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Jabra Enhance Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
15 Customer Comments & Reviews - see all comments
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Jabra Enhance is an online hearing aid company that offers nearly-invisible Bluetooth-enabled hearing devices and at-home audiologist care for customers across all 50 states, all for a fraction of the national average cost. The New York-based company was founded in 2018 and is owned by GN ReSound, one of the leading hearing aid manufacturers.

How is Jabra Enhance rated?

Breakdown

5.0/5
Hearing Aid Style
4.5/5
Features and Price
5.0/5
Battery Life
5.0/5
Customer Experience

Overall Rating: 4.9 / 5 (Excellent)

Jabra Enhance stands out in the online hearing aid industry for offering discreet, Bluetooth-enabled devices and on-demand doctor's care for a fraction of the average national cost. It also stands out for the extra features offered (such as financing, free shipping and returns, and loss protection) and its great customer care, which includes 7-day-a-week customer service and free consultations with Jabra Enhance's audiology team for 3 years post-purchase with the company's premium package. Dubbed "The Warby Parker of Hearing Aids" by Forbes magazine, Jabra Enhance is definitely an amazing option for people looking to simplify —and considerably lower the cost of— their hearing care.

Jabra Enhance Product Offerings

Hearing Aid Style - 5 / 5

Jabra Enhance's hearing aids are medical-grade devices with high-quality natural sound, Bluetooth streaming, and behind-the-ear (BTE) nearly-invisible design. Using the app on your smartphone or tablet, you can control, customize, and adjust your settings.

Jabra Enhance's research-backed hearing test was created by a team of leading audiologists and is designed to be taken online from the comfort of home. The test provides Jabra Enhance with enough information to create a personal hearing profile and program hearing aids before the hearing aids are shipped.

Jabra Enhance offers two types of devices: rechargeable and battery-powered. Both options reduce unwanted background noise, automatically recognize and prioritize voices, and can be adjusted from the app. They're Bluetooth-enabled and feature tinnitus reduction technology.
Battery Life
Each 3-hour charge yields 30 hours of use
Accessories
Charger Plate
Cleaning Kit
Mobile App
Bluetooth
Enhanced Clarity
Mobile Phone Compatibility
iOS
Android

Features

  • Directional Mics
  • Digital Noise Reduction
  • Bluetooth & Internet Connectivity
  • Wind Noise Reduction
  • Automatically Adapt to Different Environments

Jabra Enhance Additional Services

Features and Price - 4.5 / 5

Jabra's models come in two care and protection package options. The basic package is an OTC option with a 1-year warranty and loss and damage protection, while the premium package includes 3 years of professional hearing care with the company's audiology team, as well as 3-year warranty and loss and damage protection.

Jabra Enhance's "Bundle" includes 1 pair of professionally-programmed hearing aids, 3 years of free follow-up care with Jabra Enhance's audiology team, access to the Jabra Enhance mobile app, a charging case, cleaning kit, a 3-year manufacturer's warranty, and 3-year damage and loss protection. Up to 8 colors are available to help you better match your skin and hair tone.

Jabra Enhance offers three models. The company recently launched the new Enhance Select 300, their smallest and most advanced hearing aid yet. The new Enhanced Select 300 has the following key features:

- The latest in speech clarity technology: In comparison to the other models, the technology offers better hearing in noise, true depth of sound, and advanced acoustics, all housed in a discreet “mini” device designed to deliver all-day comfort.
- Discreet “mini” design for all-day comfort: The Select 300 is a mini RIE (receiver-in-ear) hearing aid. It’s smaller and slimmer than previous generations of hearing aids, designed to be nearly invisible when worn, lightweight for all-day comfort, and packed with advanced technology.
- Advanced personalization: Uniquely tailored programming for difficult listening situations like restaurants, one-on-one conversations, and loud environments. After Jabra’s Audiology Team programs your device to your satisfaction (Premium Package), you can set it and forget it.

The Enhance Select 100 is a rechargeable model that provides natural sound for active lifestyles and includes Bluetooth streaming for calls and music as well as a charging case that provides 30 hours of use per charge. The Enhance Select 100 costs $1,595 ($1,495 in its basic package) with available financing for $52 per month.

The company's recently-launched Enhance Select 50R is a rechargeable device offers speech clarity and noise reduction and is also equipped with Bluetooth technology. It comes with a desktop charger. The pair costs $1,395 and can be financed for $39 per month ($1,195 in its basic package).

