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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
438 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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438 Customer Comments & Reviews

Loading Reviews ...
chipo4eva
10/2/2024
Timely, courteous, friendly and fast. And even though some minutes exceeded the estimate they honored the original price. Overall a very good experience - I'd happily book them again!

briannalababc
10/1/2024
They were friendly and moved everything in so little time. They were even considerate of the fresh paint job on the walls. Would definitely recommend it.

beauanderson907
9/30/2024
Extremely careful which is always important, but what stands out for me is their attitude and enthusiasm for getting it right. They smartly packed to optimize space and seemed to care about our things!

nomobabymomm
9/27/2024
The men arrived right on time, worked well together, were polite and hard working. I'm so happy I went with them and recommended them to friends. I will use them again.

scorpionprince90
9/26/2024
AMAZING! They were very friendly, personable, and professional. They were optimistic, extremely strategic and determined. They accomplished the job! HIGHLY recommend it.

jmadair1
9/24/2024
Incredibly impressed with the quality of the service. Easy booking, great customer service, telling me what to expect, and day-service that shows up when promised, with movers who are professional.

cassiemathews03
9/23/2024
Outstanding company to work with. Made the move hands and worry free. They were timely, professional and kind to my daughter while moving belongings. I would definitely recommend it to anyone!

dorothyallanwooden93
9/20/2024
Marvelous from start to finish. They could not have been more helpful and understanding. I am so glad I went with this company. They are not overpriced and they are worth every penny.

chadwicknolesons655
9/19/2024
We didn’t have to do anything. They were professional, friendly and very supportive. They were very competitively priced. The team that packed us were respectful and very courteous. They really did everything! They rebuilt our furniture and not a single mark or drop or damage to anything!

georgeflecksons52
9/18/2024
They were a pleasure to deal and work with from start to finish. Great care was taken with my few precious belongings. The whole thing was done with professionalism and kindness.

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