Veterans United Mortgage Rates Review
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934 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.
Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
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934 Customer Comments & Reviews
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This was my first home loan. My team at veterans United made sure I was informed every step of the way and was always there to answer questions I had. I don't think I could have done this without them.
My first call to Veterans United was too see if I qualified for a home loan, and in no time I had my answer. Within the next few days I had a realtor, attorney, and loan officer. They were very knowledgeable about the home buying process and was always available whenever I had questions. I recommend them 100% to any veteran looking to purchase a home. Thank you Allison, Matricia, and Stuart, you guys are amazing!!!!
We found veterans united by chance but now see that they were sent by God to help veterans through the tedious process of home buying. We definitely would work with Brandon and his team again.
When I first called Veterans United, I was not actually expecting that it would lead to me living in my own house. I really just wanted to know how much more I need to do in order to consider buying a home. But the folks over at Veterans United told me that they would find a way to get that loan, then Mike Mange spoke to me and said he had a preapproval and connected me with a great real estate agent, Karyn, and soon we were putting offers and now I'm sleeping in my house with my loved ones. I want to thank Veterans United for what they do and the effort they make to allow those who served find a permanent home. Thank you.
My experience was GREAT!!! Dealing with Matt and Jessica and my agent David. All very professional and willing to help and answer any questions that I had. Always in a timely manner and they were all accessible via phone email text.
Questions were answered in a timing manner. Because we were in constant communication throughout the whole process.
Paid off loan with this company. All was fine until we sold the house and now it is hard to get our escrow checks that are to me. I've called many times but once you pay off the loan they kick you off the website and so it is difficult to get any answers. Get a lot of bull, typical answer the check is in the mail. What a joke. They claimed the first check was returned to them. As we moved and sold the house. So provided a correct address in Nov and was told a new check would be issued. Which they claimed was issued on Dec 13th. Today is Jan 16th 2019 and still no check. But every call we make to the company it is either on its way or they have no idea when it was mailed. Cannot... Read More
Veterans United has provided us with excellent service since the start of the VA Loan process and we're excited about our home purchase with Veterans United.
Wasted our time! We were upfront about what our intentions were: placing a new manufactured home on our property. Kyle was very friendly as he took all of our sensitive financial information, conducted a deep credit check and obtained a copy of my husband's DD214, only to be informed the next day that they do not lend for "mobile" homes. Our original mortgage, based on the purchase of a manufactured home on this same property 20 years ago, is a VA loan. Our financials are excellent, and we were very clear about our plans, so we can only assume they were phishing for information. Happy Veteran's Day to my hubby. Sad!
Was going to refinance with them waited three weeks for an appraiser to show up never did and they told me but I was the problem very Unorganized. Seems like once they have your business you know long as they’re concerned . Withdrew my application and will go with another company.
As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.