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Veterans United Mortgage Rates Review


ConsumersAdvocate.org Rating: 4.6 / 5 (Excellent)
934 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
 
VIEW RATES

How is Veterans United rated?

Breakdown

4.5/5
Lender Types
4.5/5
Available Mortgage Types
5.0/5
Customer Experience
5.0/5
Reputation & Transparency

Overall Rating: 4.6 / 5 (Excellent)

Like all VA loans, mortgages offered through Veterans United are insured by the US Department of Veteran’s Affairs. Because of this, the company is able to offer loans with significantly more favorable conditions to service members and veterans than usually available to the civilian population, like flexible qualification guidelines, lower rates, lower monthly payments, no down payments, and no private mortgage insurance.

As the country's No. 1 Lender for VA purchase loans, Veterans United has closed over 100,000 home loans for military service members and their families.

Veterans United Loan Specifics

Available Mortgage Types - 4.5 / 5

Veterans United offers VA Purchase Loans, VA Cash-Out Refinance Loans, and VA Interest Rate Reduction Refinance Loans – often called a Streamline Refinance.

To get the ball rolling, veterans and service members can avail themselves of a host of online calculators and educational tools to assess their own financial situation, learn the VA loan process, and get help with finding the right home given all this information.

Types of Mortgage Loans Offered

  • Fixed Rate 15 Year
  • Fixed Rate 20 Year
  • Fixed Rate 25 Year
  • Fixed Rate 30 Year
  • 5/1 ARM
  • Jumbo Fixed Rate
  • Jumbo Adjustable Rate
  • VA Fixed Rate
  • VA Adjustable Rate
  • FHA Fixed Rate
  • FHA Adjustable Rate
  • USDA Loan
  • Interest Rate Reduction Refinance Loan (IRRRL)

Veterans United Customer Experience

Customer Experience - 5 / 5

Veterans United is not just a financial organization providing VA loans to service members, they are a full service resource of advice and help for active and former military personnel.

The company offers a trove of online guidance and education, so it’s not just a matter of do you qualify or not: Veterans United will work with you from the very beginning of the process and guide you along the path of finding the right home, getting your credit in shape, and selecting the best possible VA loan for your situation.

Veterans United also offers a one-of-a-kind program designed specifically for military homebuyers to help improve their credit, at no cost. Customers can work with a dedicated Lighthouse Consultant to take strategic steps towards homeownership.

If consumers have any questions during the VA Loan Program or their application process, they can contact one of the company's Home Loan Specialists over the phone, who are available 24/7, to better serve members overseas.

Online Features

Online Quote
Yes
Additional Tools and Resources
Mortgage Calculator
Affordability Calculator
Help Articles
Credit Building Program

Veterans United Qualification Requirements

Qualification Requirements - 4.5 / 5

VA loans are a $0 down payment mortgage option available to Veterans, Service Members and select military spouses, are issued by private lenders, and are guaranteed by the U.S. Department of Veterans Affairs (VA).

All prospective borrowers under the VA loan program must obtain a Certificate of Eligibility (COE) from the Veterans Administration. Veterans United may be able to get this document for you.

In order to get a COE, generally speaking, you must:
  • Have 90 consecutive days of active service during wartime, or
  • Have 181 days of service during peacetime, or
  • Six years in the Reserves or National Guard, or
  • Be the spouse of a service member who has died in the line of duty or as a result of an injury sustained in the line of duty

    • Because VA loans are insured by the federal government, credit score typically isn’t as much of a limiting factor as it is with conventional loans, however, it still will play a part.

    If your credit is less than stellar, it would be a good idea to avail yourself of Veterans United’s credit building service. As an active or former service member, the company connects you with credit and VA loan experts free of charge to help get you on track to securing a home.

    If you have additional questions about whether you qualify, you can contact Veterans United's Home Loan Specialists, who are available 24/7.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Minimum Down Payment
    $0

    Additional Qualification Requirements

    To determine eligibility, prospective borrowers may have to initially provide the following information military service history, information about the property, and personal information such as credit score, email address, and phone number.

    Veterans United Lender Reputation

    Reputation & Transparency - 5 / 5

    Veterans United has been the country's No. 1 Lender for VA purchase loans in 2016, 2017 and 2018, with over 100,000 closed home loans for military service members and their families.

