We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Trusted ID Identity Theft Protection Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
6 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Trusted ID has all of the standard features that are acknowledged in the industry as must haves for personal identity protection. Services offered cover protecting and saving your personal information, real time monitoring and alerts to resolving any problems due to unauthorized access or when your information is compromised.

Trusted ID Review

What does it protect?

ID Essentials

3 Bureau Credit monitoring

3 Bureau Credit report

3 Bureau Credit score

Credit Card and SSN, Address, Bank Account scanning

Lost Wallet Protection

Fraud alerts

Medical benefits protection

Junk mail reduction

$1 million limited warranty

 

Services

 

Monitoring Yes         
Fraud Alerts Yes
Credit Freeze Gives assistance
Reimbursement Insurance Yes up to $1 million
Resolution Gives assistance
Restoration Gives assistance

 

Features

 

Lost Wallet stores your valuable data and constantly monitors if these has been compromised
Credit card fraud gives assistance in cancelling credit cards
Alerts immediately notifies you when unusual activity is detected
Security scans monitors all activities and assess if your personal identity is at risk
Social media checks your social media profiles and gives suggestions for keeping them secure
Junk mail protection protects you from fraudulent emails which may content spam or malware
Credit monitoring 3 bureau credit monitors
Black market monitoring checks known sites where personal information is sold or traded
Reporting receive updates on your risk profile
Medical benefits protection protects your medical benefits from unauthorized access
Anti-virus/ spyware install spyware software on multiple computers
Family protection lets your family members enjoy the same level of protection
Recovery specialists easy access to professionals to help you with recovering and restoring your data

 

*** Trusted ID comes with a CreditLock and DoubleCheck feature. This is quite effective in protecting against fraud. Trusted ID does not only inform you when your personal identity has been compromised but also helps in the process of resolving the issue and preventing this from happening in the future. Personal identity theft protection also comes with a $1 million guarantee which is great for recovering any cost, legal expenses or lost wages costs as a result of any shortcomings in its service.   

 

Prices

 

Trusted ID Essentials Family Individual
Monthly $27.99 per month $14.99 per month
Annual $240 per year $125 per year

 

Customer Reviews

The Better Business Bureau has awarded Trusted ID an A+ rating which makes them a company you can trust in terms of good customer service. BBB was able to monitor some of these complaints and the company was able to resolve each issue satisfactorily.

 

Bottom Line

Trusted ID lets you extend personal identity theft for your family through an affordable fixed plan option. While another company only makes this available for their children through an additional plan, Trusted ID’s offer makes this a bargain.  

 


Leave a comment for Trusted ID Identity Theft Protection
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

6 Customer Comments & Reviews

Loading Reviews ...
J
Jim S
9/21/2017
Have been a Trusted ID member since 2012. Received typical status email on the first of September 2017. On September 15, I received a cancellation email without explanation. I believe that my service was paid until February 2018. I called the phone number listed on the September 15 email. Always busy. Called another number found on their website. Got through, the CSR rep referred me to another 1888 number. Couldn't help and didn't understand why I was cancelled. Called this new 1888 number and was connected to the Phillipines. Spoke with CSR. English was not good and she was clueless. Gave me another 1888 number to call. Called this number and spoke with a CSR. Heavy... Read More


Katie G
6/25/2017
I've had Trusted ID since 2012. Recently they sent a notice that they cancelled my account. I have never made a claim and was not aware of any changes in their business practices. I received the standard monthly update via email and then last month the email was a cancellation. I called the Customer Service number and was told they aren't taking new customers.....I said, "what about old customers?". The rep didn't know what to tell me. She verified that they were still an active company and if I wanted to open a new account I should join the AARP and work through them (?!?!?!). Very disappointed that they would treat longstanding customers this way, horrible business practices. Even if I... Read More


A
Armando
3/2/2017
Hello****They are no longer taking new customers 3/1/2017****and they are not telling you that if you want to get protection you will be redirect to Equifax website. Trusted Id was bought by Equifax. I am happy with their services for the last 3 years, their monitoring is very efficient, however I wanted to add my wife to my plan and they refused due to not accepting new customers. This is very disappointed and it makes me think that soon they will tell me that I do not have more coverage due to Equifax acquisition or because they are going out of business. This is the reason, I will move to Id Shield and also for the 5 mm coverage and access to private investigators. Adios Amigos! Armando


A
Armando i
3/2/2017
They are no longer taking new customers 3/1/2017****and they are not telling you that if you want to get protection you will be redirect to Equifax website. Trusted Id was bought by Equifax. I am happy with their services for the last 3 years, their monitoring is very efficient, however I wanted to add my wife to my plan and they refused due to not accepting new customers. This is very disappointed and it makes me think that soon they will tell me that I do not have more coverage due to Equifax acquisition or because they are gong out of business. This is the reason, I will move to Id Shield and also for the 5 mm coverage and access to private investigators. Adios Amigos! Armando


A
Annamarie
10/5/2016
I had this service for many years and was always satisfied with their service. I was signed up for their family plan and was billed annually. I had fraudulent charges on my card and was issued a new one, but the updated card info hadn't been updated in time for my annual charge and they cancelled my service. No notification that there was an issue with payment or anything, just botice my accounts we cancelled. This notice was sent aftet their service center closed for the day so I couldn't contact anyone until the following morning. I called as soon as they opened and they told me they wouldn't reopen my account and I'd have to open an new one and re submit all my personal information for... Read More


L
Laurie M
11/16/2015
I have had this company since 2012, recently had to update my credit card information and they took it out of my checking account 10 times, instead of one time? I tried to call to talk to their billing department, but went through three agents that only offered me their apology, they said there was no one in the billing department I could talk to, they would send a report to the billing department and I will hear back in 7 to 10 days. In the mean time 280.00 is getting charged to my checking account. I asked if they would reimburse me for any charges that the bank would charge me for NSF charges, and they said I would have to negotiate that with the bank????, When I told them I was... Read More



Top Rated
Our Partner

🔥 Black Friday Sale - Limited Offer! Up to 75% OFF

  • 250X Faster Fraud Alerts than Competitors*
  • Up to $5 Million in Identity Theft Insurance
  • AI Spam Call & Message Protection
  • 3-Bureau Credit Monitoring & Credit Lock Service
  • Monthly Credit Score¹ & Annual Credit Reports