10 Best Chatbots of 2024
Chatbots are revolutionizing the way businesses interact with their clients. Using AI and sophisticated natural language processing, modern chatbots offer a deeper level of interaction than ever before. We review the top Chatbot services.
Last Updated: May 24, 2024
State: Ohio
- Industry-leading NLU engine to detect consumer intents, identify conversations to automate, and inform critical business decisions.
- Intuitive point-and-click interface to easily build AI-powered chatbots.
- Cloud-based workspace to manage agents, bots, and conversations from desktop, iOS, and Android devices.
- Advanced analytics to benchmark, monitor, and optimize marketing, sales, and customer care KPIs in real time.
- Serverless integration for CRMs, data and inventory management, scheduling, and more.
- Wide variety of conversational channels like Apple Business Chat, SMS, WhatsApp, Google RBM, Facebook Messenger, Twitter, Email, LINE, and messaging on websites or mobile apps.
- 20+ years of experience with 18,000+ customers, including Fortune 500 companies.
- No coding required to build, manage, or evaluate chatbots
- Communicates in over 100 languages
- Create custom responses in seconds
- Track key customer metrics such as CSAT and NPS
- Communicate with customers across multiple channels
- Seamless transfer from chatbot to humans
- Track chatbot performance including rate of containment and issue resolution
- Powerful interface that's easy to learn and use
- 14-day trial
- Excellent administrative tools
- Serves over 24,000 companies in 150 countries
- Great reporting and user statistics
- Develop chatbots for free with the Hubspot CRM
- Works with Hubspot live chat for easy handoffs
- Associates conversations with contact records
- Works on WhatsApp, Telegram, Slack, Messenger, and many other platforms
- Provides 24/7 assistance to shoppers
- Free version available
- NLP, live chat, CRM, and integrations
- Manage contacts in-app
- Over 1,000 integrations for businesses
- Custom plans and bots available
- 14-day free trial
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- Industry-leading NLU engine to detect consumer intents, identify conversations to automate, and inform critical business decisions.
- Intuitive point-and-click interface to easily build AI-powered chatbots.
- Cloud-based workspace to manage agents, bots, and conversations from desktop, iOS, and Android devices.
- Advanced analytics to benchmark, monitor, and optimize marketing, sales, and customer care KPIs in real time.
- Serverless integration for CRMs, data and inventory management, scheduling, and more.
- Wide variety of conversational channels like Apple Business Chat, SMS, WhatsApp, Google RBM, Facebook Messenger, Twitter, Email, LINE, and messaging on websites or mobile apps.
- 20+ years of experience with 18,000+ customers, including Fortune 500 companies.
