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SkiSafe Boat Insurance Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
9 Customer Comments & Reviews - see all comments
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SkiSafe exclusively serves the U.S. boating community through customizable boat insurance policies tailored to each watercraft type and class, from jet skis and fishing boats to luxury yachts. The insurer is headquartered in Lake Success, New York, and has over 300,000 costumers around the nation.

How is SkiSafe rated?

Breakdown

4.0/5
Coverage & Benefits
0.0/5
Discounts
4.0/5
Customer Experience
4.3/5
Financial Strength & Reputation

Overall Rating: 4 / 5 (Very good)

SkiSafe exclusively serves the boating community in the United States by offering customizable policies on all class and type of watercraft to meet the unique needs of each prospective client. It claims to have more than 300,000 U.S. boat insurance customers. SkiSafe is customer-centric, offering a multitude of boat-related resources on its website, and it offers live chat, free quotes, and quick claims processing. The company holds solid ratings from A.M. Best, Moody's, and Standard & Poor's but is not listed with the BBB or on Trustpilot.com.

SkiSafe Coverage & Benefits

Coverage & Benefits - 4 / 5

Because SkiSafe is exclusively a boat insurance provider, it customizes coverage for a wide range of watercraft, including but not limited to jet skis, bass boats, pontoons, leisure boats, sailboats, and luxury yachts. The company also provides liability coverage with towing, roadside assistance, and no-fault medical payments up to $25,000. Additionally, it offers a Disappearing Deductible Option on Agreed Value and Replacement Cost policies, where, in the case of total loss, the deductible will be waived. No other discounts were clearly listed on its website.
Policy Type
Agreed Value
Coverages
Comprehensive
Collision
Bodily Injury Liability
Property Damage Liability
Medical Payments
Additional Boat Equipment
Boat Trailer
Personal Watercraft
Type of Boat
Personal Watercraft
Yacht
Fishing
Sailboats
Pontoon Boat
Add-On Coverages
Total Loss Replacement
On-Water Towing
Diminishing Deductible

SkiSafe Customer Experience

Customer Experience - 4 / 5

SkiSafe offers free online quotes (in minutes), live chat, online accounts and has quick turnaround claims processing times; an adjuster is assigned immediately. An agent will work directly with a prospective customer or with their homeowner or auto policyholder. The annual premium must be paid in one lump sum. The company provides a generous amount of boat-related information including a blog and articles on maintenance and safety tips. There are no memberships provided through SkiSafe.
Online Quotes
Live Chat
Online Account
Additional Resources
Articles
FAQs
Blog
Memberships
None.

SkiSafe Financial Strength & Reputation

Financial Strength & Reputation - 4.3 / 5

SkiSafe policies are underwritten by AXIS Insurance Company, a US-based company. Its parent company, AXIS Capital Holdings Limited, is located in Bermuda. Therefore, the ratings in this section reflect the AXIS Insurance Company. It has solid ratings with Moody's, Standard & Poor's Financial, and A.M. Best. The company had more than $831 million direct premiums earned in 2017 including boat insurance. Unfortunately, SkiSafe is not listed with BBB or Trustpilot.
Company Type
Subsidiary/ Partner
Year Founded
1983
NAIC Marketshare (2017)
0.01%
NAIC Complaint Ratio (2017)
0.0
NAIC Total Complaints (2017)
0
NAIC Direct Premiums Earned (2017)
$831,340,466
AM Best Financial Rating
A-
Standard & Poor's Financial Rating
A+
Moody's Financial Rating
A2
Date Collected
2018-04-12

Company Profile

Full Name
SkiSafe Boat Insurance
Company Website
Headquarters
1 Hollow Lane, Lake Success, NY, 11042

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9 Customer Comments & Reviews

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joerocket100
5/29/2024
I had my boat insured with SkiSafe for over ten years. When I placed a claim, I had a terrible adjuster named Kristen, she did everything in her power to avoid paying the claim. I have since told my friends and 4 of them have changed to other companies. Do yourself a favor. Do not insure with SkiSafe, use another company.


jdipietro
11/20/2023
On May 28th, 2023, I purchased insurance online with SkiSafe. It was for my summer boat. After applying online I contacted an agent at Skisafe to go over coverages and receive documents for my Marina I was assured I would be covered from June 2023, until September 30th, 2023.I was offered a discounted rate for having a summer month policy with no coverage for the fall, winter and early spring. The Marina I have the boat docked required proof of insurance, which SkiSafe provided. I put my boat in the water the beginning of July thinking I was safe and insured when the entire summer I was driving uninsured because I was lied to and tricked by SkiSafe Insurance. On September 2nd 2023 I had... Read More


mickmateja
3/13/2023
Worked W Keith Johnson In Claims. Keith made me feel like I was his priority the communication was amazing and his follow up was stellar to none . If I could say one thing more choice ski safe this company is like one big family and treats you like royalty. Ski Safe A+++


fccladanielle2007
9/13/2022
Do yourself a favor and go else where. This company is a SCAM and a FRAUD. They treat there customers like complete crap! No customer service whatsoever. The company gives way to much power to employees. Josh one of the employees feels as if he is above everyone else. If you get him on the phone you’d be better off hanging up. God forbid you call to ask a question, watch out with what you say. To give you an idea I was just calling about rates because I’ve been with the company for 2 years and have never once made a claim and was wondering if the price would be going down and we’ll I wanted to pay for my 3rd year with them. I have my boat registered with the USCG as a personal/private... Read More


J
John Z
6/22/2022
Was a skisafe customer (without any claims) forover 20 years until yesterday when instead of my annual bill I got a notice of non-renewal due to underwriting reasons. The reason was the claim filed last year due to shrink wrap dripping and burning the upholstery. Claim is less than $2500 and I have $1000 deductible. So they took my $ for years and now refuse to insure the boat.


Donna D
9/18/2020
We purchased a boat in 2019 and bought insurance through SkiSafe Boat Ins. company, We filed a claim because we ran ground and it messed up the boat and engines. They are deducting $8,000 in depreciation value, leaving us thousands of dollars out of pocket to pay for the damage, in addition to our deductible. This is why you have insurance to cover accidents but they don't stand behind their company and treat their clients fairly. I should have read other review because I see they do this to a lot of their clients. Stay away and use a reputable company


N
nona
7/5/2020
Skisafe was quick to accept payment for their $500 premium. After my boat was in an accident they told me the maximum value they would pay is $250 based on NADA. That left me with thousands of dollars repair on my $10k boat. Beware and shop elsewhwere.


Michael F
9/20/2019
garbage insurance they want me to fix my skis at a garbage shop!!! not where I want and this company is no good im filing a complaint with the insurance commissioner DONT BUY THIS COMPANY


L
Lonnie
3/29/2019
I've insured my PWCs with SkiSafe since 1994. In 2017, I added a policy for my new jet boat. After 13 years without a claim, I had to file significant one soon after purchasing my boat. I've got nothing but good things to say about the manner SkiSafe handled my claim. I can't say it turned a negative experience positive, but I can say that SkiSafe earned my business for as long as I continue to own boats. I give them 5 stars, only because I can't give them more.



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