Audicus Hearing Aid Review

Audicus offers five hearing aids and a choice of receiver in canal (RIC) and completely in canal (CIC) models. All devices allow users to adjust the devices' performance to different environments. The company offers hearing aids in several different colors to make them more discreet. Additional features include an enhanced clarity package, remote control, recharging capability, and cleaning kits.

Audicus offers hearing aids that are among the most affordable we've found. And it offers customers plenty of choices.

New to the Audicus product lineup is the Series 2 line. As part of this new series, Audicus has released two new hearing aid models, the Spirit 2 and the Omni 2. These are both 10% smaller than their preceding models and have faster scanning capabilities and a larger memory. Other upgrades include better background noise processing and bluetooth connectivity. The Spirit 2, which was also upgraded for remote adjustability, starts at $1,748 per pair. The Omni 2, which features an upgraded speech finder microphone, has a starting cost of $1,998 per pair.

Another newer model is the invisible, completely-in-the-canal (CIC) Mini. This is the company's most discreet option and a pair costs $2,498.

Audicus offers a generous pay-as-you-go financing plan which features 0% APR, instant approval, fixed monthly payments, and flexible terms. Audicus also has free UPS ground shipping and USPS 3-5 day shipping for orders within the US. Customers can choose expedited shipping for an additional fee. If you need your unit repaired or reprogrammed, Audicus covers standard return shipping.

Audicus customers who purchase any Series 2 model can opt for its monthly membership plan, with which they can have access to unlimited expert support.

Overall, Audicus is a good choice for budget-minded customers. With hearing aids that assist with mild to severe hearing loss, many customers will find an affordable option in the company's product catalog.

Audicus products come with several batteries. Not all models are equipped with rechargeable batteries, but for those that are, you can purchase a rechargeability kit separately. The company also offers subscription ongoing care kits for an extra fee, which supply you with battery replacements periodically.

Audicus' website makes shopping relatively easy. You can contact Audicus via phone, email, or through the website's live chat feature. We would have liked to see more detailed technical specifications listed for each product and perhaps a side-by-side comparison tool to improve the product selection process, but we assume the company makes this information through its customer service representatives. In addition, complete user manuals for each product are published on Audicus' website.

Customers who have purchased Audicus products and review their experiences online praise the company's ongoing service. If you opt for Audicus' monthly membership plan, you have access to unlimited expert advice. That can come in handy, particularly when you first receive your hearing aid and want to make adjustments to optimize your experience.

Audicus has a favorable online reputation among consumers. The company earns an A+ with the BBB, although reviewers on that site award Audicus with 2.67 out of 5 stars. That speaks to the company's trustworthiness, but doesn't necessarily imply an ideal customer experience. That being said, just 9 consumers have reviewed the company for the BBB and people are more likely to file negative reviews than positive. So we're inclined to cut Audicus some slack on their average customer review score.