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Otofonix Personal Hearing Amplifier Review


ConsumersAdvocate.org Rating: 4 / 5 (Very good)
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Headquartered in Huntersville, NC, Otofonix is a company that specializes in manufacturing hearing amplifiers for all ages. It designs high-quality, yet affordable behind-the-ear personal sound amplifiers with an additional environmental sound amplification option. Otofonix Hearing Amplifiers also come with multiple ready and easy-to-use program settings and digital processing features.
 
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How is Otofonix rated?

Breakdown

4.0/5
Hearing Aid Style
4.0/5
Features and Price
4.0/5
Battery Life
4.0/5
Customer Experience

Overall Rating: 4 / 5 (Very good)

Otofonix products are an above-average choice for those looking to buy personal hearing amplifiers. People often go with PSAPs because they are significantly less expensive than professionally fitted and prescribed hearing aids. But cheap devices can do more harm than good to one's hearing. Otofonix makes quality, hearing-aid level PSAPs at a reasonable price. The company's hearing amplifiers are light weight, easy to use, and can be adjusted for different environmental settings. Audio amplification and noise reduction features greatly improve sound quality and audibility. With great form factor, quality sound amplification, and digital noise reduction features, Otofonix hearing amplifiers are certainly worth the price and give more expensive counterparts a run for their money.  

Otofonix Product Offerings

Hearing Aid Style - 4 / 5

Otofonix markets 3 different types of audiologist tested digital hearing amplifiers: Apex, Elite, and Encore. Devices can accommodate those with mild to moderately severe hearing loss. Features include pre-programmed digital circuitry, adaptive background noise reduction, feedback cancelling, and enhanced speech understanding designed for all environmental situations. Devices feature 4 memory settings, 12 band digital sound processing, ten volume levels, and four present memory frequency settings that can easily be adjusted with one finger.

The hearing amplifier has four pre-set configurations. Normal setting for regular listening, noisy setting, which reduces background noise, treble setting to decrease annoying high pitched sounds, and quiet settings for quiet environments.

Although it is not a requirement for personal hearing amplifiers, all Otofonix devices are registered with the FDA, meaning they have passed the same safety regulations as hearing aids.
Product Type
PSAP
Battery Life
7-10 days
Accessories
Cleaning Kit
Mobile Phone Compatibility
None

Features

  • Preset Sound Profiles
  • Directional Mics
  • Digital Noise Reduction
  • Digital Feedback Reduction
  • Telecoil

Otofonix Additional Services

Features and Price - 4 / 5

Like other hearing aids and personal amplification device providers, Otofonix offers a standard 45-day trial, during which the unit(s) can be returned for a 100% refund. Shipping on all Otofonix products is free. Accessory shipping is $2.77 for 1st class mail (up to 5 business days), $6.95 USPS Priority Mail (2-3 business days) and $21.95 USPS Express (1-2 business days). If you place your order before 3 PM it will leave Otofonix's warehouse that same day.
Financing Available
No
Trial Offer
Yes
Trial Offer Period
45 days
Free Shipping
Yes
Online Hearing Test
No
Modes of Contact
Phone
Chat
Email
Web Form

Otofonix Pricing

Battery Life - 4 / 5

Although not as expensive as traditional hearing aids, Otofonix's prices are on the high end for personal sound amplification devices. Their three types range from $249.99 to $549.99 per ear. This is because the company offers a higher quality amplification device than what is standard across the industry. Indeed, as the product is one of the few FDA-registered PSAPs, customers can be assured they are getting a quality product.

Lowest Price (1 unit)

$249.99

Highest Price (1 unit)

$549.99

Otofonix After-Sale Service

Customer Experience - 4 / 5

All Otofonix sound amplification devices come with a 1 year warranty protecting against defects in workmanship and materials. Devices deemed by the company upon inspection to have been rendered inactive due to faulty parts, materials, or workmanship will be replaced for free. An extended "Elite Protection Plan" can be purchased at checkout for $79. This will protect your device(s) from 100% of all loss or damage.
Warranty Length
1 Year
Warranty Extendable?
Yes
Text of Warranty
click here
Deductible/Copay
No

Otofonix Reputation

Reputation - 4 / 5

There's not much information to go on in terms of Otofonix's reputation. The company has no BBB or Trustpilot entry. Otofonix was founded by a Board-Certified Otolaryngologist who had 25 years experience in Michigan. The company uses US and European components to manufacture their hearing amplification devices in China.

Company Profile

Full Name
Otofonix Personal Hearing Amplifier
Company Website
https://otofonix.com
Headquarters
107 S. Old Statesville Rd., Huntersville, NC, 28078

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Customer Comments & Reviews

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N
Nolan O
8/29/2018
My wife has owned several brands including more expensive ones in the past. These are the very best she ever used—No side noise or squealing ever. The fit perfectly and are invisible. She was diagnosed with profound hearing loss and these work for her!!!

J
Joe C
5/8/2018
I purchased the Elite model for my wife. I suspected the electronics in this device would be equal to the very expensive set that she lost. My suspicion was correct. The amplifier works great yet after three years of use. However I also suspected there to be a design flaw which proved to be true. The housing has a very thin loop around the ear tube end. After removing the ear tube for cleaning several times this fragile loop breaks and allow sound to escape resulting in feedback. My solution is to "glue" the ear tube back on each time it is cleaned. Sadly Otofonix has not redesigned the housing. My rating for performance is 5 stars. My over rating however is 2 stars. After all the ear tube... Read More

Top Rated
Our Partner
  • Nearly invisible behind-the-ear devices
  • On-demand audiologist care & adjustments 
  • Bluetooth-enabled & 360-degree sound
  • 100-day risk-free trial + money-back guarantee
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