INF Visitor Care Travel Insurance Review

INF Visitor Care offers a wide variety of travel and travel medical for travelers. Its fixed benefit plans define specifically how much the company will pay for each medical interaction. Its comprehensive plans do not limit payouts for each medical incident, but do cap benefits at a policy maximum. Within both of those categories, INF Visitor Care offers policies that vary by price and by whether they cover pre-existing conditions. Their plans are calculated to fit a variety of budgets and visitor travel situations. The highest total benefit that the company will pay to any one customer is $250,000, which should be sufficient to cover most illnesses and injuries. Nevertheless, visitors to the US should be cautioned that in some cases total medical expenses for truly catastrophic accidents and illnesses may exceed this amount. This something-for-everyone range of insurance options for visitors to the US and Canada should be more than sufficient for most foreign nationals. INF also offers several features alongside their core policy. Of note- all INF Plans include Dental coverage provided by Careington POS Dental Card. Each member is auto enrolled in the Dental Plan at no additional charge. Moreover, INF offers members a $0 Copay Telemedicine facility provided by Teladoc or MeMD. Telemedicine allows travelers to get care they need from wherever they are in the country 24/7/365 from US-Based Board-Certified Physicians.

INF Visitor Care's policies are underwritten by Ace American Insurance, an AM Best A++-rated company

Although INF Visitor Care is not listed on the BBB's website, it has a robust number of consumer reviews on Trustpilot, the overwhelming majority of which are positive. Trustpilot rates the company as "Excellent." Elsewhere online, the company is praised for its offerings of policies that cover pre-existing conditions. Although there isn't a wealth of reputation information available about INF Visitor Care, what's out there paints the picture of a specialty insurer that is very well-regarded by its customers.

INF Visitor Care's customer service representatives are based in the US. This is important because foreign nationals visiting North America are likely unfamiliar with the health care systems there and may need to be guided by professionals who understand the system firsthand. The company also gets high marks for the information it provides to new immigrants, Green Card holders, and visitors over 70 years old, whose interactions with the US health care system may also involve coverage under the Affordable Care Act, Medicare, and Medicaid. Further, unlike some of its competitors, INF Visitor Care does not require pre-authorization to see a doctor or otherwise seek care, cap benefits for certain issues (like cardiac events), or limit the number of medical events covered by the plan. This is of great assistance to policyholders and allows them to focus on their medical issues rather than an insurance company approval for treatment or worry if a medical event is covered. INF Visitor Care does not offer baggage insurance, trip interruption coverage, but does offer a claims concierge team to help travelers file claims and make sure travelers claims are paid. In that field, INF Visitor care is at or near the top of the industry in the level of customer assistance it provides.