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Massey Services Inc. Termite Control Review


ConsumersAdvocate.org Rating: 4.1 / 5 (Excellent)
9 Customer Comments & Reviews - see all comments
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Massey Services Inc. offers termite protection for residential and commercial properties. It provides protection from pests, insects, bed bugs and diseases. The company promotes reduction of dependence in pesticides helping preserve water resources in the process.

Features and Services

Massey’s termite protection offer free inspection of your property. This includes the attic, crawl space, and areas inside and outside.  It also provides a written inspection report of its findings, along with a recommendation for a customized termite protection program.

Its termite protection guarantee covers the cost of repairing termite damage that comes with unlimited treatment and repair guarantee. It also covers the structure and contents of customer’s home and allows them to transfer its termite protection when they sell it in the future.

The company provides corrective service at no additional charge if the customer is not satisfied with results. After 30 days, and the problem continues, Massey’s will continue to provide service at no extra charge until the customer is satisfied, or it will refund its customer’s last regular service payment.

Types of Services

Free Inspection

✔

Interior Treatment

✔

Exterior Treatment

✔

Annual Termite Plan

✔

Types of Termite Treated

Drywood

✔

Dampwood

✔

Formosan

✔

Subterranean

✔

 

Customer Support

Response Time

24 hours

Guaranteed Returned Service

✔

FAQs

✔

24 Hour Assistance

✔

Plan Details

Installation Fees

✔

One-time Service Cost

✔

Contract Required

✔

Cancellation Policy

Contact company for specific details

Seasonal or Long Term Contracts

Privacy Policy

✔

Money Back Guarantee

✔

Instant Quote

✔

Termite Control Service at Massey’s Service Inc.

Massey’s Services Inc. protects and enhances home properties by providing effective termite treatment.It utilizes termite control practices that are eco-friendly that keeps your home and family safe.

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9 Customer Comments & Reviews

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lrafbnav
7/8/2024
This is the 2nd year in a row that Massey has not shown up to perform our Annual Termite Inspection. It was scheduled for today, 8 July 2024, between 12-2p. It's 2:25p & noone has shown up, noone has called, & noone answers the phone at the Panama City service location...not even voice mail. We already paid the renewal fee on July 5th. The same thing happened last year. We paid the fee & noone showed up. We were told several times by the location that performs their quarterly pest control that someone from the Panama City location would contact us, but they never did. We did receive the renewal certificate in the mail, but you would think they would want to actually perform the... Read More

A
Archie m
5/2/2024
Today 5-02-24 Monique Norfleet came by for our yearly termite inspection. Very impressed by her knowledge and professionalism she carried out a very through inspection both inside and out . Passed with A+ grade, she also gave me a tips on any tell-tale signs to look for going forword Thank you Monique for your dedication you are an asset to your company.

Frank W
2/17/2023
We recently had a Massey inspector provide an inspection of our home and provide a quote for a termite service plan. We chose to use your service. The inspector scheduled the service to be performed on Friday, February 17th between 11:00 and 14:00. It is now 14:20. I have not seen nor heard from anyone at Massey. I spoke with a customer care representative at 14:10 who couldn't reach the local office to determine what is going on. The customer care rep was going to send them an email asking them to call me (really!, this is how you operate?) My credit card was charged by Massey for the full amount of $1,200.00 on Wednesday the 15th. I scheduled time out of my day to wait for... Read More

donkeller832
11/9/2022
Had my termite protection renewed using the new bait trap system. The work was done correctly and on schedule. Massey Inspector Tara Briscoe did an excellent job.

sripoloju
3/19/2021
I wish I have an option to post a picture. Massey services Inc installed Termite baits and they broke my sprinkler pipes. I got to know once my contractor dig around the leak. As it was weekend Massey customer service said they cannot do anything and as I have contractor who already digged I had to pay him 250$ and complete the work. On monday I called customer service and shared the pictures of the damage and few days later they called and said they would have repair for 20$ and I paid over and cannot reimburse, I asked them to come and do the same thing again and dont have to pay anything as I know how much work it required and the contractor did to fix it. They said they will call back... Read More

youramy1
7/23/2020
Today Joniel Guillaume came to do my Massey termite inspection. He was very conscientious, gracious and professional. He went out of his way to make sure my "bait" stations were not going to disturb my plants. He also explained a lot about termites and the Massey bond. I had been thinking about cancelling my Massey bond that I've had for 24 years but Mr. Guillaume's excellent service made me want to definitely renew as he was very thorough and engaging.

tfgslt1
7/2/2020
Another job well done. (ants) Thank you Jessie (inspection) and Randy(technician).

D
Dale C
7/31/2018
I had these guys come in and give me a quote. The guy was about as negative as anyone I have ever worked with. He was all Doom and Gloom. Come to find out the service I needed with a warranty was offered by one of the other companies above Massey. The guy told me no one would warranty spot treatment. WRONG!!!! Maybe that is why this company is ranked higher. More polite, better service and warranty their work.

R
Raisa f
5/30/2017
James came out to my house in apopka and gave me a good deal I was comfortable with paying. Thanks james👍

Top Rated
Our Partner
  • $100 off termite protection plan when you call today
  • Full range of pest control services including termites, other insects, rodents and wildlife
  • Nearly two decades serving Florida customers
  • Service area includes 10 Florida counties 
  • Employs Sentricon termite elimination system
  • Free re-treatment if termite problems continue
  • 30-day satisfaction guarantee with one-month refund 
  • Up to $1,000,000 repair warranty for termite damage post-treatment
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