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Ambetter Health Insurance Review

275 Customer Comments & Reviews - see all comments
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Ambetter is a health insurance company owned by the Centene Corporation, which is a multi-national healthcare company that provides programs and services to under-insured and uninsured individuals. Ambetter offers customers affordable health care plans in 14 states including Arkansas, Arizona, Georgia, Florida, Indiana, and Nevada, among others.

Ambetter is Centene Corporation’s option for a health insurance marketplace, so it’s intended for individuals who lack health insurance, and possibly don’t qualify for traditional plans.

What’s Included in Ambetter’s Health Insurance Plans?

Ambetter health insurance plans offer prescription coverage, mental and behavioral health services, integrated care management, maternity and newborn care, 24/7 nurse advice line, Ambetter Telehealth, My Health Pays Rewards, and optional vision and dental coverage for adults.

The company has three plan options to choose from: Ambetter Essential Care, Ambetter Balanced Care, and Ambetter Secure Care, which are classified as bronze, silver, and gold, respectively.

The Ambetter Essential Care offers lower monthly premium payments, but higher out-of-pocket expenses, the Ambetter Balanced Care offers the best balance between monthly premium payments and out-of-pocket expenses, and the Ambetter Secure Care has higher monthly premium payments, but limits your out-of-pocket expenses.

Each plan has a different type of coverage and payment, but all of them include essential health benefits such as emergency services, hospitalization. outpatient or ambulatory services, preventive and wellness services, maternity and newborn care, pediatric services, mental health and substance abuse services, and laboratory services, among others.

Final Thoughts

Overall, Ambetter offers flexible healthcare options that fit different budgets and needs, with a few perks like the company’s My Health Pays Rewards, which allows customers to pay for medical expenses with the money they earn through the program, a 24/7 nurse advice line, and Ambetter Telehealth, which provides 24/7 phone or video access to in-network providers for non-emergency health issues. Additionally, Ambetter members can manage and pay for their account online, and the company’s website offers helpful tools like a provider search engine, and educational articles for those who want to learn more about insurance.

Having said that, Ambetter health insurance also has its drawbacks, like the fact that it’s only available in 15 states, you must sign up during the open enrollment period, and that the company may have stricter requirements to qualify than other traditional insurance companies, so customers should keep this in mind before purchasing.


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275 Customer Comments & Reviews

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Jessica D
1/16/2019
Worst insurance ever!!!!!! After canceling they still charged me, said they would send a refund check that still hasn't come. Called to check on it, spent 45 min and got hung up on! They say it has to be refunded the same way it was paid, which was through my checking account. The first time I called to ask for a refund I was told they could not add funds to my account and they would have to mail me a check. The rewards Visa card is a joke, they say you can use it at Walmart but it doesn't go through, and they cant tell me why it doesn't work. They kept saying its because I'm no longer a member, but I received an email saying you can still use your rewards card 90 days after canceling your... Read More


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Sandy
1/16/2019
I have only had this so called insurance for a month. Only Dr.'s I can find are 200 or more miles away. 😠. Am taking two different kind of thyroid meds. And two different inhalers. Only one inhaler is name brand. This so called insurance only wants to pay for one thyroid med. This crap sucks. 😈😈


dslewellen
1/11/2019
My husband is trying to find a pain management specialist within a reasonable radius of our area. None accept this insurance. We are paying nearly $1400 per month, plus have a $13,000 deductible. He is in so much pain and cannot even find anyone to treat him. This is the first time we have really tried to use our insurance.


michael h
11/30/2018
I have spent 7 and a half hours this month trying to get my prescription covered. I've been lied to, given the run around and had empty promises made at every turn and still do not have resolution on the matter. This insurance is trash and can't wait until I can switch to something else next year


Emely M
11/8/2018
it's a cheap health insurance. But, honestly nothing is covered by this health insurance. My father had a heart attack and was taken to intensive care. However, we struggled to find a cardiologist that would see my father afterwards, since none of the hospital cardiologist would see him, since they don't take that insurance. All of his sonograms, had to be approved by the insurance, before he could get them done. Which with his heart condition, it wasn't for waiting around. this is the type of insurance for young adults that never go to the doctor or get sick. have no allergies and are in perfect health at all times.



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