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Chaiz Car Warranty Review


ConsumersAdvocate.org Rating: 3.9 / 5 (Very good)
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Chaiz Car Warranty is a vehicle protection marketplace headquartered in New York, New York and founded in 2021. The website aggregates the offerings of multiple third-party auto warranty providers, allowing the consumer to research, compare and purchase vehicle protection in a fully online process.
 
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How is Chaiz rated?

Breakdown

3.5/5
Plans & Service Contracts
5.0/5
Claims & Repairs
4.0/5
Reputation

Overall Rating: 3.9 / 5 (Very good)

As a vehicle protection marketplace, Chaiz gets high marks from us for providing a wide range of auto warranty companies to choose from, as well as assurances such as a 30-day money back guarantee and the ability to cancel your plan at any time. Chaiz claims to keep prices low by providing a fully online experience from comparison shopping to purchasing. The company does not have a dedicated call center, which is one way they can offer lower costs. Chaiz reports that its customers can save up to 60% on auto warranty coverage by creating competition among auto warranty providers.

Of course, your extended car warranty experience may vary depending on the company that provides it. However, Chaiz’s high reputation rating with the Better Business Bureau, along with its ability to compare rates across companies with the promise of no hidden fees should give you confidence that you're getting the best warranty for your needs at the best price.

Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 3.5 / 5

Chaiz Car Warranty offers three types of plans, named Powertrain, Powertrain Plus and Most Comprehensive, respectively. As a vehicle protection marketplace, Chaiz offers extended car warranties from multiple providers, including Omega Autocare, SunPath and CarGuard. As such, coverage and benefits will vary depending on the provider you choose.

What does Chaiz cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly
  • Water Pump
  • Alternator
  • Starter
  • A/C
  • Power Windows

Claims & Repairs

Claims

Deductible Options
Varies by warranty provider
Maintenance Records Required for Service?
No
Waiting Period
Varies by warranty provider

Claims & Repairs - 5 / 5

Since Chaiz Car Warranty is a marketplace, it does not directly handle your claims. That's between you and the auto warranty provider you choose. However, the marketplace gives you a wide range of choices, so you can choose a company that offers claims processing the way you like it. Chaiz also offers a 30-day money-back guarantee and the ability to cancel your plan anytime, if you don't find your car warranty plan suits your needs. The information the company aggregates does make it easier to choose the right company the first time.

Chaiz Service Contract

Contract Details

Vehicle Inspection Required for Contract?
No
Transferability of Warranty?
Yes

Plans & Service Contracts - 3.5 / 5

Although plans and service contracts will vary depending on the car warranty provider you choose, Chaiz assures every plan comes with 24/7 customer support to assist you with your purchase or answer any lingering questions. The company vets its provider partners and promises no hidden fees with any of the services you may purchase through its site.

Company Reputation

Company Details

Year Founded
2021
Vehicle Protection Association Member?

Customer Reviews

Trustpilot Rating
4.1 out of 5
BBB Rating
A-
Date Collected
2022-07-13

Reputation - 4 / 5

Chaiz Car Warranty has an A- rating on the Better Business Bureau’s website, although it is not accredited by the institution. It also has a very good 4.1 out of 5-star rating on Trustpilot.

Given its status as a marketplace, it is not a member of the Vehicle Protection Association, but it does provide car insurance on its marketplace offered by VPA members.

Contact & Additional Information

Homepage URL
https://chaiz.com/
Company Phone
(833) 942-4249
Headquarters Address
447 Broadway, New York, NY, 10013

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Customer Comments & Reviews

Loading Reviews ...
dabuxbaum
4/12/2024
I have an older vehicle that's somewhat unique and, historically, has been difficult to cover. Chaiz not only suggested multiple plans, but the plans themselves were extremely thorough and affordable. When I had questions, the responses and answers were lightning fast. I had my contract in hand in less than an hour, and the plan is comprehensive and affordable. I've been in the automotive industry for 26 years and have never seen anything this user friendly. I can finally breathe when I drive this car -- thank you, Chaiz!

J
Jane G
9/7/2022
Easy to use and cheaper than any other offers I've got. Shiro answered all my questions over the phone and helped me find the right plan. Would recommend.

J
John D
8/17/2022
Great option for me as I don't like pushy in person sales and call agents. Bought fully online and got a great price. Recommend!

Our Partner
  • Multiple warranty companies in one convenient place
  • 24/7 customer support
  • 30-day money-back guarantee
  • A- rating with the Better Business Bureau
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