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VSP Vision Insurance Review


ConsumersAdvocate.org Rating: 4.7 / 5 (Excellent)
34 Customer Comments & Reviews - see all comments
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VSP gives individuals and families access to essential vision care through its affordable Individual Vision Plans, which can start as low as just $13 a month. The company has one of the largest network of independent doctors in the industry, with more than 36,000 VSP doctors to choose from.
 
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Services and Features  

VSP offers a variety of Individual Vision Plans depending to meet each customer's eye care needs. The Standard plan covers a comprehensive eye exam, as well as prescription glasses or contact lenses, with very reasonable co-pays. Their eye exam co-pay $15 and there is a co-pay of $25 for prescription glasses. Coverage includes frames and lenses every 12 months.

VSP also offers covered lens enhancements such as anti-glare, progressive lenses, light-to-dark lens tinting, impact-resistant, UV protection, and scratch-resistant coating. Enhancements can range from $16-$175, depending on the type you choose.

Patients are given a $150 allowance for prescription glasses or contacts. If the patient chooses contact lenses, the allowance is used toward the contact lenses, fitting, and evaluation. Plus, patients enjoy an additional 15% savings on contact lens exams.

Additional Services

VSP has partnered with several vendors to offer its members exclusive member extras such as additional savings on frames, lens enhancements, Lasik surgery, hearing aids, and more.

Covered Items 

Glasses

✔

Contacts

✔

Eye Examinations

✔

LASIK

Discounts only

Allowances

$150 allowance toward frames, contacts, and contact lens exam

Lens Options

Scratch Resistance

$17-$33

UV Coating

$16

Anti-Glare

$41-$85

Impact-Resistant Polycarbonate

$31-$35

Tinted/Colored

$15-$17

Types of Vision Plans

Individual

✔

Family Plan

✔

Stand-alone Plans

✔

Preferred Provider Organizations

✔

Employer Provider

✔

Health Maintenance Organizations

✗

Network

Out-of-Network Coverage

✔

Size of Network

36,000 independent doctors nationwide

Find Doctors Online

✔

Pricing

Deductible

Standard Plan

Co-payment - Exam

$15

Co-Payment - Glasses

$25

Premium

Varies by state

Coverage Period

Waiting Time

 Next business day

Enrollment

Not Stated

Cancellation

Not Stated

Customer Resources

Eye Exam Locations

36,000

Online Account Management

✔

Mobile App

✗

Phone

✔

Email

✔

Vision Insurance at VSP

VSP’s large network of 36,000 network doctors makes it easy for you to locate a participating vision care provider in your area, helping you maximize your benefits and increase your savings. Their plans offer excellent value and the company makes enrollment easy.

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34 Customer Comments & Reviews

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C
Carrie W
3/27/2019
My husband called to cancel our policy today because we can now get VSP thru his employer. The payment was made on the 22nd of this month (March 2019) and today is the 27th. That payment pays us up until May 1, 2019. They would not give us a refund!! So now I have paid for a policy for over a month that I will not use!! What a way for a company to make money!! I am not happy with VSP right now. That is just wrong to keep a customer's money like this! I will not recommend VSP even though I have to use it through my husband's employer.

K
Karen
12/11/2018
I am a relatively new member to VSP. Immediately after enrollment, I received a "welcome" email along with various documents and benefits information specific to the plan I purchased. I reviewed the information sent by email and found it to be correct, then as instructed, visited VSP.com to set up my online account. Once online, I clicked on the link to see my benefits information. I was shocked to realize that my online account was showing a completely different plan than the one I signed up for, which was the "Easy Options" plan. The plan that was attached to my account was not only incorrect but had greatly reduced benefits to my plan! I immediately called customer service, and an... Read More

J
Jessica
9/12/2018
As an out-of-network provider's office, VSP has made it hideously hard to be able to help our VSP patients. VSP no longer allows us to speak to representatives to get the benefits for the patients. They are having the patients call for their out-of-network benefits and manipulating them to go in-network. We have long time patients that do not want to go to another provider so we are now telling them to tell their HR to eliminate VSP and offer another vision insurance that can be more helpful. We used to like VSP and I wish we could be in-network but we are not allowed because we don't carry frames in our locations. Sad.. but we will definitely be suggesting to patients to pick other... Read More

P
Pat
8/6/2018
Recently ordered new glasses. Same prescription as last year, but this pair of glasses lenses are much thicker. Eye doctor says that is the lens my insurance says I have to have this year. I am very unhappy. Been with VSP for years, but will be looking at other options during the fall enrollment period. Pat Johnson, Valley Lee Md

Top Rated
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Top Rated Vision Plans Start As Low As $13/month 🔥

  • Nation’s largest vision benefits provider for more than 60 years
  • Coverage for eye exams, frames, lens enhancement, and contacts
  • More than 36,000 in-network doctors nationwide
  • Easy Online Enrollment (or speak with a VSP representative by phone)
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