We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. Learn more

Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
156 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How is Safe Ship Moving Services rated?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.9/5
Reputation

Overall Rating: 4.8 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.9 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

Leave a comment for Safe Ship Moving Services
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

156 Customer Comments & Reviews

Loading Reviews ...
r0bbie_daniels
11/3/2024
I recently reached out to SafeShip for a quote regarding my upcoming relocation, and the experience was nothing short of frustrating. From the moment I made the initial call, it was clear that their focus was not on customer service but on pressuring potential clients into making hasty decisions. After providing the necessary details for a quote, I was transferred to a representative named Robbie. I explicitly stated multiple times that I was only seeking a quote and was not ready to commit to anything. However, Robbie's persistence quickly crossed the line into aggressive sales tactics. Despite my clear communication about pending job offers and the need to compare options, he kept... Read More


N
NATALIE D
9/15/2024
They didn't give the service I paid for. They didn't come the day they was suppose to. The movers was passive aggressive. Had to keep going behind them. Didn't go by inventory. Took things they were told not to. They over charged me. Took 2 1/2 weeks to get furniture. Lost 2 boxes of important things. Had to take pictures of receipt, was told No when asked for final receipt. They broke things. They were leaving things in cabinets and closets. Next stop movers was the company. It was a horrible experience.


M
Madison W
9/14/2024
I understand the skepticism from using this company. After I booked and paid a deposit I became skeptical myself. But my experience with them was successful overall . My final payment did end up being $2k above my original quote, but that was because I added items and you also have to understand that they don’t know the exact size of your furniture so if they underestimate, this will make your quote lower but when the movers arrive they will inform you of that and it will affect the price. If you live on the second or third floor, know that you are subject to additional fees ($10 per step with the first 7 being free). The movers had a flexible arrival date of Saturday or Sunday... Read More


Nancy C
9/7/2024
Safe Ship contracted movers with 2 star ratings for our move. Worst experience ever. Added on extra charges and charged for made up cubic feet.


cydelara
8/29/2024
1000% agree with all other comments, DO NOT USE THIS COMPANY. Worst customer service ever, if you can get anyone to call you back. They will do the bait an switch just like everyone else has stated. When you originally go through your house they will say bed, ok 1 item, then when you have your review meeting, which is already after you have locked into them, they will say oh you have a bed ok, well that is 4 items and now your quote will be tripled!! Fight this!! In general just DO NOT USE THEM, they are a broker so you aren't working directly with the moving company, and SAFE SHIP, doesn't give a $hit on how they screw you! I would give them 0 stars or negative stars if I could.


d49953850
8/29/2024
Never never I mean never use this company . Even if you’re close to your deadlines, do not be tempted to do business with this company. They will lie and deceive to get your business. They are just brokers.


amkennedy10
8/13/2024
If you read nothing else, my main takeaway is don’t ever use this company for your move. My recent experience was horrible from start to finish. I am in the military and we move frequently and I can say this was by far the worst experience I have had to date. When I first called to ask about their services and quotes I was directed to a member of their sales team. Her name was Maggie. I thought she was extremely thorough and helpful… but reflecting back on it now I see that she was mostly just very good at her job at securing a sale. She glossed over the fact that this company is a broker and they facilitate moves (in fact I don’t recall her even saying those words). She states that the... Read More


briem1195
8/5/2024
Like the other 100000 people said Run . They are a scam they quite you one price and show up with a different story . You either pay 100000 more or your stuff does not get moved. The customer service manager “SHANIKA” is horrible . If I could leave a zero star rating I would. If they have ripped you off too report them to the BBB!


Beverly M
7/31/2024
DO NOT USE THS COMPANY< RUN< RUN! They charged me over $18,000 to pack me up and move me. I am physically handicapped. They took the money, and sent 7 horrible men to my house. These men moved 5 items and damaged 4 of these items. $18,000 to move 5 items! I paid for full pack up. These men arrived with a mini truck, no boxes, nothing. When I called safe ship, the lady laughed and said to me, "Too bad, you signed the contract, if they move one item on the list, that is all you get!" These people are evil! They don't even deserve one star!


V
VS
7/15/2024
Absolutely the worst service ever. No accountability towards the customer after advance is collected. The carriers are horribly non-communicative and they don’t have a planned date - you are at their mercy.



Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832