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10 Best
Windshield Repair
of 2024
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Windshield Repair 

Glass America Windshield Repair Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
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Glass America is an auto glass repair and replacement company headquartered in Elmhurst, Illinois. It currently operates in 34 states across the country. It focuses primarily on windshields but it can also assist with damage to car windows and vents and it offers fleet services to business owners.

Areas Served

Glass America currently has locations in 34 states nationwide. You can find the nearest location to you by entering your ZIP code into the company's locator tool on its website or you can view all locations in your state by selecting it from the location map. Glass America provides the contact information for each location so you can quickly schedule an appointment and even get an instant quote online.

Like all the top windshield repair companies, Glass America offers free mobile services. You choose where you'd like the technician to come, whether that's at your home, your office or another location, and he or she will meet you there to perform the repairs so you don't have to drive your vehicle to a shop and leave it for several hours.

Services

Glass America's primary business is windshield repairs and replacements, but it can also assist with broken, chipped or cracked windows and car vents. It uses Original Equipment Manufacturer (OEM) quality glass in all repairs to ensure a lasting repair. Not all windshield repair companies do this, and using subpar materials could cause future windshield issues, so this is a huge differentiator that separates Glass America and other top companies apart from the rest.

Glass America offers fleet services to business owners to ensure that all of their vehicles' glass is kept in good shape and that any cracks or chips are repaired promptly. You can take advantage of these services by contacting your local Glass America location to discuss your needs and options.

Time

Glass America prides itself on its prompt service. Same-day appointments are often available, so you don't have to go days or weeks with a broken windshield. You can schedule an appointment by phone, either by contacting your local Glass America office or by calling its national hotline. Few other companies can promise such quick turnaround times on services, so Glass America is worth considering when you have severe windshield damage that can't wait.

Repair times depend on the amount of work the technician must do, but in most cases, Glass America can have your windshield fixed in less than one hour. Its high-quality adhesives require short bonding times, so you can safely drive your vehicle away within an hour or less after the repair has been completed. Your technician should go over all of this with you so you understand what to expect.

Cost

Glass America saves you time and money by directly billing your insurance company for windshield repairs. In most cases, you won't have to pay anything out of pocket for small chips or cracks. For complete windshield repairs, you may have to pay your insurance's deductible. Glass America provides an instant online quote tool so you can understand how much the service will cost if you have to pay it out of pocket and compare these costs with other windshield repair companies. This transparency is rare among windshield repair companies, so Glass America is a great choice if price is a big concern for you.

All of Glass America's windshield repairs and replacements are backed by a lifetime warranty, which puts it up there among the leaders in the windshield repair industry. If your windshield repair doesn't hold or you experience any issues with your new windshield following replacement, Glass America will fix the issue at no additional cost to you. This indicates a company that stands behind the its work and that should give you a little more confidence as a customer in the quality of its repairs.


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Customer Comments & Reviews

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Mark H
9/17/2024
Safelite on a new 2024 car. It's a surface pit and nothing can be done but replace windshield. We called Glass-America through State Farm. He said, if the pit goes all the way to the dark laminate there is nothing to be done except replace it, BUT if it does not go to the laminate then I can smooth it out. It's fixed!!! Thank you Dean in Rogers Arkansas!!!


proehab88
9/4/2024
I  want to share my recent experience with Glass America. I had arranged for the replacement of the cracked windshield on my 2023 Mercedes Benz GLB and explicitly requested a genuine Mercedes windshield, not an aftermarket one. Unfortunately, the technician named Ramsey installed an aftermarket windshield. When I addressed the issue with him, he was quite rude and unprofessional, blaming my insurance for the problem. Additionally, there was no work order left in the car, and three large strips of tape were left on the windshield. This lack of attention to detail and poor service is both disappointing and concerning.


silvia.jabagchourian
9/9/2023
Glass America does not honor original lifetime warranty on glass bought from a company that Glass America purchased. Glass America only buys assets (not liabilities) when purchasing a company.



Top Rated
  • Serves 97% of US drivers
  • Will travel to you or you can visit a Safelite shop
  • Easily get quotes and manage appointments online
  • Nationwide lifetime warranty on all replacements, and repairs are guaranteed