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Compare Bay Alarm Medical vs. LifeStation Medical Alerts

What’s the difference between Bay Alarm Medical Alert System and LifeStation Medical Alert? See how our editors compare the two companies below.
Last Updated: October 25, 2024
Bay Alarm Medical
5.0 / 5 - Excellent
#2 in Medical Alerts
LifeStation Medical Alert
4.5 / 5 - Excellent
no_rank
vs

Key Facts

20% Off + Free Shipping & Free Month on Select Plans
  • Professional monitoring included with all plans
  • No activation fees or long-term contract required
  • At-home and/or mobile protection
  • Connect via landline or cellular devices
  • Optional fall detection
Plans as Low as $22.95/mo
  • A+ rating with the BBB
  • Award-Winning Customer Service & Engagement
  • Over 3,400 5-Star Reviews
  • 30 Day Risk-Free Trial
  • Fastest Response Time in the Industry
  • Owns and Operates 2 Call Centers in the U.S. - No Outsourcing
  • Choose from In-home, Mobile, & Wearable Systems

OVERALL RATINGS

 Bay Alarm MedicalLifeStation
Monitoring5.0/55.0/5
Equipment5.0/54.5/5
Contract and Price5.0/54.0/5
Reputation and Certifications5.0/54.5/5

Equipment Comparison

 Bay Alarm MedicalLifeStation
System Types
Home Landline
Home Cellular
Mobile/GPS
Home Landline
Home Cellular
Help Button Option
Necklace
Wristband
Necklace
Wristband
Base Station Backup Battery
32 hours
32 hours
Mobile/GPS Battery Life
72 hours
120 hours

Key Features

 Bay Alarm MedicalLifeStation
Wearable 2-Way Communication
Waterproof Help Button
Automatic Fall Detection
Supports Multiple Help Buttons
2-Way Communication
Fall Detection
Optional Fall Detection
Water-Resistant Help Button

Additional Info

 Bay Alarm MedicalLifeStation
Cellular Provider Options
Verizon
AT&T
Equipment Warranty
Lifetime Warranty on Help Button; 1 Year Warranty on Mobile/GPS unit
LifeStation is responsible for all replacement of faulty equipment, including battery replacements. There is no extra cost for this.

Monitoring Differences

 Bay Alarm MedicalLifeStation
Monitoring Options
Professionally Monitored
Professionally Monitored
Monitoring Center Type
Outsourced
Number of Monitoring Centers
3
Services
24/7 Monitoring
Emergency Dispatch
Multilingual Staff
24/7 Monitoring
Emergency Dispatch
Automatic System Testing

Contract & Price Comparison

Starting Prices per Month

 Bay Alarm MedicalLifeStation
Landline
$19.95
$19.95
Cellular
$29.95
Mobile/GPS
$39.95
Free Monitoring for Additional Person

Contract & Fees

 Bay Alarm MedicalLifeStation
Contract Required?
No
No
Activation/ Installation Fee
None
None
Equipment Fees
No equipment fees
None
Free Trial Period
30 days
Cancellation Policy
No cancellation fees. Bay Alarm Medical also prorates for unused months.
Cancel any time with 30 days notice.

Reputation & Professional Certifications

Professional Certifications

Bay Alarm Medical
vs
LifeStation
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)
  • Underwriter's Laboratory (UL)
  • The Monitoring Association (TMA/CSAA)

Additional Ratings

 Bay Alarm MedicalLifeStation
TrustPilot Rating
8.8 out of 5
8.3 out of 5
BBB Rating
A+
A+
BBB Positive Reviews
0
0
BBB Neutral Reviews
0
0
BBB Negative Reviews
4
6
Date Collected
2017-08-17
2017-08-17

Disclaimers

Disclaimers


Contact & Additional Information

 Bay Alarm MedicalLifeStation
Homepage URL
Headquarters Address
2600 Stanwell Dr #103, Concord, CA, 94520
2 Stahuber Ave, Union, NJ, 07083
Mailing Address
2600 Stanwell Dr #103, Concord, CA, 94520
2 Stahuber Ave, Union, NJ, 07083
Year Founded
2007
2004

Final Verdict

Bay Alarm Medical Alert System has a higher overall rating than LifeStation Medical Alert. Bay Alarm Medical scores better than LifeStation across: Coverage, Maintenance & Repairs, Equipment, Service Agreements, Contract and Price, and Reputation and Certifications. Both companies score similarly on Monitoring.


Customer Comments & Reviews

dbax921
2/23/2022
Bay Alarm Medical Alert System review
First of all, we are truly grateful that we have not had an emergency. Recently though I received an email stating that my mother's unit/alarm was showing "low battery". I live an hour and 1/2 away. When I visited last Tuesday, February 15 we tested the system. I told the person who answered the call about the "low battery", and she told me another necklace was being sent out. I did not ask for another necklace. This information was offered. I was relieved. But then on Thursday February 17, my mother received a call and she told them to call my brother. Then they called me. Everyone is very nice on the phone, but then we were all told the unit needed to be tested. I could have easily done that on Tuesday, the 15th, no problem. My concern now is that I have learned that the person I am speaking to on the phone may not know the REAL answer. I told the person I spoke with on the 17th that I was told on the 15th that a new necklace was being sent out. Her response to me was that the responders to not have the power to order a new necklace. But that was not my question. The responder volunteered that info. My point: it shakes my faith in a company when the people I encounter have different answers. I felt so good on the 15th that a necklace was being sent out. In the end, after the "testing", a necklace is on its way.


canes.follower
2/22/2022
Bay Alarm Medical Alert System review
I'm pleased with the service. Fortunately, I haven't had to use it in an emergency. But I have a suggestion. For the fall detection monitor I have, the instructions say that when charging, when the light goes from red to green, it's charged. Unfortunately many men like me are color blind (women don't get it but pass the gene on to their son(s)) so I can't tell when the light changes from red to green. Several other devices I have from other manufactures say that when charging, the LED is flashing. When it stops flashing and is on solid, the battery is charged. Surely you could do the same.


D
David P
3/5/2019
LifeStation Medical Alert review
Best of 5 services I have had by far! Lowest price I have paid. Equipment as good as or better than any. Response time is remarkable. My search for a decent device and company is ended.


H
Helen T
12/9/2018
LifeStation Medical Alert review
I have Life Station and altho I haven't had to use it, I feel very comfortable with it. When I do a test, I get rapic response and usually have a very short cordial visit. Thank you, Life Station.


P
Pam
9/1/2017
LifeStation Medical Alert review
My Mother purchased LifeStation while she was a caregiver for my Father. The home health nurse talked her into it because if Mom fell, no one would be there to take care of either of them. She had it for a year after Dad passed away and almost canceled it but decided not to. A month later she fell and broke her hip and couldn't move. She pushed her button and they responded quickly. She had the lock box so they didn't have to break her door to get to her. She had the wristband so she never removed it and thank goodness for that. She could have died before someone found her laying on the floor. We are glad every day that she keeps this system.

L
LifeStation  
Official Response

Reviews Administrator of LifeStation Medical Alert
Pam, thank you so much for sharing your story with us. We’re so glad LifeStation was able to help your mother during her emergency and ensure EMS came to her aid. It is our goal to provide our users and their loved ones with a sense of security that they can get help during an emergency.

3/17/2016
Bay Alarm Medical Alert System review
I have just recently submitted a review


T
Tony E
9/27/2015
Bay Alarm Medical Alert System review
Great system