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InsureMyTrip Travel Insurance Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
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InsureMyTrip helps travelers find the right travel insurance plan from the top providers in the world. Founded in 2000, the company has an A+ BBB rating and over 60,000 customer reviews to help travelers pick the right plan for their trip.

How is InsureMyTrip rated?

Breakdown

4.8/5
Coverage
4.5/5
Extra Benefits
4.8/5
Financial Strength
4.8/5
Price & Reputation

Overall Rating: 4.7 / 5 (Excellent)

InsureMyTrip is a winner with its excellent overall ranking. It is likely the best place to compare and buy travel insurance. Customers can get detailed and well-researched information on policies from multiple top carriers, and this is not the same thing as just a list of quotes to click on.

The company offers its own award-winning customer service, and three customer protecting guarantees. What's more, the site is not just a place to buy travel insurance, but a vast source of information. And since representatives do not work on commission, customers going with InsureMyTrip are casting the widest net possible to get the exact right policy to fit their travel plans.

InsureMyTrip Plans & Coverage

Coverage - 4.8 / 5

Since InsureMyTrip offers so many different travel insurance carriers, it can potentially connect customers with just about every type of coverage option under the sun. Affiliate providers include big names like AIG, Allianz, Nationwide, etc. The marketplace also represents smaller more local companies if that provides more suitable coverage. Additionally, InsureMyTrip does not just provide a list of quotes. Each policy offering from each carrier is presented in detail so customers can get the most information possible when comparing travel insurance offerings. Maximum coverage, deductibles, and exclusions will all vary by provider.
Available Plans
Comprehensive
Trip Cancelation/ Interruption
Medical
Baggage
Accidental Death
Group
Trip Cancellation/Interruption Coverage
Injury/Illness/Death of Traveler
Injury/Illness/Death of Non Traveling Family Member
Natural Disaster at Destination
Tour Operator/Airline/Cruise Line Ceases Operation
Terrorism/Evacuation at Destination
Victim of Crime Prior to Trip
Theft of Passport Prior to Trip
CFAR Coverage (Cancel for Any Reason)
Emergency Medical and Emergency Transportation Coverage
Doctor, Hospital, or Other Licensed Provider
Dental
Emergency Medical Evacuation/Repatriation
Transport Family Member to Bedside
Transport Children Home
Baggage Coverage
Lost/Damaged/Stolen
Baggage Delay Coverage

Emergency Medical Coverage Details

Emergency Medical Pre-Existing Condition Coverage

InsureMyTrip Financial Strength

Financial Strength - 4.8 / 5

InsureMyTrip is affiliated with some of the longest-standing and most solid insurance carriers in the country. Firms like Generali Global Assistance, AXA Assistance USA, and Nationwide all have strong financial ratings for creditworthiness and future claims paying ability. This means that, with InsureMyTrip, customers get connected with some of the best names in the business.
Underwriter
Depends on carrier
Financial Information for Marketplaces
Since InsureMyTrip is an insurance marketplace or aggregator, it may refer its customers to any one of a number of insurance companies. Different insurers have different financial strengths, so consumers are advised to investigate the finances of any insurance company recommended by any agent, marketplace or aggregator.

InsureMyTrip Price & Reputation

Price & Reputation - 4.8 / 5

InsureMyTrip has a great reputation among its customers for providing top notch customer service. Ninety-eight percent of the company's customers would recommend the service to friends or family members. Since InsureMyTrip is a third party go between, the company is not staffed with salespeople. The Customer Care Center contains fully licensed insurance professionals who are not working on commission. Their sole motivation is to 100% solve customer problems. InsureMyTrip received the Stevie Award for Sales and Customer Service in 2014 and 2018.
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2018-04-11

InsureMyTrip Customer Assistance Services

Extra Benefits - 4.5 / 5

InsureMyTrip can connect customers with policies that feature almost every kind of customer assistance service available. Travelers should consult with the company's staff to make sure the individual policy they choose has all the right assistance features they might require. Additionally, InsureMyTrip offers three guarantees. The "Best Plans Guarantee" stipulates that new providers get a 6 month grace period on the site. Should they not average at least a four star customer review rating during this time they are removed. The "Price Guarantee" ensures customers are getting the lowest price available for a given policy. Finally, the "Money Back Guarantee" refunds your policy in full should you cancel during the review period.
24/7 Support
Mobile App

Travel Assistance Services

  • Return Travel Arrangements
  • Rebooking
  • Lost Baggage Search
  • ATM Locator
  • Lost Passport/Document Assistance
  • Emergency Cash
  • Translation Services
  • Legal Assistance Referral
  • Roadside Assistance

Emergency Medical Assistance Services

  • Physician Referral
  • Emergency Medical Case Management
  • Arrange Medical Payment Where Available
  • Emergency Prescription Replacement
  • Eyeglass Replacement Assistance
  • Update Family at Home
  • Shipment of Medical Records
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Concierge Assistance Services

  • Restaurant/Event Referral and Reservation
  • Ground Transportation Recommendations
  • Weather Advisories
  • Wireless Device Assistance
  • Plane/Boat Charter Assistance
  • Gift Delivery
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3 More

Homepage URL
Company Phone
(401) 773-9300
Headquarters Address
100 Commerce Drive, Warwick, RI, 02886

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