Each purchase comes with Jabra Enhance's 100-day, risk-free trial. This trial period is the longest in the industry and has no hidden fees.
Financing Available
Yes
Trial Offer
Yes
Trial Offer Period
100 days
Free Shipping
Yes
Online Hearing Test
Yes
Modes of Contact
App
Phone
Chat
Email

Jabra Enhance Pricing

Battery Life - 5 / 5

The rechargeable Enhance Select 300 and Enhance Select 100 include a case that holds 3 full charges before having to be plugged in. Each 3-hour charge gives you 30 hours of listening time. The recharging case for the Enhance Select 300 and Enhance Select 100 measures just 2.7 by 3.9 inches for convenient pocket portability.

Lowest Price (1 unit)

$1,195 (as low as $39 a month)

Highest Price (1 unit)

$1,995 (as low as $65 a month)

Jabra Enhance After-Sale Service

Customer Experience - 5 / 5

Jabra Enhance excels in the area of customer service, with phone and email assistance as well as free shipping and returns. The company offers 3 years of free follow-up care, available seven days a week, where you can receive consultations with the Jabra Enhance audiology care team and request adjustments as often as needed.

The company also has a 3-year warranty that replaces the equipment if any issue arises, including if your hearing aids are lost, stolen, or damaged.
Warranty Length
3 years
Warranty Extendable?
No
Warranty Coverage
Warranty Period and Covered Services: Jabra Enhance provides three (3) years of repair warranty and three (3) years of loss and damage coverage for all Jabra Enhance hearing aid purchases.
Text of Warranty
Deductible/Copay
Yes

Jabra Enhance Reputation

Reputation - 5 / 5

Like most companies nowadays, Jabra Enhance publishes customer reviews on its website. You can read hundreds of them and, in total, Jabra Enhance earns an average of 4.7 out of 5 stars. The Better Business Bureau awards Jabra Enhance an A+ rating. Jabra Enhance is not reviewed on Trustpilot at this time.
BBB Rating
A+
Number of BBB Positive Reviews
8
Number of BBB Negative Reviews
2
Date Collected
2022-11-07
Year Founded
2018

Company Profile

Full Name
Jabra Enhance
Company Website
Headquarters
8001 E. Bloomington, Freeway, Bloomington, MN, 55420

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15 Customer Comments & Reviews

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Moses Y
10/7/2022
I recently had my hearing aids stolen with my glasses when at a pool on vacation. Not insured I called Costco to make an appointment to get new ones. The first appointment was 3 weeks out so I contacted Lively and am so glad I did. They gave me a hearing test on the app I downloaded with no obligation. I was skeptical at first bet Sind my hearing aids cane in a few days I have had constant support and saved hundreds of dollars and they attempt much more comfortable then the Costco ones. I don’t even know they are in and I hear great. I’m sold on Lively and my Costco appointment wouldn’t be for another week. Kim Yonkers Avon OH


dajamaxwell
8/25/2022
I love Lively! Great customer service, great product! Would totally recommend it.


notme165
2/10/2022
I was raving about how great these hearing aids were and how they even helped reduce my tinnitus dramatically. The customer service is fantastic and I love being able to talk to the audiologist via zoom. THEN - I LOST ONE OF MY HEARIN AIDS!! I called the company and a very friendly rep told me not to worry and they would ship me a brand new pair, custom tuned to my hearing the very same day!! There is a $195 copay but I am happy to pay that because it was my stupidity that caused me to lose the aid. Now my rating is 10 stars, not 5. I love this company and I love this product.


Ed C
6/12/2021
After listening to my wife tell me I needed hearing aids. I say a commercial on TV and investigating Audicus and Eargo which are rated higher I determined that Lively is the best overall choice because of warranty, Price and ongoing support. My first visit with the audiologists I was satisfied with the overall experience. When looking to the future I determined that buying newer hearing aids would be cheeper thats Audicus membership plan by far. They say join for $39 dollars per month but that is only for one ear and there cheapest hearing aid. The top of the line hearing aids are $178 per month for two ears. Over a 3 year period that is over $6,000. I have been happy with my lively... Read More


J
JOHN C
4/12/2021
After having a Starkey pair of hearing aides for 6 years purchased through an Audiologist for a grand prize price of $6000 and then a $300 yearly cost for service and free batteries which I had to go get 30 miles away, I finally gave up on them because I could not watch TV without CC. I also could not understand most of phone conversations or conversations with my family. I started withdrawing from almost everyone and my spouse grew angry at ALWAYS having to repeat multiple times. Can't blame her but it wasn't fun. I tried the Walmart version only to get a refund after 2 weeks. I saw a "Lively" commercial on TV read some reviews and decided to give the 100 day money back guarantee a... Read More



Top Rated
Our Partner
  • Nearly invisible behind-the-ear devices
  • On-demand audiologist care & adjustments 
  • Bluetooth-enabled & 360-degree sound
  • 100-day risk-free trial + money-back guarantee