Veterans United Mortgage Rates Review
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927 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.
Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
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927 Customer Comments & Reviews
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I worked with Billy Stange for most of the refinance process, and I could not have been anymore pleased with his professionalism. This was a very tedious process for me but not to any fault of VU.Billy was always available to assist. If I called and he was away from his desk or out of the office, he would always return my call at his earliest convenience. He was very patient, helpful and encouraging. I am very big on customer service and I must say Billy exceeded my expectations on the type of service he provided. I know this can be a thankless job but on behalf of my family and I, I would like to say thank you for everything you have done for us during our refinance process.
Made my home buying experience seemless. Everyone was very helpful and made sure I was never left in the dark about anything. I appreciated everyone on my team that helped me get into my home!
Our entire team was wonderful from start to finish! We were especially impressed with the communication and attention to detail that Samantha showed. I never had to wonder if someone was working for our family or approaching our situation, and all the unique challenges it presented. Thank you all!
There was a lot of information available to help inform each step of the process. Although there were several steps, we felt confident throughout the whole process. Our loan specialist was increible. We truly appreciated his attention and dedication to ensure we had a successful outcome. He made the process easy to navigate. It felt like we were at the top of his priority list everyday. His team was also very knowledgeable, diligent, and responsive to our needs.
Veterans United provided me with an amazing home financing experience. Being a first time home buyer, I never felt overwhelmed or discouraged throughout the process. Purchasing a home hand many unknowns for me, but the loan team answered all questions and generously walked me through every step of the way. I couldn't be happier with the expereince I had! Thank you for all the help!
Veterans United makes the entire home-financing process seamless and as easy as possible. This starts and ends with a user interface that is streamlined and dummy-proof, walking the borrower through every step of the process with clear instructions. The MyVU portal makes what is a document-heavy process as painless as possible, and regular communication through email updates, borrower task list, and incredibly helpful people behind those electronic systems rounds out the user's experience. Their representatives were helpful, polite, and professional at all times. I highly recommend Veterans United to any veteran looking to finance a home.
Go with Veterans United, the process is smooth and they communicate everything very well. We had a great first home buying experience.
Devon and Elaine made the process easy. They made sure that I was on track with closing on time. The closing was speedy!! Thanks team.
Nick Holman and his entire team constantly went above and beyond for us! We had a very short closing period (that included three major holidays) and our closing was on time and super fast! Nick also attended our closing to help with any questions and to expedite the entire experience. The entire team was always on the same page, fast with responses to questions, and always so kind and helpful (even with our silly questions). Extremely satisfied can’t even begin to describe our gratitude. Thank you so much!
As previously stated above, Veterans United or VU is so in touch with you throughout the entire process it's unbelievable. The process is quick, easy, understandable and convenient. Kudos to the Winsor Cooper team. This is my second experience with this team and would whole heartedly recommend them to family, friends and anyone else looking to purchase or refinance a home. Thank you Winsor Cooper and Veterans United. You have my vote.
As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.