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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

Loading Reviews ...
lunawatsername
11/6/2024
Excellent service. The price was straightforward. We received our furniture in perfect condition and much sooner than expected. We are most satisfied and look forward to using you again.

dchoice84
11/5/2024
Went above and beyond to help me organize and make suggestions as to the best use of the space. It would have taken me a long time to get to do this and there is no way I would have been able to achieve the same results.

marty18001
11/4/2024
Excellent job. They came right on time. Did a great job on loading and offloading at a new location with great care and proper handling with no time wastage. Thank you.

rogerjvilla
11/1/2024
We had a great experience. They arrived on time and were quick to assess the move. The entire pack and unpack took less than what was estimated. We will continue to use them in the future.

franciscowillmore99
10/30/2024
By far the best of the lot. Courteous, proficient, professional and, most important to me, very careful. They padded and wrapped each item like it was priceless. Everything arrived in perfect condition. I definitely will use them again.

instantstarguitar
10/29/2024
The team did an awesome job. Regular communication with status updates. Exceptionally good in customer service! I'll recommend their service.

espinozajeremiah31
10/28/2024
I am super impressed with the service, follow, and communications. Also, everything was delivered safely and intact. Good job! World-class service. Thanks to the team!

guissaggi15
10/28/2024
Absolutely excellent. Their pricing is straight-up fair. They arrive with experienced people who know what they're doing. They treat your belongings very well and are efficient.

leanneaub1
10/25/2024
We are very happy and completely satisfied with their services. They provided us with the information we required and kept us posted on the updates. Everything arrived safely and was intact.

brianandrews95832
10/23/2024
Truly the best. I made the right decision by choosing them. The staff were nice and friendly. Great communication throughout the whole process. I recommend them because they won’t over-promise or make false promises.

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