureau because of a failure to respond to several complaints filed against the business, but these reviews were based on its larger pest control services and not necessarily on its termite treatments.

The biggest thing working against Active Pest Control is its limited availability. It services residential customers in Atlanta and a few other cities in Georgia, and it also has a branch in Sugarland, Texas, but if you live outside of these areas, you'll have to explore other options.