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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
364 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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364 Customer Comments & Reviews

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brian30carroll120
1/19/2023
I cannot say enough about the crew at Allegiance Moving and Storage. We had a lot of uncertainty with our closing date. They made me feel comfortable and confident with the expectation levels. these guys say what they mean and do what they say. The customer service department worked with us changing our pick up date several times, changing our list of belongings and adding an additional stop at the last minute. Overall, a good experience.


ericpagliughi55017
1/18/2023
Having to move cross-country with physical disabilities is really hard but with allegiance and their staff they made moving physically easier for me. Their customer service is great, and I couldn’t have asked for a better help and outright honesty and trustworthiness.


mallaryhoward6224
1/10/2023
Allegiance Moving and Storage deserve a posting. I'm a career military person and required weight tickets. The foreman was knowledgeable about this and oversay the implementation of obtaining this crucial piece of documentation. He was patient and reassuring. The men took pride in their work, which was evident in the results.


K
Katrina T
12/27/2022
I used Allegiance Moving and Storage back in May to facilitate my brother's move from UT to NY to help him with his chronic medical condition. Not only were you guys clear and stuck to your word regarding price, time and every other question we had but you were so patient with my brother and treated him with so much respect it was endearing. One of the crew members even asked if they could help him get from his chair to his wheelchair when his nurse was there not paying attention to him (hence why he is moving closer to family). Thank you from not only the business aspect but on a personal note as well.


suzannenazim7162
12/23/2022
At my age, 76, packing and moving is definitely not something I can do with ease. If it wasn’t for my grandson, I wouldn’t even be able to write this review. However, allegiance moving and storage made some things so difficult extremely easy! Thank you to everyone who made it possible for this old gal to move back home to Georgia and be closer to my family.


janethlbarra4852
12/13/2022
The overall experience I received from Allegiance Moving was great. There was just a small glitch with communication with the driver, I think he kept going in and out of cell service, we live pretty remote. I am in a wheelchair so I could only prepare and pack so much. My Husband also did as much packing as he could in an advance and the rest the carrier’s took care of for us. They were great and took care of the rest at a reasonable price. Many thanks to Allegiance and crew.


courtneyyballarrd21
12/7/2022
I cannot say enough about the crew at Allegiance Moving and Storage. We had a lot of uncertainty with our closing date. They made me feel comfortable and confident with the expectation levels. these guys say what they mean and do what they say. The customer service department worked with us changing our pick up date several times, changing our list of belongings and adding an additional stop at the last minute. Overall, a good experience.


farnooshhtehranii12
11/30/2022
I told my friend to give you a call already! Allegiance you gave me a fantastic moving experience. I had to leave for a very important appointment and carrier didn’t mind at all, by the time I got back the truck was half loaded. They did a special pack on mu exercise bike so it wouldn’t break and I am glad they did, no damages done at all. The contents of all of my boxes, which they packed came intact. I am glad I went with Allegiance instead of all the other companies that called me a billion times.


mirzetkajdice2253
11/22/2022
The best decision I ever made was choosing Allegiance Moving and Storage to help with my move from GA to Oregon. I was bombarded by calls from other companies trying to "lock in my rate now and save" or "if I don't book now ill regret it", then I get a call from Bill at Allegiance. It was the most flawless and easy conversation. He listened to my concerns and took full inventory of my items. Afterwards I received a quality assurance call and they made sure that everything on my inventory list was correct. I did call the customer service department a lot and every time the girls were so helpful and would keep me in posted with any updates and answered all my questions. It was great to have... Read More


codyharttviggseen
11/16/2022
Words cannot express how thankful I am for choosing Allegiance moving and storage as my movers. They not only were transparent but kept their word since I had to put my move on hold for over 6 months. They were able to keep my original rate even though the drastic increase in gas prices and facilitated my move amazingly. I have now unpacked all my items and am slowly making my new house a home and again thankful that I chose them and their amazing team.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832