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Metta Bed Mattresses Review


ConsumersAdvocate.org Rating: 4.4 / 5 (Excellent)
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Metta® Bed is owned by Organic Mattresses, Inc., and offers organic certified sleeping products including handmade mattresses. Based out of California, Metta® Bed products are UL GREENGUARD Gold Certified, which reflects the company's commitment to its customers to use only natural and organic raw materials in its bedding products.
 
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How is Metta Bed rated?

Breakdown

4.3/5
Product Specs
4.5/5
Pricing and Policies
5.0/5
Service Features
4.0/5
Company Reputation

Overall Rating: 4.4 / 5 (Excellent)

For more than twenty years, Metta® Bed has been committed to offer completely organic and natural sleep products. Without sacrificing quality or comfort, Metta® Bed offers certified organic products that are not only ecologically responsible, but affordable. All products are handcrafted in the U.S.A. This is a great choice for consumers who desire certified organic sleeping products. However, it should be noted that a full refund is only available within 30 days of purchase on an unopened delivered package. Unlike many competitors, the company also has a pro-rated 20-year warranty.

Metta Bed Product Features

Product Specs - 4.3 / 5

Metta® Bed offers a wide variety of standard or customized mattress sizes available in three comfort levels: plush, medium, or firm. Its' natural latex is springy and responsive, while offering a cool sleeping experience. Each mattress is made from two layers of natural latex with different comfort levels, so customers can customize their firmness level as needed. All Metta® Bed mattresses are hand-made from fully organic raw materials, in compliance with the Global Organic Textile Standard. All products are also GREENGUARD Gold certified, indicating it meets UL's highest standards for low emissions, VOCs (volatile organic compounds), and pollutants. Finally, the products can even qualify for LEED credits and are certified safe for use in schools and for children. The company also offers bedding accessories including certified organic pillows, comforters, and sheets.
Sizes
Twin
Twin XL
Full
Queen
King
California King
Type
Latex
Upholstery Layer Materials
Wool
Foam Mattress Materials
Latex
Firmness Levels
Plush, Medium, Firm
Type of Fire Retardants Used
Certified organic wool as a natural flame barrier
Cooling Layer
Adjustable Positions
Adjustable Firmness
Base Included
Box Spring Included
TB117-2013 Label
Customizable Size
Customizable Shape
Customizable Thickness
Additional Products
Pillows
Sheet Sets

Metta Bed Pricing

Pricing and Policies - 4.5 / 5

The company offers free shipping and provides a full refund on unopened bedding packages received within 30 days of purchase. It offers financing options, including 0% APR financing to qualified customers through its financing partner, Bread.
Price
$1,299.00
Financing
Financing Details
0% APR financing is available with Bread if balance is paid in full in six months. Alternatively, a consumer can choose a 3-year financing option with competitive interest rates. The listed price shown here is for a queen size bed. Currently, the company is offering an introductory savings offer of $100.
Free Shipping
Full Refund
Refund Policy Details
An unopened mattress package can be returned within 30 days for a full refund.
Restocking Fee

Service Features - 5 / 5

Consumers can purchase Metta® Bed mattresses and products online or at select mattress stores across the United States. The company offers a 120-night comfort level exchange program as well as a pro-rated 20-year warranty. Consumers can reach customer support via email, live chat, or by phone. White glove delivery is available for a fee.

Metta Bed Service Features

Customer Support
Phone
Email
Live Chat
Delivery Options
White Glove Delivery
Website Features
FAQs
Mattresses Made in USA
Warranty
20 years
Warranty Details
The company offers a non-transferrable, pro-rated 20-year warranty, meaning that after 10 years, repairs or replacement will be based on a 20/2 percentage basis. During the 11th year, customers will receive a repair or replacement credit equal to 20% of the original price. The credit will decrease by 2% each year for the following nine years. The warranty will cover depressions within latex foam products greater than 1.5" caused by deterioration, and physical flaws such as cracks or splits. If the defects are found to be legitimately under warranty, Metta® Beds will repair or replace the product, as it deems fit.
Home Trial
120 days
Home Trial Details
Metta® Beds offers an interesting 120-night sleep trial, during which the company will exchange comfort layers at no cost, so that consumers can adjust their preferred firmness, from plush to medium to firm. Once a request is submitted, a company representative will contact the consumer within 48 hours to coordinate the exchange. Customers must ship back their returned layer within 14 days of receiving the new layer, using a prepaid freight label and detailed packaging instructions. Additionally, consumers can return an unopened mattress package within 30 days of purchase to receive a full refund.

Metta Bed Company Reputation

Company Reputation - 4 / 5

Metta® Beds doesn't have its own entry on the Better Business Bureau, but a survey of consumer reviews across various social media platforms seem to indicate a high degree of customer satisfaction. Metta® Bed mattresses are best suited for people who enjoy the possibility of customizing their firmness level and want the feel of a thinner profiled mattress, without sacrificing comfort. 
Date Collected
2018-04-30

Company Profile

Full Name
Metta Bed Mattresses
Company Website
https://www.mettabed.com/
Headquarters
1335 Harter Rd, Yuba City, CA, 95993

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