    What really sets the company apart is their involvement in the military community. The company is advised by a board of former senior military personnel representing every service branch whose mission is to educate veterans as to the benefits of VA loan programs and home ownership in general.

    What’s more, Veterans United has unmatched VA loan expertise and is the country’s No. 1 lender for VA purchase loans. The company enjoys excellent ratings with the Better Business Bureau and TrustPilot.

    Key Facts

    Lender Type
    Direct Lender
    Year Founded
    2002
    BBB Rating
    A+
    Trustpilot Rating
    4.9 out of 5
    Collection Date
    2019-04-22

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    1907

    Company Profile

    Full Name
    Veterans United Mortgage Rates
    Headquarters
    2101 Chapel Plaza Ct., Columbia, MO, 65203

    Disclosure

    NMLS ID #1907. Equal Housing lender. Veterans United is a VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.

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    934 Customer Comments & Reviews

    Loading Reviews ...
    Stephanie P
    1/29/2019
    There was a lot of information available to help inform each step of the process. Although there were several steps, we felt confident throughout the whole process. Our loan specialist was increible. We truly appreciated his attention and dedication to ensure we had a successful outcome. He made the process easy to navigate. It felt like we were at the top of his priority list everyday. His team was also very knowledgeable, diligent, and responsive to our needs.

    chris.r.asmar
    1/29/2019
    Veterans United provided me with an amazing home financing experience. Being a first time home buyer, I never felt overwhelmed or discouraged throughout the process. Purchasing a home hand many unknowns for me, but the loan team answered all questions and generously walked me through every step of the way. I couldn't be happier with the expereince I had! Thank you for all the help!

    ethanwomble
    1/28/2019
    Veterans United makes the entire home-financing process seamless and as easy as possible. This starts and ends with a user interface that is streamlined and dummy-proof, walking the borrower through every step of the process with clear instructions. The MyVU portal makes what is a document-heavy process as painless as possible, and regular communication through email updates, borrower task list, and incredibly helpful people behind those electronic systems rounds out the user's experience. Their representatives were helpful, polite, and professional at all times. I highly recommend Veterans United to any veteran looking to finance a home.

    Peter C
    1/27/2019
    Go with Veterans United, the process is smooth and they communicate everything very well. We had a great first home buying experience.

    A
    Adrienne
    1/26/2019
    Devon and Elaine made the process easy. They made sure that I was on track with closing on time. The closing was speedy!! Thanks team.

    L
    Lauren
    1/25/2019
    Nick Holman and his entire team constantly went above and beyond for us! We had a very short closing period (that included three major holidays) and our closing was on time and super fast! Nick also attended our closing to help with any questions and to expedite the entire experience. The entire team was always on the same page, fast with responses to questions, and always so kind and helpful (even with our silly questions). Extremely satisfied can’t even begin to describe our gratitude. Thank you so much!

    J
    Jack G
    1/25/2019
    As previously stated above, Veterans United or VU is so in touch with you throughout the entire process it's unbelievable. The process is quick, easy, understandable and convenient. Kudos to the Winsor Cooper team. This is my second experience with this team and would whole heartedly recommend them to family, friends and anyone else looking to purchase or refinance a home. Thank you Winsor Cooper and Veterans United. You have my vote.

    christon c
    1/24/2019
    I would highly recommend Veterans United for your VA home loan needs. I thought that it would take at least 3 more years before I owned a home based on my financial profile, but thanks to this awesome company, I am now a proud homeowner!!!

    Vincent S
    1/24/2019
    Made my home buying experience seemless. Everyone was very helpful and made sure I was never left in the dark about anything.

    Levi B
    1/24/2019
    When anyone initiates the process of purchasing a home the percentage chance is pretty high it is going to create unwanted stress, anxiety, unwanted financial burden...ect. and as a Veteran of OIF having sustained injuries during that conflict I was reluctant to attempt the purchase of a home. I want to thank my team at Veterans United for showing me my fears where unwarranted, as I give this review I am still stunned at the absence of stress that was created during the purchasing of my home, if you are Veteran interested in the purchase of home for yourself or your family there a few choice words that will be relevant while dealing with Veterans United...... Professionalism,... Read More

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