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Vonage VoIP Service Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
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Vonage provides excellent business calling features. This includes standard services such as call forwarding, caller ID, call transfer and call waiting. Account management, control panel and auto attendant helps you monitor large call volumes easily. 411 services, E911 and add address book features are also offered.3 way calling and conference calls together with voice to email and enhanced voicemail are a sure plus for any business. A professional greeting feature and music on hold is also available.

 

Plan Details

Price

 $27.99

 Minutes 

 Unlimited

 International calls

 Unlimited

 Installation fees

 None

 Cancellation fees

 None

 

Features

Vonage provides excellent business calling features. This includes standard services such as call forwarding, caller ID, call transfer and call waiting. Account management, control panel and auto attendant helps you monitor large call volumes easily. 411 services, E911 and add address book features are also offered.3 way calling and conference calls together with voice to email and enhanced voicemail are a sure plus for any business. A professional greeting feature and music on hold is also available.   

Caller ID

Call Waiting

Call Forwarding

Call Return

Conference Calls

Voice Mails

Virtual Phone Numbers

Emergency Calls

 

Support Services

Telephone

Email

 

Summary

Vonage is an excellent way to save on your phone bills. It is especially useful for businesses hoping to cut costs without sacrificing efficiency. Vonage offers highly scalable services and plans that could be tailored to meet growing demands. It provides all the functionalities of a standard phone service and more. Vonage scores good in features and functionality but comes at a price.  

 

 

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Customer Comments & Reviews

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Anthony H
1/2/2019
The phones sent to us were defected and the team assigned never installed them. We did return the phones and never used the service. We have been charged monthly service since then. I tried to call and email the account executive Erik Ingle (many times) with no reply.

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