Compare American Home Shield vs. Old Republic Home Warranties
What’s the difference between American Home Shield and Old Republic Home Warranty? See how our editors compare the two companies below.
Last Updated: December 21, 2024
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Key Facts
Limited Time Offer: $150 OFF Select Plans
- Covering 2 Million Plus Members for 50+ Years
- No Age Limits On Covered Systems & Appliances
- Free HVAC Tune-up With ShieldPlatinum™
- Coverage for Code Violations & Permits
- Available for multi-unit properties
- Great coverage
- No home inspection required
OVERALL RATINGS
| American Home Shield | Old Republic | |
|---|---|---|
| Transparency | 4.8/5 | 0.0/5 |
| Claims Processing | 4.8/5 | 3.5/5 |
| Coverage Options | 4.7/5 | 3.5/5 |
| Additional Benefits | 4.7/5 | 0.0/5 |
| Customer Experience | 4.7/5 | 4.0/5 |
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Final Verdict
American Home Shield has a higher overall rating than Old Republic Home Warranty. American Home Shield scores better than Old Republic across: Contractor Network, Contract & Price, Transparency, Claims Processing, Coverage Options, Additional Benefits, and Customer Experience. Both companies score similarly on Reputation.
Customer Comments & Reviews
American Home Shield review
Very disgruntled client…….. I fell on hard times…… called and set up arrangements to get caught up…. Your customer service agreed…. All we in to pay…..EARLY…. And was told my contract has been cancelled…. I’ve been with AHS over 10 years….. never late…… they even reviewed documentation where I was told that once I paid it be reinstated…. Only to be told that since it was canceled it was nothing to be done but to restart a new contract. Poor customer service…… had I been told at the time I called in… this wouldn’t be so disturbing. I have never made a complaint about anything but this is very disturbing….. I have made payment arrangements with different company’s….. and the honor them…. As long as you keep your end of the bargain up….. and I did?
American Home Shield review
We just received a new rate for 2024 which is higher. Our service fee also went up. We'll be shopping around to compare prices. Last year I received lower rates on a new contract. I've never been able to log into that contract to update my credit card. For service I've had to call rather than order online. I need some help.
Old Republic Home Warranty review
Heating failed during very cold weather. Their service rep said the unit was not repairable. The unit is old, no longer made and parts not available. Six days later, Old Republic’s purchasing department is still “researching “ the availability of parts. I have asked to speak to the supervisor but the person is never available. I can only assume they do not have a supervisor. Still NO HEAT. Not a very reputable company in my opinion.
Old Republic Home Warranty review
Old Republic has always taken care of my issues with my home.
I had switched to American Home shield and found there plumbing contractor was a crook. I stop using AHS. I think they are lousy.
Old Republic Home Warranty review
My heating system had been running constantly for several days, I submitted a new request online last night. This morning, received a call and informed that a technician would be calling to arrive this afternoon. He did, fixed the problem!
4 Stars so they don't get overly confident!
Old Republic Home Warranty review
I am not sure why everyone is giving Old Republic Home Warranty such bad reviews. I have been using them for 8 years now and could not be more pleased with the service they provide. The contractors have been great as well.
American Home Shield review
Our hot water heater leaked and the contractor responded quickly and repaired the problem. He also recommended the Dry Wall Service that we would need to dry the walls surrounding the water heater. We were pleased with the time it took to restore everything to normal. The contractors were very polite, efficient and punctual. They did a marvelous job of cleaning up when they were finished.
American Home Shield review
It was 20degres,was very cold my heather fan went out,I call Home shield,in 20min.i receive a call from a vendor in less of 2 Hrs.a Tech show up,he adjust the Fan to work until he pick up the new part,he return the next day first thing in the morning,and install the New a Fan,the Tech was very resourful,he was well,presented,left the area very clean on both times he work on my Unit.imwas very please,with the customer service,they understud my problem and act very fast,looking for a Contractor that was available .
