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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

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lewislongersons5
8/19/2024
I have had the opportunity to work with some great movers from this company. They have been trustworthy, prompt, and professional. They have picked things up at my residence and delivered things in perfect condition to the door. This is incredible! We are so impressed with their professionalism. I would recommend them to anyone highly.


walterbuchanann22
8/16/2024
I had a moved my household item when I relocated back to my home. I am very satisfied with my overall experience with this company starting from door pickup to door drop off. Very professional team and excellent response during the whole relocation process. Would recommend it to everyone who is looking for a reliable moving company.


bertoliverman
8/15/2024
Engaged this company to pack and move household goods and personal effects. They did an excellent job for a competitive price. The move coordinator did a great job coordinating through all stages of the move. The team did a great job packing and loading, too. A very satisfactory experience.


edgarwoodsy
8/14/2024
This company did a wonderful job for me. Movers arranged packing of items, and pick up from my home and kept me informed about the updates when available. I really liked the coordination of activities, and the professional way in which the items were packed and documented. Thanks.


ryanchapmancy30
8/12/2024
It was an awesome service, had a trustworthy experience with their service and staff. I would recommend this moving company above any other service. Communication from their office department was really good. I am happily recommending them.


ronaldmccoyui02
8/9/2024
The main manager was my point of contact. He helped me greatly with tips on packing and ensured a very smooth pickup from my home. The team constantly kept me posted of the progress. All things arrived intact and as per the communicated process. Kudos to the team for creating a pleasant experience relocating back.


rogerburtonn3
8/8/2024
I shipped my household through this company. From the date boxes were picked up till it was delivered, they followed up proactively. All my good were in good condition. Special thanks the movers who kept me updated about my delivery and made sure the delivery reached me in good condition.


jerryhernandezz331
8/7/2024
The move arrived well on time. From pickup to delivery, it was a very smooth process. I received timely updates about my package and I didn't have to follow up for anything. I will definitely be using their services again. Excellent customer support.


asfreyrenu447
8/6/2024
It was an excellent moving experience with this company and we highly recommend their services. We are grateful to the entire team who guided and helped us through the moving process by giving us time to time updates. Our Special thanks and appreciations to the team for their prompt responses and for being very helpful.


earlmacksons240
8/5/2024
This company provided a stress-free moving experience, with the team arriving on time and packing everything carefully. My entire house was moved intact, with no damages or issues.



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