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ClearCaptions Hearing Aids Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
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ClearCaptions is a communications company that provides free phone captioning services for people who have difficulty hearing on the phone. The company is based in Roseville, California and has distributed its products nationwide since 2011.
 
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How is ClearCaptions rated?

Breakdown

4.5/5
Hearing Aid Style
5.0/5
Features and Price
4.5/5
Battery Life
4.5/5
Customer Experience

Overall Rating: 4.6 / 5 (Excellent)

ClearCaptions provides a valuable free phone captioning service to those with medically recognized hearing loss. The product is available for home and mobile phones and all you need is a health professional to certify that you require a phone captioning service in order to get yours. It's definitely worth looking into if you qualify as it can make communicating with others much easier.

ClearCaptions Product Offerings

Hearing Aid Style - 4.5 / 5

ClearCaptions offers a phone captioning service for people who have difficulty hearing on the phone. They have a home phone solution and it's also compatible with iPad and iPhone devices. Voicemail messages are automatically transcribed so you can read them later, and you can quickly adjust the size and color of the captions for easy reading. Clear Captions' home phone product also has a number of useful features, like speed dial and speakerphone that anyone can enjoy.
Mobile Phone Compatibility
iOS

ClearCaptions Additional Services

Features and Price - 5 / 5

ClearCaptions' phone captioning products are free to those who are hard of hearing and have medically recognized hearing loss. You must get a qualified health professional to sign a form indicating that you have difficulty hearing and require a captioned telephone service. Then, all you have to do is submit this form to ClearCaptions and it will send its product to you.
Free Shipping
Yes
Online Hearing Test
No
Modes of Contact
Phone
Chat
Email
Web Form

ClearCaptions Pricing

Battery Life - 4.5 / 5

ClearCaptions' home phone product doesn't need a battery and its mobile phone products will depend upon your mobile phone battery. In either case, you shouldn't often have to worry about your phone captioning service going out on you when you really need it.

ClearCaptions After-Sale Service

Customer Experience - 4.5 / 5

The ClearCaptions phone offers a lifetime warranty. You can always reach out to the company to troubleshoot or request a new phone if yours breaks down for some reason. There is never a cost to you.

ClearCaptions Reputation

Reputation - 4.5 / 5

ClearCaptions doesn't have many customer reviews, but it has earned an A+ rating with the Better Business Bureau, suggesting that there are no major issues with the service the company provides to its customers. If you have any questions about ClearCaptions' service or products, you can always reach out to the company through one of several channels to learn more before you sign up.
BBB Rating
A+
Number of BBB Positive Reviews
0
Number of BBB Negative Reviews
0
Date Collected
2020-08-06
Year Founded
2011

Company Profile

Full Name
ClearCaptions Hearing Aids
Company Website
https://clearcaptions.com/
Headquarters
3001 Lava Ridge Ct., Ste. 100, Roseville, CA, 95661

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Customer Comments & Reviews

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Inge B
7/31/2022
Very good company fast approval. Will be shipped soon. Qualified. Happy. now I can hear

francesm
11/8/2021
This is just for the phone, but it is the worst setup experience I have ever had with any product. There was NO SUPPORT, go with someone else! RUN!

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  • Nearly invisible behind-the-ear devices
  • On-demand audiologist care & adjustments 
  • Bluetooth-enabled & 360-degree sound
  • 100-day risk-free trial + money-back guarantee
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