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Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
155 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.
 
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How is Safe Ship Moving Services rated?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.9/5
Reputation

Overall Rating: 4.8 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.9 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
https://safeshipmoving.com/
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

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155 Customer Comments & Reviews

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maxwellc.parker
7/6/2022
Safe Ship was great, Jimmy in the reservation department noted every piece of furniture and Rachel with Customer Service even remember to tell the moving team to wear masks because of my condition

ezwashcleansolutions
7/6/2022
This was one of the biggest moves I have ever done. I called Safe Ship to set up the move and they stated it would be at least a 2 day move since I was packing and loading a 4 bedroom home. The movers arrived and were prepared to get to work. They packed then loaded 4 26 foot box trucks in total and they were out for delivery and got it to me in 4 days. 

jess.spinella
7/6/2022
THE WORST COMPANY EVER. Fraudulent sales tactics, horrible communication and follow through. Truly the very worst. DO NOT USE THIS COMPANY they WILL RIP YOU OFF. Currently pursuing arbitration. They will promise you that everything is covered in the quote- it is not. Went from a quoted worst case of $8k to $12k day of the move. DO NOT USE THIS COMPANY.

S
Sam P
7/5/2022
I called several companies and Safe Ship was the only one who could meet my needs. I needed expedited delivery because I do have a bad back and can not sleep on an air mattress. They arrived early in the morning to load the truck and delivered the following morning. I couldn't  even make it there that quick but thank god my husband was already in the new home. It was by far the best experience ever.

C
Conrad R
6/29/2022
I hope everyone who wants is looking for a moving company sees this. DO NOT USE THIS COMPANY. The customer service and execution of service is the poorest of any business I have seen in my entire life. My belongs are over 22 days late being delivered. And this is for the record 22 days PASSED the allowable 30 days by DOT. The movers and Safe Ship are very shady in their practices and there is now accountability by anyone.

P
PAUL G
6/19/2022
Moving sucks. I move a lot for work and know the drill. The term "not my first rodeo" is very true. I called Safe Ship to assist with my move because I'm not as athletic and nimble as I once was. The Moving Team the assigned worked a little slow but you cant rush quality. Of all the stuff they moved for me, only one thing was scratched and I think I was the one who did it! At the end of the day they did exactly what they said they would and even a little bit more. Their customer service was amazing.

S
Spencer
6/19/2022
Safe ship was a little expensive, but in some things I guess you get what you pay for. Their Customer Service team was so helpful. The Movers arrived and I had a few things I wanted to add. Safe Ship was able to walk me through the process and definitely made sure I was taken care of!

L
Leigh A
6/19/2022
I was so overwhelmed with moving. From packing and selling things and penny pinching, but safe ship made sure i stayed in my budget. They were really helpful and even answered my  calls late at night to reassure me every step of the way.  I already recommended them to my family members!

O
Oliver A
6/19/2022
What an experience! Moving is stressful but safe ship really went above and beyond wit my relocation. I had 3 flights of stairs and a heavy safe, the moving team maneuvered the stairs and hallways perfectly without any damage to the walls or any of my furniture.

H
Harold C
6/19/2022
I was so overwhelmed with moving. From packing and selling things and penny pinching, but safe ship made sure i stayed in my budget. They were really helpful and even answered my  calls late at night to reassure me every step of the way.  I already recommended them to my family members!

Top Rated
Our Partner
  • Best For Larger Moves
  • A+ Rated Moving Company & FIDI Accredited
  • $350 discount when you mention over the phone only
  • One month of FREE storage
  • Auto transport available
  • US DOT: 2293832
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