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Gutter Helmet Gutter Guard Review


ConsumersAdvocate.org Rating: 3.1 / 5 (Very good)
37 Customer Comments & Reviews - see all comments
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Gutter Helmet is a brand of aluminum gutter guards that drain water into your gutters through the principle of surface tension.

The company is owned by the Southeastern Metals Company (SEMCO), which in turn is owned by Gibraltar Industries.

The company does business through a dealer network across the US and Canada.

How is Gutter Helmet rated?

Breakdown

3.0/5
Specifications
3.3/5
Additional Services
3.1/5
Pricing and Warranty
3.2/5
Reputation

Overall Rating: 3.1 / 5 (Very good)

Gutter Helmet enjoys an excellent reputation and has an extensive network of highly-qualified dealers.

Their aluminum guards fit securely over your gutters and remain durable in tough weather.

Their patented reverse-curve surface tension design allows rainwater to flow freely into your gutters, while stopping leaves, seeds, pine needles, and other debris from entering, but it doesn't entirely prevent them from washing into the gutters in some heavy rain conditions.

Specifications

Guard Types & Details

Guard Types
Reverse Curve (surface tension)
Attachment Methods
Under Shingle
Materials
Aluminum
Colors
Black
Silver
Brown
Green
Grey
Copper

Specifications - 3 / 5

Gutter Helmet's gutter guard is a long piece of heavy-gauge, pre-formed aluminum that covers existing gutters and curves downward.

When rain falls, it clings to the cover and rolls down the curved surface into a 3/8” slit.

Through the principle of surface tension, water drips into the gutter itself while restricting foreign debris.

The company also offers a heated add-on option, named Helmet Heat, with the purpose of melting ice and snow during winter.

Services & Features

Key Facts

Installation Options
Professionally Installed
Services Offered
Gutter Cleaning
Gutter Repair
Gutter Alignment
Gutter Reinstallation

Additional Services - 3.3 / 5

Gutter Helmet dealers provide gutter fabrication, installation and repair, in addition to gutter guard installation.

This is important, since it may not be possible to install a Gutter Helmet system on damaged, decaying, or improperly installed gutters.

Most dealers include cleaning and alignment services free of charge with a new system, which minimizes the risk of performing such tasks yourself, or having to hire somebody to do them.

Gutter Helmet Pricing

Pricing Details

Free Installation
Ask Dealer
Financing Available
Ask Dealer

Warranty

Length of Warranty
Lifetime
Transferable Warranty
Yes

Pricing and Warranty - 3.1 / 5

Like all gutter guard companies with a professional installer network, Gutter Helmet does not publish its prices.

Each installation is dependent on a number of factors unique to each home, including geographical location, the proximity of certain foliage, and the scale of the job.

Reputation & Reviews

Company Details

Type of Company
Vendor/ Service Provider
Manufactures Own Product?
Yes
Year Founded
1981

Customer Reviews

Trust Pilot Rating
3.8 out of 5
BBB Rating
A+
Number of BBB Positive Reviews
2
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2021-03-09

Reputation - 3.2 / 5

Gutter Helmet has a strong and consistent reputation. It's a BBB-accredited company with an A+ rating, and a great 3.8 (out of 5) rating with TrustPilot.

The company has been in business for over thirty-five years. Many homeowners have noted in their reviews that they re-install Gutter Helmet on their next homes, suggesting a healthy degree of consumer confidence in its products.

Contact & Additional Information

Homepage URL
Company Phone
(888) 264-8522

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37 Customer Comments & Reviews

Loading Reviews ...
bobmc717
7/7/2020
I had Gutter Helmet installed in 2001 on 9-11. It works great but faded terribly. They told me that fading was not covered by their warranty but would replace it at a cost that was more than I originally paid. The fading looks terrible, would not recommend the product due to the fading and since 2001 there seems to be newer products on the market that are less expensive.


ajguarna1
7/7/2020
Warning do not purchase ! I’m 73 years old and I am on my roof more now than I ever since gutter helmet installation. Pollen sticks to their nose forward design water rolls right over the edge onto the ground not in the gutter. Guarantee states they will clean your gutters but there are always 3,4,5 weeks out from when you need them. Fair warning do not purchase.


A
Aimee
3/3/2020
This completely rotted my roof line and cost us a fortune to replace it when we sold our home. Never again. It cost so much that I could have paid someone to clean the gutters twice a year for the 13 years we had Gutter Helmet installed. Terrible product.


mjmazzone52
1/16/2020
customer service sucks when they come out to install had to call them back look at video they did not do what they were suppose to do. they cancel a service call and talking to them is a night beware of the company they suck


bal039
11/25/2019
Gutter Helmet may be good for keeping leaves out of the gutter but it causes another problem that is just as bad or worse! I had them installed during the fall of 2018. All last winter when snow would start to melt from the roof, icycles would form all along the gutter helmet and drip onto my deck and onto my steps causing extremely dangerous icy conditions for me or, anyone coming to my house, going up or down my steps. I was never told that this might be a problem. I would expect the melting ice would drip into the gutter!! This was never a problem when I did not have the gutter helmet. I went into the installers office and showed them pictures of what happens and his response was... Read More


J
Jen
9/24/2019
Gutter Helmet is horrible company with a faulty product that’s back by a worthless piece of paper! Don’t waste your time nor money on these jokers .


sears1945ss
9/6/2019
Gutter helmet doesn’t work. It costed $1500 to be installed. Then It clogged from time to time. We have to call them to come over to lean/unclog the gutter. It took them a long while to come. Or we don’t even know if they came, they don’t scheduled the time as owner don’t need to be there when they come. Before they clean, they would come over to check/exam the gutter. Then they would make excuses that repair need to be done before the cleaning. The repair quote was $750. What’s the point to have the gutter helmet?


V
VA
8/30/2019
Gutter Helmet has effectively kept leaves out of my gutters. However, every year pollen gets on the guards which causes water/dirt to overflow the gutter and leave my gutters looking UGLY. I have to have Gutter Helmet come out and clean the guards every year--which is a tremendous hassle. Would have cheaper and just as easy having someone manually clear the gutters.


44germaine
8/22/2019
Worst customer service I have ever had. After months of calling, they removed the old screens and offered me 1/2 refund or upgrade. Sent them videos of failing guards and it still took 2 or 3 weeks to get them to take them off. Who would want to try something else when no one follows up? Still dealing with this.


J
Jennifer
7/10/2019
I had the gutter helmet installed in 2010. At the time the sales representative advised me that not only it will prevent gutter clogging with tree debris but it wil also prevent from forming of excessive icicles in the winter. Also, the sales person said should we need a new roof they will remove and reinstall one time free of charge. Fast forward, not only that the product does not prevent from gutter clogging , in the winter the icicles that form at the edge are bigger than before. And, not so fast with the "one time free for the original owner" removal and reinstall. When I called to inquire about it I was asked if it was in my contract.... it doesn't matter what I was told.... Read More



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Transferable Warranty

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  • Free gutter cleaning, alignment, and sealing prior to installation