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Safe Step Walk-In Tub Co. Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
11 Customer Comments & Reviews - see all comments
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Safe Step makes walk-in tubs and showers for seniors. Their products combine the luxurious comfort of whirlpool tubs with safety features specially designed to keep their customers secure, without sacrificing a quality bathing experience. They're a BBB-accredited company with an A+ rating.

Safe Step provides walk-in tubs that are specially designed for individuals with limited mobility, offering a safe and affordable bathing experience for their customers nationwide. Safe Step has strategically developed a walk-in tub that allows consumers to enjoy spa-level comfort every day, within the convenience of their own home.

Services and Features

Safe Step’s walk-in tubs are specially designed to meet the needs of the disabled, handicapped, and seniors. They offer a safe and relaxing bath experience with a variety of therapeutic benefits. This helps customers to relieve pain, boost energy, increase mobility, and improve their sleep.

The company has been accredited by a list of associations and is a member of organizations such as the Arthritis Foundation, Family Caregiver Alliance, NAHB, and NAIPC. They have also been recognized by other known alliances like IAMPO, CSA, ICAA, and ASA.

Safe Step's different walk-in tub designs have therapeutic features like Personal Hygiene Bidet, Chromotherapy, MicroSoothe Air Therapy, Aromatherapy, and Hydro Jet Therapy. Their Dual Hydrotherapy Massage System is built to relieve a number of muscle and joint conditions. The company also offers a Lower Back and Seat Heating System that keeps the tub at the perfect temperature as clients bathe.

Their walk-in tub models all feature standard amenities that provide a safe and convenient experience for users. These include anti-scald technology, ADA compliant Delta faucets, E-Z access panels, aluminum frame, and built-in grab bars. Their walk-in tubs also have anti-slip floors and seats, wide doors for easy access, a low step-in setup, “Safe Water” cleaning system, auto-gravity purge jets, and 17” ADA compliant seat.

The company has also incorporated special features for added convenience, such as an easy clean solid-surface, Delta handheld shower head, right- or left-hand door, and no-strength locking handle. These features are all covered by Safe Step’s complete lifetime warranty. Safe Step also offers an interactive walk-in tub with a drop-down menu for customer’s preferred bathing mode.

Customers are guaranteed a quick professional installation with the help of the company’s highly experienced installers. Safe Step also offers discounts and financing options to qualified individuals with approved credit. If they're still deciding, or shopping around, clients can schedule a hassle-free, in-house consultation, as well as a free information kit, simply by filling out some information online.

Types of Walk-In Tubs

Wheelchair-Accessible Tubs

Bariatric Tub

Aero Therapy Tub

Soaker Tub

Hydrotherapy Tub

Combination Walk-In Tubs

Walk-In Tub Features

Low Entry Set-Up

Heated Back Rest

Water Jets

Air Jets

Hand-Held Shower Head

Grab Bars

Tile Flange Water Barrier

Extension Panel

Quick Drain/Auto Drain

Ozone Cleaning System

Neck Rest

Mold Resistant Gel-Coat

Anti-Slip Tub Floor and Seat

Therapeutic Features

Hydrotherapy

Aromatherapy

Chromatherapy

Aerobath Therapy

Customer Support

Free In-Home Consultation

Email

FAQs

Phone

 

Plan Details       

Name of Tub

Price

Warranty

 Interactive Tub

Call for Pricing

Lifetime Warranty – Tub, Door Seal, Faucets, Water Pumps, Heaters & Blowers

 

Return Period

Not Stated

Financing

Discounts

Special discount of up to $1,500 per household and $750 per qualified individual

The Bottom Line - Safe Step Walk-In Tubs

Safe Step is one of our top choices for walk-in tubs due to their large variety of special features and safety options. Additionally, their tubs have a whole host of therapeutic benefits, specifically designed for people with limited mobility. 


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11 Customer Comments & Reviews

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ROSANNE D
7/3/2019
THE TUB WS INSTALLED ON JUNE 10 TH. 2019. THE INSTALLERS GAVE VAGUE DIRECTIONS ABOUT USING THE TUB WHICH IN FACT IS A VERY COMPLICATED ITEM. I WAS ASSURED THAT I WOULD RECEIVE A BOOK WHICH WOULD GO INTO DEPTH ON THE INSTRUCTIONS THAT I WOULD NEED. THE BOOKLET ONLY CAME A WEEK LATER, BUT ONLY BECAUSE OF MY REPEATED PHONE CALLS TO THE OFFICE. WHEN I CALLED AND SPOKE TO THAT PERSON TO GET SOME VERBAL INFORMATION , THE CONVERSATION WAS INTERRUPTED BY MANY INCOMING CALLS. AT THAT POINT, I GAVE UP IN DISGUST, AND ENDED THE PHONE CALL. IT IS NOW JULY 3RD. THE TUB IS A EMPTY WORTHLESS PIECE OF JUNK. YESTERDAY I CALLED THE SALESMAN. I WOULD LIKE TO KNOW IF AND... Read More



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No Payments Until 2024 - Free Highline® Comfort Height® Toilet with purchase of KOHLER Walk-In Bath. $750 Value, Installation Included.
  • Designed and engineered in the U.S.A.
  • Free in-home quote, installed in as little as one day
  • Fast drain technology, multifunction handshower
  • Easy‑to‑grip handrails, extra‑wide entry door
  • Ultra‑low step‑in, accessible control panel
  • Shower Package (optional)