We may earn a fee if you click on the links below. Compensation does not determine ranking. Not all brands are included. Learn more
  1. Home
  2. Mortgage Rates
  3. Veterans United Review

Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
936 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
 
VIEW RATES

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

    • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

    Our Comments Policy  |  How to Write an Effective Comment

    Leave a comment for Veterans United Mortgage Rates
    Minimum 12 words.
     No maximum length.
    * What's Your Rating?
    To make this comment as helpful as possible for our community, please provide at least 2 sentences.

    936 Customer Comments & Reviews

    Loading Reviews ...
    Eric N
    2/3/2019
    Had a very easy and pleasant buying experience. Having an automated system to submit documents was a fantastic luxury to have. I had an array of tools to learn on everything loan and house related. Great experience being a first-time homeowner with Veterans United. They put me in touch with the best realtor ever!!! I would highly recommend anyone wanting to use a VA loan to go with Veterans United

    jake.lfoot84
    2/2/2019
    Jeremy from Veterans United made this a fast painless and overall happy experience, I checked out many lenders and felt most comfortable with veterans United even though they don’t have a physical branch. 10/10

    lennilenape580
    2/2/2019
    Hands down the best. First time home buyer and the process was seamless!!!

    Katherine E
    2/1/2019
    Great service, as a first time homebuyer I appreciate people who take the time to explain the process and the steps. Communication was excellent and everything was transparent from the very beginning. No hidden agendas and always felt like all my concerns and questions were answered and addressed appropriately. Thank you so much Sam and Kyle for all the great help!

    S
    Steven K
    2/1/2019
    This company was the best experience I’ve had ever. I could do most everything online. I always had someone to talk to when I had questions. Got the best rate possible. I would highly recommend Veterans United to anyone looking for a VA loan. Trulely outstanding in lenders!

    D
    David
    2/1/2019
    This was my second time buying a house. Veterans United made it simple with their easy to use website. We closed in 31 days! No problem. Smooth sailing to the very end! The wife is super excited and happy with Veterans United!

    Thomas M
    1/31/2019
    AVOID ALL THE HASSEL AND STRESSIN BUYING A HOME--USE VETERANS UNITED. VERY PLEASED WITH THE WHOLE PROCESS.

    Raymond H
    1/31/2019
    As a first time home buyer my wife and I were extremely overwhelmed. The folks at a My Veterans United were instrumental in getting us the help we needed. They answered all of our questions, got us the best realtor and now we are proud homeowners. They made the process so easy and seamless. I couldn’t recommend him highly enough!

    Jason J
    1/31/2019
    My team got things done quickly and made is painless for me.

    Cee J
    1/31/2019
    I worked with Billy Stange for most of the refinance process, and I could not have been anymore pleased with his professionalism. This was a very tedious process for me but not to any fault of VU.Billy was always available to assist. If I called and he was away from his desk or out of the office, he would always return my call at his earliest convenience. He was very patient, helpful and encouraging. I am very big on customer service and I must say Billy exceeded my expectations on the type of service he provided. I know this can be a thankless job but on behalf of my family and I, I would like to say thank you for everything you have done for us during our refinance process.

    Related to Mortgage Rates

    Top Articles
    Suggested Comparisons