Promoted
Our Partner
#1 Online Retailer of Custom Window Coverings
- Professional Measure & Install Services Available
- Free, Expert Virtual Design Consultation on Your Time
- Up to 10 Free Samples, & Free Shipping
- 100% Satisfaction Guarantee
Blinds To Go Blinds Review
ConsumersAdvocate.org
29 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Blinds To Go is a Canadian-based manufacturing company of custom made blinds and shades, with over 80 franchises throughout the eastern U.S. and Canada. The company supplies the largest selection of blinds and shades in North America at low, factory-direct prices. Blinds To Go has serviced the window treatment industry for over 60 years.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Blinds To Go Blinds
29 Customer Comments & Reviews
Loading Reviews ...
Three days after requesting consultation and leaving voice mail there’s no response. So I decided to move on. Sad ! I only got conformation of my request. Such poor business. Lowest rating. I could give minus 5 but isn’t a ready option
We are having a terrible time trying to get a credit for overpayment. Also they are making delivery appointments and not showing up. I wish I had checked reviews before we dealt with them!
I cancelled an order on the morning of March 1 few days after they issued the quote and before technicians were scheduled to come and measure my windows. I realized I was not going to be able to reach to manually lower the shades I had ordered ( top down / bottom up) and Blinds to Go does not offer the type of shades I need (top down / bottom up MOTORIZED) They were not responsive, and then pretended to issue a refund after I left a bad review on fb. It has still not posted nearly two weeks later, but my credit card company is handling the dispute. Visit their fb page and you will see a ton of complaints I'm getting Hunter Douglas shades instead. Better quality and they have fully... Read More
Oh boy. After reading the comments left by other customers I’m really hoping Blinds to Go replaces the 4 Roman shades just installed. Sewn sloppily, hem’s uneven, valance uneven and shades too long on of the 2 windows. Really shoddy work. Purchase was pleasant, install good. But ….. now I’m waiting for call back from designer.
Bought our blinds at Blinds to go in Columbia Md and have never been happier! I can now finally sleep at night without having the neighbor’s light bothering me. Thank you so much to Meredith and to the team that installed them.
The blinds arrived today and the installer Robert was great! He was very knowledgeable, polite and cleaned up when he finished. 3 of the blinds were too big and will need to be replaced. I just emailed the salesman Nick and I am sure he will take care of it. I am rating the company at a four until this issue is resolved.
Terrible customer service. Went to manager after shade did not cover window and was told that nothing could be done. We listened to them and they advised to change our measurements and after they did not cover the window, too bad for us. Manager not helpful, but would call corporate and then call me. After a month, still waiting for his call. It will be your fault if you buy from this company
Worst experience EVER with a company. Initial appt. with my designer went fine. Ordered blinds to be delivered and installed in a few weeks. Fast forward two weeks..blinds were installed off center, 3 for my sunroom doors were cut too narrow, 5 were missing was told they were on back order. I found out almost a month later that they were never ordered. 4 were the wrong color, a color I never approved or even wanted. I was promised an upgrade or refund. I considered the upgrade but chose the refund after I could not get any answers as to what the upgrade would be. I was promised the refund for over a week, was told that it was processed. Never received the refund, all calls, texts, and... Read More
Our design consultant Natasha Brutus
Blinds To Go Design Consultant
170 BROCKPORT DRIVE,TORONTO,ON,M9W 5C8 was pleasant to deal with. We had to contact her several times as we never heard from anyone to measure the windows. We are now advised the blinds are ready for installation but we have to pay the balance of our order before we can schedule. This is so out of line with any other business we have ever dealt with. Our consultant just thanked us for our order and was quick to mention we should contact her if we have any issues. So I did she said to bad hers a 1-800 number for customer service. Terrible service never believe a word.
Absolutely no communication after you place your order. My order was due to be completed 4/26/22. Finally had to call local store to find out it was still on backorder till end of May. I placed order 3/11/22. Only options I had was to change color or cancel order. I chose to change color and told them I needed installed no later than 5/11/22. It would have been nice if someone contacted me weeks ago to give me this option but NO it is up to customer to keep track of everything. My advise is don't believe a word they say
Top Rated
Our Partner
#1 Online Retailer of Custom Window Coverings
- Professional Measure & Install Services Available
- Free, Expert Virtual Design Consultation on Your Time
- Up to 10 Free Samples, & Free Shipping
- 100% Satisfaction Guarantee